Problem

Action

 

 

Backing paper is

Carefully remove the backing paper. Make

wrapped around platen

sure the backing paper tears at the

or peel roller.

saw-toothed tear edge when using backfeed

 

and peel mode.

Blank labels print or 750

Clean supply sensors.

series errors.

 

When downloading a

Check the available flash memory. Format

script, the printer errors.

flash memory or clear NVRAM.

After downloading a

Try formatting flash memory. Then,

script, the script does

download the script again.

not appear to be loaded.

 

If you cannot fix a problem, call Technical Support.

E r r o r M e s s a g e s

You may receive the following types of error messages:

Data Errors

Communication Errors

Some errors numbered 400-438 and 500-574 are internal software errors. Errors numbered 900-999 are hard printer failures. If you cannot clear an error, turn off the printer, wait several seconds and then turn on the printer. For a complete list of errors, refer to the optional Packet Reference Manual available on our Web site. Call Technical Support if you need additional assistance.

Diagnostics & Troubleshooting 10-7

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Paxar 9855 manual Error M e s s a g e s