Installation Problems
Noise, Smoke, or Smell
If you notice unusual noise, smoke, or smell after turning the printer on, turn the printer off immediately and disconnect it from the AC wall outlet. Use the following procedure to deter- mine the cause of and alleviate the problem:
1.Refer to the pictorial unpacking sheet and the Installation Guide included in the printer packaging and make sure you have removed all shipping spacers and protective tape from the inside of the printer, the paper trays, and the print cartridge.
2.Open the covers on the printer and carefully inspect the fuser area. Remove any pieces of paper that may be stuck in the fuser.
CAUTION: To remove the paper near the fuser, turn the printer off and wait at least 10 minutes to allow the fuser to cool before removing the paper.
3.Check the inside of the printer for any obviously broken or detached parts. If you find a broken part, contact your retailer or sales representative.
4.Check the exterior of the printer for broken covers. If you find a broken cover, contact your retailer or sales representative.
5.Verify that the AC wall outlet is the correct voltage for your printer.
6.Remove any paper you have loaded in the main tray, check the inside of the tray well for stray sheets of paper, and reload the paper into the main tray.
7.Connect the printer to the AC wall outlet and turn the printer on by pressing the [ I ] on the power switch on the right side of the printer.
8.If this procedure does not eliminate the noise, smoke or smell, or if the problem returns, turn the printer off, unplug the AC power cord from the AC wall outlet, and contact your retailer or sales representative.
