Polycom 6000 Statistics and Diagnostics ·······················································

Administrator’s Guide for Polycom QDX 6000 Systems

Monitoring a Rooms or Call with the Polycom QDX 6000 Web Interface ······································································ 9-1

Managing System Profiles with the Polycom QDX 6000 Web Interface ······································································ 9-2

Sending a Message ························································ 9-3 Setting Up SNMP ······························································ 9-4

Statistics and Diagnostics ······················································· 10-1

Accessing the Diagnostics Screens ·······································10-1 System Status ··································································10-1 Call statistics ···································································10-2Network·········································································10-3Video·············································································10-3 Audio ············································································10-4 Reset System ···································································10-4 Recent Calls ····································································10-5 Call Detail Report (CDR)····················································10-5

Information in the CDR ·················································10-6 Call Detail Report Archives ············································10-8 System Logs ····································································10-8 Viewing System Logs····················································10-8 Downloading System Logs·············································10-9 System Log Settings······················································10-9

Troubleshooting········································································ 11-1

Placing a Test Call ····························································11-1 Enabling Basic Mode·························································11-1 General Troubleshooting ···················································11-2 Power and Start-up·······················································11-2 Controls ·····································································11-3 Access to Screens and Systems ········································11-4 Calling ·······································································11-5 Displays ·····································································11-6 Cameras ·····································································11-7 Audio ········································································11-8 Error Indications ························································ 11-11

System Back Panel View and Cables ····································· 12-1

System Back Panel View ····················································12-1

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