Miscellaneous Problems
Printer Interferes with Nearby Radio or Television Reception
The following characteristics define this type of problem:
■When the printer begins printing, it causes audio noise in nearby radios or interferes with the picture in nearby televisions.
■The printer generates printed sheets without a problem.
■The control panel does not display an error code.
The following procedure guides you through multiple actions that may solve this problem. Pro- ceed one step at a time until the problem is solved. You may not need to complete the entire pro- cedure. If one of the steps in this procedure corrects the problem but the identical problem returns in less than 50 prints, call for service.
1.If the radio/television is plugged into the same AC wall outlet as the printer, plug either the printer or the radio/television into another AC outlet.
Electrical noise may be transmitted through the AC line. You can reduce the noise to the radio/television by using a dedicated AC wall outlet for the printer.
2.Move the radio/television away from the printer.
Your printer complies with the FCC rules regarding radio/television interference caused by digital devices. This printer generates, uses, and may radiate low levels of radio fre- quency energy that could interfere with radio and television reception in some installa- tions. Increasing the distance between the printer and the radio/television is a very effective method for reducing minor interference.
3.Identify the building circuit breaker that controls the AC outlet to your printer. Identify all of the AC outlets that are controlled by that circuit breaker. Unplug all devices from the AC outlets that are controlled by that circuit breaker, except for the printer.
Electrical noise may be transmitted through the AC line. In difficult interference cases you may have to dedicate an entire AC line to the printer.
4.Call your service technician.
This problem may be caused by a malfunctioning or broken component that requires ser- vice.
