Paradyne 9123 manual Generating Reports for a Group, About Service Level Reports

Setting Up Network Health for FrameSaver Devices

Generating Reports for a Group

Once Network Health has had sufficient time to gather data from the polled DLCIs and the DLCIs have been grouped, you can start generating reports. When selecting a report Section, select WAN from the drop-down list. See Running Reports from the Console in the Network Health Reports Guide for additional information. That section also tells you how to schedule automatic report generation.

NOTE:

Network Health provides information with each chart or table, generally referred to as a report. Click on the hyperlink (Explanation of...) for an explanation of the report and its features. You can also refer to the Network Health Reports Guide.

About Service Level Reports

For long-term analysis and reporting, you will want to license the Service Level Reports application. This application analyzes data collected over months, or by quarters, and provides service level information about an enterprise, a region, department, or business process. Executive, IT Manager, and Customer Service Level reports are provided.

Using these reports, you can measure service performance against goals and agreements. Ranges for service level goals can be set for up to five variables: availability, bandwidth, bytes, health exceptions, and latency. These ranges need to be set before reports are scheduled.

About At-a-Glance Reports

At-a-Glance Reports consolidate various important DLCI and network performance indicators onto a single page. Up to ten DLCIs can be included in an At-a-Glance Report.

For FrameSaver units with the SLV and SLM reporting feature set, using the FrameSaver SLV report on page 9-9, you can compare a DLCI's volume with the network's performance over a specified period of time. Ranges for service level goals can be set for up to five variables: availability, bandwidth, bytes, health exceptions, and latency. These ranges need to be set before reports are scheduled. In addition, all the enhanced network statistics that only an SLV enhanced device can accurately collect is provided so you can truly monitor the health of the frame relay network and see the effects of the customer's utilization on network efficiency.

9-6 July 2000 9123-A2-GB20-10