Oki B6100 User Guide
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Preface
Contents
Chapter 1 Getting Started
Genicom
Chapter
Using the Printer
Chapter 3 Understanding and Navigating the Control Panel Menus
Maintaining the Printer
Chapter 6 Using the Duplexer
Chapter 5 Troubleshooting
Using the Envelope Feeder
Using the 550 Sheet Feeder
Chapter
Chapter
Appendix A Customer Support and Part Numbers A-1
Chapter 9 Using the Offset Catch Tray
viii Oki B6100 User Guide
In this Chapter
Preface
“Welcome” on page “About this Manual” on page
“About the Printer” on page
About this Manual
Welcome
Scope
Overview
Chapter 8 Using the Envelope Feeder
Chapter 7 Using the 550-Sheet Feeder
Chapter 9 Using the Offset Catch Tray
Printer Orientation
Features
About the Printer
Continuous printing of up to 1750 sheets
Available Configuration
xiv Oki B6100 User Guide About the Printer
Getting Started
Chapter
In this Chapter
“About this Chapter” on page “Package Contents” on page
Safety Precautions
About this Chapter
Handling the Printer
CD-ROM Contents
Package Contents
Printer Location Requirements
Printer Weight and Dimensions
Space Requirements
Oki B6100 User Guide Printer Location Requirements
Environment
Provides an alternate method of
Parts of the Printer
feeding paper to the printer
10. Top cover
14. Print Cartridge Integrated cartridge
18. LCD Display
19. LED Indicators Show printer status 20. Pushbuttons
1-8 Oki B6100 User Guide Parts of the Printer
Figure 1-7 Control Panel
Optional Printer Accessories
Paper Path
“About this Chapter” on page “Connecting the Power Cord” on page
Using the Printer
“Turning Power On and Off” on page
“Connecting the Printer to the Host Computer” on page
Connecting the Power Cord
2-2 Oki B6100 User Guide Connecting the Power Cord
About this Chapter
Turning Power On and Off
Oki B6100 User Guide Connecting the Printer to the Host Computer
Connecting the Printer to the Host Computer
1. Press the MENU button on the control panel
Parallel Port
22. Press the SELECT button to enter the mode submenu
Microsoft Windows 95b and 95c also known as OSR 2.0, OSR 2.1 and OSR
USB Port
Microsoft Windows 98 and 98se, ME, 2000, and XP
Apple Mac OS 8.6 and above
Use the following procedure to install USB for Windows
Using the USB Port
Installation for Mac OS
USB Resources
Selecting Print Media
Paper and Print Media To Avoid
Correct Paper Storage
White, 32-lb., 8½ x 500 sheets/box
Printer 550 sheets Printer with 550 sheet feeder1100 sheets
Print Media Capacities
Metric Weight
Print Media Weight, Type, and Size
2-14 Oki B6100 User Guide Selecting Print Media
Paper Source
Loading the Universal Paper Tray
2-16 Oki B6100 User Guide Loading the Universal Paper Tray
5. Verify that the paper tray plate has dropped down into the base of the paper tray. If the tray is locked in the up position, pull the lever near the front of the tray to release the plate, or push the paper tray completely into the printer and then remove it
2-18 Oki B6100 User Guide Loading the Universal Paper Tray
10. Push the paper tray completely into the printer. Verify that the tray is properly seated
Loading the Front Tray
2-21
Oki B6100 User Guide Loading the Front Tray
2-22 Oki B6100 User Guide Loading the Front Tray
“About this Chapter” on page “Control Panel Features” on page
Understanding and Navigating the Control Panel Menus
Chapter
In this Chapter
3-2 Oki B6100 User Guide
About this Chapter
LCD Display
Control Panel Features
3-4 Oki B6100 User Guide Control Panel Features
LED Indicators
When Off
When On
Oki B6100 User Guide Control Panel Features
Pushbuttons
Pushbutton Function
Navigating the Control Panel Menus
Menu Paper Menu Copies Copies
Oki B6100 User Guide Navigating the Control Panel Menus
Menu Interface Menu Copies Paper Menu Copies
Figure 1-2 Navigating the Paper Menu
3-8 Oki B6100 User Guide Menu Structure
Menu Structure
Paper Menu
Interface Menu
Paper Menu
Media Size/Type
3-10 Oki B6100 User Guide Paper Menu
Front Tray
Size
Interface Menu
Oki B6100 User Guide Interface Menu
3-11
Delay Out
Parallel Setup
Delay Out Close
USB Setup
Feed TO
PS Menu
PCL Menu
CR Mode
Symbol Set
LF Mode
Oki B6100 User Guide PCL Menu
FF Mode
3-16 Oki B6100 User Guide PCL Menu
Print Area
System Menu
Oki B6100 User Guide System Menu
3-17
setting applies only to PostScript
Job Timeout
Jam Recovery
Reset Toner Life
Enhancement
Quality Menu
Summary, Print Test, and Print Fonts
Functions Menu
Face Down, and Toner
Status Menu
3-22 Oki B6100 User Guide Status Menu
“Cleaning the Printer” on page “Moving the Printer” on page
Maintaining the Printer
Chapter
In this Chapter
4-2 Oki B6100 User Guide
About this Chapter
Replacing the Print Cartridge
Replacing Printer Components
Use the following procedure to replace the print cartridge
8. Close the front cover. Verify that it securely locks into place
Cleaning the Exterior
Cleaning the Printer
Oki B6100 User Guide Cleaning the Printer
4-8 Oki B6100 User Guide Cleaning the Printer
Cleaning the Interior
Moving the Printer a Short Distance
Moving the Printer
Moving the Printer a Long Distance
Storing the Printer for Long Periods of Time
“About this Chapter” on page 5-2“ “Installation Problems” on page
Troubleshooting
“Paper Jams” on page “Print Image Quality Problems” on page
“Miscellaneous Problems” on page
Installation Problems
5-2 Oki B6100 User Guide Installation Problems
About this Chapter
Installation Guide
There is no power
Refer to the Installation Guide
Power is frequently
Noise, Smoke, or Smell
5-4 Oki B6100 User Guide Installation Problems
Error Code
Paper Jams
Figure 1-4 Paper Jam Locations and Error Codes
Paper Jam Location
The most common causes of paper jams are
1. Remove any printed pages from the output tray
Clearing an E2 Paper Jam
5. Remove any jammed paper from the inside of the paper tray well
4. Remove any jammed or wrinkled paper from the paper tray
7. Remove any jammed paper from the inside of the paper tray well
5-8 Oki B6100 User Guide Paper Jams
8. Insert each paper tray into the appropriate paper tray well, either on the optional feeder or on the printer
1. Remove any printed sheets from the output tray
Clearing an E3 Paper Jam
5. Lift up on the green lever on the left side of the inside of the printer, and fold the cover toward you. Remove any jammed paper
5-12 Oki B6100 User Guide Paper Jams
Clearing an E4 Jam
6. Return the fuser release levers to their original position
7. If you removed the duplexer, insert the duplexer into the printer
9. Close the rear cover
5-14 Oki B6100 User Guide Paper Jams
3. Remove any jammed paper from the duplex area
Clearing an E7 Paper Jam
5-16 Oki B6100 User Guide Paper Jams
6. Remove any jammed paper from inside the duplexer unit
9. Close the rear cover
2. Remove any jammed paper from the interior of the offset catch tray
Clearing an E6 Paper Jam
5. Close the rear cover
Oki B6100 User Guide Paper Jams
5-19
5-20 Oki B6100 User Guide Print Image Quality Problems
Print Image Quality Problems
5-21
Oki B6100 User Guide Print Image Quality Problems
Vertical black
The print cartridge is old or damaged
Black page
5-22 Oki B6100 User Guide Print Image Quality Problems
Blank page
Partial blanks
5-23
Oki B6100 User Guide Print Image Quality Problems
Blotchy print
Vertical blanks
The following characteristics define this print image problem
Other Print Image Quality Problems
Room Lights Dim or Flicker When Printer Starts
Miscellaneous Problems
Printer is Inoperative Printer Operates Erratically
Printer Makes Unusual Noises
Printer is Inoperative
5-26 Oki B6100 User Guide Miscellaneous Problems
Printer Operates Erratically
Printer Makes Unusual Noises
5-28 Oki B6100 User Guide Miscellaneous Problems
Room Lights Dim or Flicker When Printer Starts
Printer Interferes with Nearby Radio or Television Reception
5-30 Oki B6100 User Guide Miscellaneous Problems
Warning Messages Table
Warning Messages and Error Messages
5-32 Oki B6100 User Guide Warning Messages and Error Messages
Error Messages Table
Error Message
Error Message
Error Message
Oki B6100 User Guide Warning Messages and Error Messages
Error Message
MAINTENANCE REQ
Test Page
Printing a Test Page or Configuration Summary
Figure 1-6 Configuration Summary
Configuration Summary
5-36
Oki B6100 User Guide Printing a Test Page or Configuration Summary
“Installing the Duplexer” on page “Testing the Duplexer” on page
Using the Duplexer
“Solving Duplexer Problems” on page “Removing the Duplexer” on page
Chapter
About this Chapter
About the Duplexer
Major Components of the Duplexer
6-2 Oki B6100 User Guide About the Duplexer
Oki B6100 User Guide Installing the Duplexer
Installing the Duplexer
Duplexer Installation Sheet
Figure 6-1 Contents of Duplexer Shipping Box
6-4 Oki B6100 User Guide Installing the Duplexer
Use the following procedure to install the duplexer
6. Close the rear cover
6-6 Oki B6100 User Guide Testing the Duplexer
Testing the Duplexer
Interpreting Duplexer Error Codes
Solving Duplexer Problems
6-8 Oki B6100 User Guide Solving Duplexer Problems
Installation Problems
Clearing Duplex Paper Jams
6. Remove any jammed paper from inside the duplexer unit
6-10 Oki B6100 User Guide Solving Duplexer Problems
9. Close the rear cover
Inoperative duplexer Erratic operation Unusual noise
Correcting Miscellaneous Duplexer Problems
Inoperative Duplexer
Duplexer Operates Erratically
6-14 Oki B6100 User Guide Solving Duplexer Problems
Duplex Makes Unusual Noises
6-16 Oki B6100 User Guide Removing the Duplexer
Removing the Duplexer
5. Close the rear cover
Oki B6100 User Guide Removing the Duplexer
6-17
6-18 Oki B6100 User Guide Removing the Duplexer
“Installing the 550 Sheet Paper Feeders” on page
Using the 550 Sheet Feeder
“Testing the 550 Sheet Feeder” on page
“Solving 550 Sheet Feeder Problems” on page
About the 550 Sheet Feeder
The 550 sheet feeder can be installed in the following configurations
About this Chapter
Mounting Pins Universal Paper Tray
Major Components of the 550 Sheet Feeder
Oki B6100 User Guide About the 550 Sheet Feeder
7-4 Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
Installing the 550 Sheet Paper Feeders
Installation Sheet
550 Sheet Paper Feeder 3 Thumbscrews
Use the following procedure to install one paper feeder
Installing One Paper Feeder
Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
2. Place the paper feeder on a sturdy, level surface
4. Disconnect the power cord from the AC outlet and from the printer
6. Remove the main paper tray from the printer
9. Load paper into the paper tray
Use the following procedure to install two paper feeders
Installing Two Paper Feeders
6. Disconnect the power cord from the AC outlet and from the printer
8. Remove the main paper tray from the printer
13. Connect the AC power cord to the printer and the AC wall outlet
7-12 Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
11. Load paper into the paper trays for both paper feeders
7-13
Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
7-14 Oki B6100 User Guide Testing the 550 Sheet Feeder
Testing the 550 Sheet Feeder
Selecting Print Media
Paper and Print Media To Avoid
Print Media Weight, Type, and Size
Correct Paper Storage
Do not stack partial reams of paper
Loading the A4/Letter/Legal Paper Tray
Loading Print Media
7-17
Oki B6100 User Guide Loading Print Media
7-18 Oki B6100 User Guide Loading Print Media
7-19
Oki B6100 User Guide Loading Print Media
7-20 Oki B6100 User Guide Solving 550 Sheet Feeder Problems
Solving 550 Sheet Feeder Problems
Interpreting Paper Feeder Error Messages
Oki B6100 User Guide Solving 550 Sheet Feeder Problems
7-21
7-22 Oki B6100 User Guide Solving 550 Sheet Feeder Problems
Installation Problems
1. Remove any printed pages from the output tray
Clearing an E2 Paper Jam
Inoperative paper feeder Erratic operation Unusual noise
Correcting Miscellaneous Paper Feeder Problems
Inoperative 550 Sheet Paper Feeder
Feeder Operates Erratically
7-26 Oki B6100 User Guide Solving 550 Sheet Feeder Problems
Feeder Makes Unusual Noises
Removing the 550 Sheet Feeder
6. Lift the printer to remove it from the feeder
4. Remove the paper trays from the 550 sheet feeder and the printer
Oki B6100 User Guide Removing the 550 Sheet Feeder
7-29
Moving the 550 Sheet Feeder
Moving the Printer and 550 Sheet Feeder a Short Distance
Moving the Printer and 550 Sheet Feeder a Long Distance
“Installing the Envelope Feeder” on page
Using the Envelope Feeder
“Testing the Envelope Feeder” on page “Selecting Print Media” on page
“Solving Envelope Feeder Problems” on page
About the Envelope Feeder
About this Chapter
8-2 Oki B6100 User Guide About the Envelope Feeder
Installing the Envelope Feeder
Oki B6100 User Guide Installing the Envelope Feeder
Installation Sheet
Use the following procedure to install the option
3. Pull on the recessed area on the front of the printer to open the front tray
8-6 Oki B6100 User Guide Installing the Envelope Feeder
Oki B6100 User Guide Testing the Envelope Feeder
Testing the Envelope Feeder
Selecting Print Media
Paper and Print Media To Avoid
8-8 Oki B6100 User Guide Selecting Print Media
Correct Paper Storage
Print Media Weight, Type, and Size
Type of Envelope or Postcard
Maximum Capacity
8-10 Oki B6100 User Guide Loading the Envelope Feeder
Loading the Envelope Feeder
3. Lower the paper holder
Oki B6100 User Guide Loading the Envelope Feeder
8-11
8-12 Oki B6100 User Guide Solving Envelope Feeder Problems
Solving Envelope Feeder Problems
Envelopes Become Creased when Printing
Oki B6100 User Guide Solving Envelope Feeder Problems
8-13
8-14 Oki B6100 User Guide Solving Envelope Feeder Problems
Interpreting Envelope Feeder Error Messages
Correcting Miscellaneous Envelope Feeder Problems
Inoperative envelope feeder Erratic operation Unusual noise
Inoperative Envelope Feeder
8-16 Oki B6100 User Guide Solving Envelope Feeder Problems
The following characteristics define this envelope feeder problem
Envelope Feeder Makes Unusual Noises
8-18 Oki B6100 User Guide Solving Envelope Feeder Problems
Cleaning the Exterior of the Envelope Feeder
Maintaining the Envelope Feeder
8-20 Oki B6100 User Guide Maintaining the Envelope Feeder
“Installing the Offset Catch Tray” on page
Using the Offset Catch Tray
“Testing the Offset Catch Tray” on page
“Solving Offset Catch Tray Problems” on page
About the Offset Catch Tray
About this Chapter
9-2 Oki B6100 User Guide About the Offset Catch Tray
1. Paper Guide 2. Output Tray 3. Paper Stop 4. Fitting
Major Components of the Offset Catch Tray
Oki B6100 User Guide About the Offset Catch Tray
Figure 1-2 Offset Catch Tray Major Components
9-4 Oki B6100 User Guide Installing the Offset Catch Tray
Installing the Offset Catch Tray
Use the following procedure to install the offset catch tray
9-6 Oki B6100 User Guide Installing the Offset Catch Tray
7. Close the rear cover
Oki B6100 User Guide Installing the Offset Catch Tray
8. Lift up the paper guide and open the offset tray
9. Pull the tray 1 all the way out and lift the paper stop
12. Check the display to make sure the printer is ready for printing
Oki B6100 User Guide Testing the Offset Catch Tray
Testing the Offset Catch Tray
Interpreting Offset Catch Tray Error Messages
Solving Offset Catch Tray Problems
Installation Problems
Oki B6100 User Guide Solving Offset Catch Tray Problems
9-11
Clearing an Offset Catch Tray Paper Jam
9-12 Oki B6100 User Guide Solving Offset Catch Tray Problems
Oki B6100 User Guide Solving Offset Catch Tray Problems
5. Close the rear cover
9-13
Inoperative offset catch tray Erratic operation Unusual noise
Correcting Miscellaneous Offset Catch Tray Problems
Inoperative Offset Catch Tray
Offset Catch Tray Operates Erratically
9-16 Oki B6100 User Guide Solving Offset Catch Tray Problems
Offset Catch Tray will not Offset
Offset Catch Tray Makes Unusual Noises
Cleaning the Exterior of the Offset Catch Tray
Maintaining the Offset Catch Tray
Moving the Offset Catch Tray
Moving the Offset Catch Tray a Short Distance
Moving the Offset Catch Tray a Long Distance
Use the following procedure to remove the offset catch tray
Removing the Offset Catch Tray
1. Pull the output tray all the way out and lower the paper stop
2. Push the paper stop into the output tray
9-21
Oki B6100 User Guide Removing the Offset Catch Tray
7. Replace the top cover of the printer
8. Close the rear cover of the printer
9-22 Oki B6100 User Guide Removing the Offset Catch Tray
Customer Support and Part Numbers
Appendix A
“Service and Support” on page A-3 “Service Centers” on page A-4
In this Chapter
Your Gateway to OKI Products and Services
Oki Data on the Internet
Your Personal Solutions Center
About this Chapter
Service and Support
United States and Canada
Telephone Support United States and Canada
Oki Data Contact Locations
Service Centers
Authorized Service Providers
United States
Printers
Oki Part Numbers
Consumables
Options
A-6 Oki B6100 User Guide Oki Part Numbers