Pitney Bowes W660 Getting Help continued, Phone Support, Before You Call, The World Wide Web

Pitney Bowes W660/W680 Operator Guide

1 • W660/W680 Printer - Overview

Getting Help (continued)

Phone Support

If you need technical support, call the Pitney Bowes National Diagnostic Center at:

(800) 253-6565

Before You Call...

Please see Chapter 6, Troubleshooting, for a description of common problems and their solutions. If you need to call, please have the following information at hand:

•Product name: W660/W680.

•Serial number: See back of unit.

•Nature of problem: What happens and when does it happen?

•The steps you've already taken to solve the problem and the results.

The World Wide Web

We encourage you to visit our web site at:

http://www.pb.com

You'll find the latest information about our products and services as well as answers to frequently asked technical questions.

Printer Options Pitney Bowes offers several very useful options for your W660/ W680:

•Envelope Designer™ lets you create a professional looking envelope in a matter of seconds—you don't have to bother with the print driver or make manual settings.

•The W853 Ink Dryer helps to eliminate smudging on difficult materials like glossy stock.

•The W760 Power Stacker holds up to 300 #10 envelopes. It helps maintain a neat stack in ZIP Code order when you run long jobs.

•SmartMailer software refines and presorts mailing list entries to enable faster mail delivery at the lowest pos- sible rates.

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