Setting Up the OpenLane SLM System | Paradyne 9123 guide

Setting Up OpenLane for FrameSaver Devices and Activating SLV Capability

HOn-demand polling of FrameSaver devices

HSNMP polling and reporting

HWeb-based diagnostic tests: end-to-end, PVC loopbacks, connectivity, and physical interface tests

HBasic device configuration, including RMON alarm and threshold configuration when the unit has the advanced FLEX SLV feature set activated

HAutomatic device and PVC discovery for SLV devices with their SLV Delivery Ratio configuration option enabled

HEasy firmware downloads to an entire network or parts of the network

HRemote FLEX SLV feature activation for units with the basic FLEX feature set

HMultiple maintenance schedules for scheduling more than one maintenance period, with a report for each scheduled task

HMultiple Circuit IDs for multiple access levels so customers, as well as network service providers, have access to network management information

HDevice reset capability

HHP OpenView adapters for integrating OpenLane with the OpenView Web interface

Setting Up the OpenLane SLM System

Instructions for installing the OpenLane SLM system are found in the following documents:

HOpenLane 5.x Service Level Management for UNIX Quick Start Installation Instructions

HOpenLane 5.x Service Level Management for Windows NT Quick Start Installation Instructions

See Product-Related Documents in About This Guide for document numbers.

Select the appropriate document.

In addition to installation instructions, these documents include instructions for:

HStarting and stopping the OpenLane Web and database services.

HAccessing the OpenLane application.

HAdding a FrameSaver device.

HAdding a Customer ID.

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July 2000

9123-A2-GB20-10

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Paradyne 9123 manual Setting Up the OpenLane SLM System

Contents

FrameSaver Flex Copyright E 2000 Paradyne Corporation All rights reserved Contents Configuration Security and Logins Troubleshooting Setting Up NetScout Manager Plus for FrameSaver Devices Index Purpose and Intended Audience About This GuideDocument Organization Setting Up OpenLane for FrameSaver Devices. Identifies Where installation and setup information is located and howSetting Up NetScout Manager Plus for FrameSaver Devices. Describes setup of the NetScout Manager Plus Product-Related Documents When viewing this manual online. Click on Conventions UsedTo indicate a hyperlink to additional information Highlighted text System Overview About the FrameSaver FlexSystem Overview FrameSaver Flex Feature Sets Feature Feature Set Basic Advanced Flex Flex SLV Basic Flex Features 9123-A1-211 9123-A1-213 Feature 9123-A1-221 9123-A1-223 Maximum Number of PVCs and Management PVCs SupportedModels Through Connections PVCs Dedicated Management PVCs July Advanced Flex SLV Features OpenLane SLM System NetScout Manager Plus and NetScout Probes About the FrameSaver Flex User Interface Basic Operation Procedure Logging On If your login was Then Select Main MenuMain Menu Screen Work Areas Service Level Verification System OptionsScreen Format Description Keyboard Keys Navigating the ScreensPress Function Keys Select For the screen Press Enter to Function Switching Between Screen Areas Selecting from a Menu Entering Information Selecting a FieldExample User Interface and Basic Operation Configuration Configuration Configuration Menu Basic ConfigurationConfiguration EDIT/DISPLAY Configuration Option Areas Configuration Option Area Description Accessing and Displaying Configuration Options Main Menu → Configuration Changing Configuration Options Configuration → PVC Connections Saving Configuration Options Main Menu → Easy Install Using the Easy Install FeatureEasy Install Screen Example If the selection is Unit is configured to operate Default Setting Up So the Router Can Receive RIP Entering System Information Setting the System ClockConfiguration → Data Ports → Dlci Records Main Menu → Control → System Information Setting Up Auto-Configuration Main Menu → Auto-ConfigurationAuto-Configuration Screen Example AUTO-CONFIGURATION Main Menu → Auto-Configuration → Frame Relay Discovery Mode Selecting a Frame Relay Discovery ModeDiscovery Mode Configuration Description 9123-A2-GB20-10 July Automatically Removing a Circuit Changing Operating Mode Setting Up Back-to-Back OperationMain Menu → Control → Change Operating Mode Configuration Option Tables Configuring the Overall System Configuring Frame Relay and LMI for the System Main Menu → Configuration → System → Frame Relay and LMISystem Frame Relay and LMI Options 1 LMI Behavior System Frame Relay and LMI Options 2 LMI Status Enquiry N1 Possible Settings 1, 2, 3, 4Traffic Policing LMI Heartbeat T1 Possible Settings 5, 10, 15, 20, 25 System Frame Relay and LMI Options 3 Configuring Service Level Verification Options Service Level Verification Options 1 SLV Timeout Clearing Event Threshold Service Level Verification Options 2SLV Packet Size bytes Main Menu → Configuration → System→ General Configuring General System OptionsGeneral System Options Configuring the Physical Interfaces Configuring the Network InterfaceMain Menu → Configuration → Network → Physical Network Physical Interface Options 1 Network Physical Interface Options 2 Bit StuffingTransmit Timing Network Initiated LLB Network Initiated Dclb Possible Settings Disable, V.54&ANSI Network Physical Interface Options 3Network Initiated PLB Ansi Performance Report Messages Network Physical Interface Options 4 Circuit Identifier Configuring the User Data Port Main Menu → Configuration → Data Ports → PhysicalData Port Physical Interface Options 1 Transmit Clock Source Monitor RTS Control Data Port Physical Interface Options 2Port DTE Initiated Loopbacks Assigning Time Slots/Cross Connections Main Menu → Easy Install → Time Slot Assignment ScreenAssigning Frame Relay Time Slots to the Network Interface Frame Relay Network Time Slot Assignment Screen Example Value MeaningTime Slot Assignment Rule Frame Relay Network 1 Assignment Select Frame Relay Network Assignments Synchronous Data Port Assignment Screen Example Assigning the Synchronous Data Port to Network Time SlotsSync Data Port Assignment Clearing Assignments Configuring Frame Relay for an Interface Interface Frame Relay Options 1 Interface Frame Relay Options 2 LMI Parameters Interface Frame Relay Options 3 Frame Relay DS0s Base Rate Manually Configuring Dlci Records Main Menu→ Configuration→ Network/Data Port→ Dlci RecordsDlci Type Possible Settings Standard, Multiplexed Dlci Record Options 1 Dlci Record Options 2 CIR bpsCommitted Burst Size Bc Bits Excess Burst Size Bits Dlci Priority Dlci Record Options 3Outbound Management Priority Main Menu → Configuration → PVC Connections Configuring PVC ConnectionsPVC Connection Options 1 PVC Connection Options 2 Destination LinkDestination Dlci Destination Edlci Setting Up Management and Communication Options Configuring Node IP Information Node IP Options 1 TS Access Management Link Node IP Options 2 TS Access Node IP Options 3 10. Management PVC Options 1 Configuring Management PVCsName 10. Management PVC Options 2 Primary Link Possible Settings Net1-FR1, Port-1, ClearSet DE Primary Dlci 10. Management PVC Options 3Primary Edlci Configuring General Snmp Management Name 1 Access11. General Snmp Management Options 1 Snmp Management 11. General Snmp Management Options 2 Configuring Telnet and/or FTP Session Support12. Telnet and FTP Session Options 1 Inactivity Timeout 12. Telnet and FTP Session Options 2 FTP Login Required 12. Telnet and FTP Session Options 3Disconnect Time Minutes FTP Session Configuring Snmp NMS Security Access Type13. Snmp NMS Security Options NMS IP Validation Configuring Snmp Traps 14. Snmp Traps Options 1Snmp Traps Number of Trap Managers 14. Snmp Traps Options 2 Enterprise Specific Traps 14. Snmp Traps Options 3 Link Traps Possible Settings Disable, Up, Down, BothRmon Traps 15. Ethernet Port Options 1 Configuring the Ethernet PortInterface Status 15. Ethernet Port Options 2 Proxy ARP Configuring the Communication Port 16. Communication Port Options 1Port Use Character Length Login Required 16. Communication Port Options 2Stop Bits Ignore Control Leads 16. Communication Port Options 3 16. Communication Port Options 4 RIP Configuring the COM Port to Support an External Modem External Modem CommandsDial-In Access 17. External Modem COM Port Options Configuration Security and Logins Limiting Access Controlling Asynchronous Terminal Access Set the configuration option Controlling External COM Port Device Access Controlling Telnet or FTP Access Limiting Telnet Access Limiting FTP Access Limiting Telnet or FTP Access Over the TS Management Link Controlling Snmp Access Disabling Snmp Access Assigning Snmp Community Names and Access Levels Limiting Snmp Access Through IP Addresses Main Menu → Control → Administer Logins Creating a LoginField Enter Modifying a Login Deleting a Login Operation and Maintenance Main Menu → Status → Identity Displaying System InformationView this field To find Main Menu → Status → Display LEDs and Control Leads Viewing LEDs and Control LeadsDisplay LEDs & Control Leads Screen LED Descriptions General Status LEDs 1 Label Indication Color What It Means General Status LEDs 2 Label Indication Color What It Means Network Interface LEDs Label Indication Color What It Means Control Lead Descriptions User Data Port LED Label Indication Color What It MeansAdditional Control Leads Label Indication What It Means Network Interface Device Messages Device Messages 1 What It Indicates What To Do Device Messages 2 What It Indicates What To Do See Changing Software Device Messages 3 What It Indicates What To Do Device Messages 4 What It Indicates What To Do Software Device Messages 5 What It Indicates What To Do Changes? prompt Status Menu Status InformationStatus Self-Test Results Messages Last System Reset Date and Time Last System Reset Date and TimeSystem and Test Status Messages Self-Test Results Messages Health and Status Messages Health and Status Messages 1 What It Indicates Health and Status Messages 2 What It Indicates Frame relay link Health and Status Messages 3 What It Indicates Frame relay link 1, 2 Test Status Messages Test Status Messages 1 What It Indicates Network LMI-Reported DLCIs Status Test Status Messages 2 What It IndicatesMain Menu → Status → LMI Reported DLCIs LMI-Reported DLCIs Status Screen Example Network LMI-Reported DLCIs Status Field What It Indicates PVC Connection Status Main Menu → Status → PVC Connection StatusPVC Connection Status Screen Example 10. PVC Connection Status 1 Field 10. PVC Connection Status 2 Field What It Indicates Time Slot Assignment Status Displaying Network Time Slot AssignmentsMain Menu → Status → Timeslot Assignment Status → Network Network Timeslot Assignment Status Screen Example Cross Connect Status Field Indicates Bottom IP Routing Table Main Menu → Status → IP Routing TableIP Routing Table Screen Example 11. IP Routing Table Values 1 Column What It Indicates 11. IP Routing Table Values 2 Column What It Indicates Performance Statistics Main Menu → Status → Performance StatisticsPerformance Statistics Menu Performance Statistics Clearing Performance Statistics Performance Statistics → Clear All StatisticsPerformance Statistics → Frame Relay Performance Statistics → ESF Line Service Level Verification Performance Statistics Average round trip latency is measured every SLV sampling Main Menu → Status → Performance Statistics → Dlci Dlci Performance Statistics13. Dlci Performance Statistics 1 What It Indicates 13. Dlci Performance Statistics 2 What It Indicates CIR&EIR Frame Relay Errors Frame Relay Performance StatisticsMain Menu → Status → Performance Statistics → Frame Relay 14. Frame Relay Performance Statistics 1 What It Indicates 14. Frame Relay Performance Statistics 2 What It Indicates Frame Relay Errors contdFrame Relay LMI Frame Relay Hdlc Errors 14. Frame Relay Performance Statistics 3 What It Indicates Main Menu → Status → Performance Statistics → ESF Line ESF Line Performance StatisticsTo select intervals You must enter an interval or time on ESF Line Performance Statistics Screen Example ±LOFC±± Statistic What It Indicates UAS Ethernet Performance Statistics Main Menu → Status → Performance Statistics → Ethernet Trap Event Log Main Menu → Status → Trap Event LogTrap Event Log Screen Example Trap Event LOG FTP File Transfers Command Definition Dir directory Upgrading System Software If the message displayed is Then Determining Whether a Download Is Completed Changing Software Transferring Collected Data If retrieving Then Troubleshooting Problem Indicators Indicators See Resetting the Unit from the Control Menu Resetting the Unit and Restoring CommunicationResetting the Unit By Cycling the Power Restoring Communication with a Misconfigured Unit If selecting Following occurs LMI Packet Capture Utility Feature Troubleshooting Management Link FeatureMain Menu → Control → LMI Packet Capture Utility LMI Trace Log Example LMI Packet Capture Utility → Display LMI Trace LogLMI Trace LOG Alarms Alarm Conditions 1 What It Indicates What To Do Alarm Conditions 2 What It Indicates What To Do Operational appears Alarm Conditions 3 What It Indicates What To Do Alarm Conditions 4 What It Indicates What To Do Troubleshooting Tables Device ProblemsDevice Problems 1 Symptom Possible Cause Solutions Viewing the Trap Event Log Device Problems 2 Symptom Possible Cause Solutions With a Misconfigured Unit Frame Relay PVC Problems Frame Relay PVC Problems Symptom Possible Cause Solutions Test Menu Example Tests AvailableTest When the status of a test is Only command available is Test Timeout FeatureStarting and Stopping a Test Aborting All Tests PVC Tests Screen Example PVC TestsNetwork PVC Tests PVC Loopback Send PatternMain Menu → Test → Network PVC Tests Main Menu → Test → Data Port PVC Tests Monitor Pattern Connectivity Physical Tests Physical Tests Screen Example Line Loopback Main Menu → Test → Network Physical Tests Payload Loopback Repeater Loopback Send Line Loopback Data Channel Loopbacks on a Frame Relay Link Send and Monitor Pattern Tests Qrss DTE Loopback Main Menu → Test → Data Port Physical Tests IP Ping Test Main Menu → Test → IP Ping Procedure Lamp Test Main Menu → Test → Lamp Test OpenLane Support of FrameSaver Devices OpenLane Support of FrameSaver Devices Setting Up the OpenLane SLM System Setting Up FrameSaver Flex and SLV Support Ordering Flex SLV Activations To Find Your License Key Number Activation Certificate Administering and Managing Flex SLV Activations Entering an Activation Certificate Checking Activation Certificate Status Scheduling Activations Accessing and Printing the Certificate Summary Report Cancelling Scheduled ActivationsChecking the Status of Scheduled Activations July Setting Up NetScout Manager Plus for FrameSaver Devices Alarms PreparationProperties User history Configuring NetScout Manager Plus Procedure Adding SLV Alarms Using a Template Editing Alarms 9123-A2-GB20-10 July Adding SLV Alarms Manually Field Select or Enter Paradyne Creating History Files Procedure Installing the User-Defined History Files Dvuhist -f Dallas51 3 config 30 60 Dallas51k.udh Monitoring a DLCIs History Data July 9123-A2-GB20-10 July Monitoring the Agent Using NetScout Manager Plus Procedure Setting Up NetScout Manager Plus for FrameSaver Devices Setting Up Network Health for FrameSaver Devices Installation and Setup of Network Health Discovering FrameSaver Elements Configuring the Discovered Elements Grouping Elements for Reports Generating Reports for a Group About Service Level ReportsAbout At-a-Glance Reports About Trend Reports Reports Applicable to Flex and SLV DevicesPrinted Reports July 9123-A2-GB20-10 July Setting Up Network Health for FrameSaver Devices Menu Hierarchy Menus Menu Hierarchy Frame Relay Mode Status Auto-Configuration Easy Install Menu Hierarchy Leased Line Mode Data Ports Assignment Control Menu Hierarchy Snmp MIBs and Traps, Rmon Alarm Defaults MIB Support Downloading MIBs and Snmp Traps FrameSaver Units sysDescr system System Group mib-2FrameSaver Units sysObjectID system Interfaces Group mib-2 Paradyne Indexes to the Interface Table ifTablePhysical Layer Frame Relay Logical Layer Rmon Logical Layer NetScout Indexes to the Interface Table ifTableFor the DTE Standards Compliance for Snmp Traps Examples Trap authenticationFailure Trap warmStartTable B-3. warmStart Trap What It Indicates Possible Cause Variable-Binding Traps linkUp and linkDown Physical Sublayer MIB Physical Sublayer contd Logical Link Sublayer Traps enterprise-Specific DevHealthAndStatus SLVs devFrExt.mib Placeholder Traps RMON-Specific Rmon Alarm and Event Defaults Event DefaultsEventIndex EventDescription EventType EventCommunity Rising Event Operation Physical Interface Alarm Defaults Frame Relay Link Alarm Defaults Snmp MIBs and Traps, and Rmon Alarm Defaults Dlci Alarm Defaults ± Paradyne Area Dlci Alarm Defaults ± NetScout Area Rx Dlci Link Object ID Cross-References Numeric Order 6.1.2.1.2.10.32.2.1 6.1.2.1.2.2.16.1.4.1.1795.2.24.2 6.1.4.1.1795.2.24.2.6.9.4 Dlci CIR Dlci EIR 6.1.4.1.1795.2.24.2.6.9.4.4.2 6.1.4.1.1795.2.24.2.6.9.4.5.2.1 6.1.4.1.1795.2.24.2.6.9.4.7.1 6.1.4.1.1795.2.24.2.6.9.4.10.3.1 6.1.2.1.10.32.2.1 Snmp MIBs and Traps, and Rmon Alarm Defaults Snmp MIBs and Traps, and Rmon Alarm Defaults Connectors, Cables, Pin Assignments Rear Panel T1 Network Cable Feature No -F1-500 Canadian T1 Line Interface Cable Feature No -F1-510T1 Network Interface Function Circuit Direction Pin Number COM Port Connector Signal Direction Pin # Standard EIA-232-D Crossover Cable Pin AT Command String To configure the modem to Data Port Connector SignalStandard V.35 Straight-through Cable Direction Pin Socket Ethernet Port Connector Connectors, Cables, and Pin Assignments Technical Specifications COM Port T1 Network InterfaceEthernet Port Data Port Description Model / Feature Number FrameSaver Flex SLV UpgradeEquipment List Equipment Description Part Number Feature Number Optional FeaturesCables NMS Products Index Numbers IN-2 IN-3 IN-4 IN-5 IN-6 IN-7 IN-8 IN-9 IN-10