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Polycom 6000 manual remote control to enter text just like you can with a cell phone

Models: 6000

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Administrator’s Guide for Polycom QDX 6000 Systems

remote control to enter text just like you can with a cell phone.

∙From a remote location — Use a web browser to access the Polycom QDX 6000 Web Interface.

For more information, refer to Managing the System Remotely.

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Polycom 6000 manual remote control to enter text just like you can with a cell phone

Contents

Version Administrator’s Guide for Polycom QDX 6000 Systemsproduct pic here Trademark Information Patent InformationAbout This Guide Administrator’s Guide for Polycom QDX 6000 SystemsContents Configuring Content Sharing··········································· Statistics and Diagnostics ······················································· Creating a Customized Software Update Package ···················13-2 Introducing the Polycom QDX System Setting Up Your System HardwarePositioning the System Powering On and Off Configuring with the Setup WizardAdministrator’s Guide for Polycom QDX 6000 Systems remote control to enter text just like you can with a cell phoneFor more information, refer to Managing the System Remotely Networks Connecting to the LANConfiguring LAN Properties 1 Go to System Admin Settings LAN Properties3 Select and configure these settings NetworksConfiguring the System to Use a Gatekeeper Configuring IP SettingsSpecifying H.323 Settings 1 Go to System Admin Settings Network IP H.323 SettingsSpecifying Quality of Service 1 Go to System Admin Settings Network IP Quality of ServiceFirewall Settings Configuring the System for Use with a Firewall or NAT1 Go to System Admin Settings Network IP Firewall H.460 NAT Firewall Traversal 2 Select Enable H.460 Firewall Traversal Configuring Call Preferences1 Go to System Admin Settings Network IP Firewall 1 Go to System Admin Settings Network Call Preference3 Select to go to the Preferred Speeds screens and configure these settings Monitors Configuring Monitor SettingsMonitors and Cameras 1 Go to System Admin Settings Monitors2 Configure these settings on the Monitors screen Managing User Access to Settings and FeaturesAdjusting Screen Layout To change the screen layoutLayout Feature Effect ExampleSpecifying, Showing and Turning Off the PIP Adjusting the Monitors Color Balance, Sharpness, and Brightness1 Go to System Diagnostics Video ― Display Icons in a Call described on page Connecting CamerasPreventing Monitor Burn-In ― Display Time in a Call described on pageTo configure camera and video settings Configuring Camera Settings and Video Quality Options1 Go to System Admin Settings Cameras Specifies the communication protocol for the camera Configuring Advanced Polycom EagleEye Camera Settings4 Go to Admin Settings Cameras 5 Click Advanced Specifies the aspect ratio used by the Polycom4 Go to Admin Settings Cameras Configuring Camera Presets4 Go to Admin Settings Cameras To store a preset3-10 Monitors and Cameras1 Press Preset on the remote control 3-11Microphones Microphones and SpeakersPolycom Microphone Lights Speakers Configuring Audio SettingsSetting the Speaker Volume 1 Go to System Admin Settings Audio Audio SettingsAudio meter  Go to System Diagnostics Audio Audio MeterConfiguring Content Sharing Content and CaptionsSharing content Configuring Content Display with People+Content IPConfiguring Meeting Captions Configuring Captions1 Go to System Utilities Meeting Caption To configure the rolling caption Configuring Rolling Captions1 Go to System Utilities Rolling Caption Calling and Answering Configuring Call SettingsTo configure call settings Managing Directories with the Polycom QDX 6000 Web Interface Configuring Directory Settings3 Go to Admin Settings General Settings System Settings 1 Go to System Admin Settings Global Services Directory Servers Configuring the Global DirectoryTo configure the directory server settings To download a Polycom QDX 6000 system directory to your computerTo configure remote control behavior Configuring Remote Control Behavior2 Configure these settings on the Remote Control screen 1 Go to System Admin Settings General Settings Language Setting Date, Time, and LanguageSystem Location and Appearance 1 Go to System Admin Settings General Settings Date and TimeCustomizing the Home Screen To design the home screen Displaying Speed Dial Sites Adding Marquee TextAdding Screen Saver Text Screen Savers4 Click Utilities Screen Saver and enter Adding a Screen Saver Logo To upload a screen saver logoTo set passwords and security options Configuring Security OptionsSecurity 1 Go to System Admin Settings General Settings Security1 Go to System Admin Settings General Settings Security Setting the Room and Remote Access PasswordsTo set or change the room password To set or change the remote access password2 Select Use Room Password for Remote Access Managing User Access to Settings and Features1 Go to System Admin Settings General Settings Security 2 Go to System Diagnostics Reset System1 Go to System Admin Settings General Settings Security Configuring Security Mode2 Enable Security Mode 1 Go to System Admin Settings General Settings Security Enabling AES EncryptionTo enable AES encryption Administrator’s Guide for Polycom QDX 6000 SystemsManaging the System Remotely Using the Polycom QDX 6000 Web InterfaceAccessing the Polycom QDX 6000 Web Interface Monitoring a Rooms or Call with the Polycom QDX 6000 Web Interface1 Go to System Admin Settings General Settings Security Managing System Profiles with the Polycom QDX 6000 Web InterfaceTo enable room and call monitoring To view a room or call3 Go to Utilities Profile Center Sending a Message4 Go to Diagnostics Send a Message 4 Go to Utilities Profile CenterSetting Up SNMP System Status Statistics and DiagnosticsAccessing the Diagnostics Screens  Go to System DiagnosticsStatistics and Diagnostics Call statistics10-2 10-3 NetworkVideo If the test is successful, the Polycom QDX 6000 system listsAudio Reset System10-4  Go to System Admin Settings Network Recent Calls Recent CallsCall Detail Report CDR 10-5The following table describes the data fields in the CDR Information in the CDR10-6 10-7 based on round-trip delay, calculated from sample tests doneH.323 call based on round-trip delay, calculated from sample DataViewing System Logs System LogsCall Detail Report Archives 4 Click Diagnostics System Log View Logs4 Click Diagnostics System Log Download Logs System Log SettingsDownloading System Logs 4 Click Diagnostics System Log System Log SettingsPlacing a Test Call TroubleshootingEnabling Basic Mode 1 Go to System Admin Settings Network Call Preference3 Go to Admin Settings Network Call Preference General TroubleshootingPower and Start-up 4 Select Enable Basic ModeControls 11-311-4 Access to Screens and SystemsMode 11-5 Callingnot operating or is not configured your network. This is especially true with the addressesScreen is blank start music Displays11-6 The monitor screen remainsA background with less motion provides a Cameras11-7 press the number of the camera you wish11-8 AudioTo make sure that the remote control can work well microphone, and check the Far Site Audio meter on11-9 SymptomProblem Corrective Action1 Go to System Admin Settings Cameras SymptomProblem and noise suppression featuresProblem Error IndicationsSymptom Go to System Admin Settings LANInput or Output System Back Panel View and CablesSystem Back Panel View Input or OutputSystem Cables 12-2Software Needed Logo CustomizationCustomizable Logos Logo File RequirementsUploading Your Customized Software Update Package Creating a Customized Software Update Package13-2  Install a standard Polycom software update package 13-3Get Endpoint Information Upgrading System SoftwareUpgrading System Software by PC 14-1Rescue Mode 14-2Electrical Specifications Regulatory NoticesImportant Safeguards 15-115-2  UNAUTHORIZED PRODUCT MODIFICATION OR ALTERATION15-3 USA and Canadian Regulatory Notices15-4 EU Regulatory Notices15-5 Plug Acts as Disconnect Device