Pitney Bowes W660 Motor Problems Problem, Barcode Problems, Barcode Lower Right is not Printing

6 • Troubleshooting

Motor Problems Problem		Motor Turning but no Feed Roller Movement
	Reason:	Mechanical problem.
	Solution:	Call Pitney Bowes for Service.

Barcode Problems

Problem	Barcode (Lower Right) is not Printing
Reason:	Barcode not enabled
Solution:	Turn barcode ON using Envelope Designer™, or
	the W660/W680 print driver or the printer’s
	control panel menus.
Reason:	Missing ZIP Code.
Solution:	Insert ZIP Code.
Reason:	Invalid ZIP Code format.
Solution:	Check ZIP Code for invalid character. Example:
	Zero (0) can only be the number, not the letter
	(O). Verify that there is a dash inserted between
	the 5 + 4 ZIP Code Per DMM manual specifica-
	tions.
Reason:	Address too low.
Solution:	Verify the bottom of the last line of the address
	field is not less than 5/8" from bottom edge of
	the media.

6-6 Pitney Bowes W660/W680 Operator Guide