Polycom 6000 manual Controls, 11-3

Administrator’s Guide for Polycom QDX 6000 Systems

Controls

Symptom

Problem

Corrective Action

The system does not respond to the remote control.

No, low, or dead batteries in	Install three AAA batteries in the remote control.
the remote control.
The batteries are installed	Insert the batteries in the correct +/- position.
incorrectly in the remote
control.
The room lights operate in	Turn off the lights in the room and try the remote
the 38 Khz range and	control again.
interfere with the remote
control signals.
The infrared sensor is not	To check the remote control: Point the remote control
receiving signals from the	directly at the system or camera and press a button. If
remote control.	the light on the system flashes, the remote control
	works properly.
	Make sure you are pointing the remote control at the
	infrared sensor on the front of the system or the
	camera.
The external infrared	Check the connections between the rear panel, cable
sensor is not operating	adapter, and infrared sensor cable.
properly.

11-3