Polycom 6000 manual Call Detail Report Archives, Viewing System Logs, 10-8

Statistics and Diagnostics

Call Detail Report Archives

Calls are added to the CDR until the file size reaches 50 KB, which is equivalent to about 150 calls. The system then automatically archives the CDR and creates a new CDR file. If an archive is already present, the new archive overwrites it.

The CDR starts with Row 1, but the conference numbers continue from the file most recently archived. Conference numbering restarts at 1 after the system assigns the conference number 100,000.

To view and download a CDR archive via the Polycom QDX 6000 Web interface:

1On a PC, open a web browser.

2In the browser address line, enter the system’s IP address, for example, http://10.11.12.13, to go to the Polycom QDX 6000 Web interface.

3If prompted, enter admin as the user name, and enter the admin password.

4Click Utilities > Call Detail Report to view the details of this file.

5Click Save Archive and then specify a location on your computer to save the file.

System Logs

You can use the Polycom QDX 6000 web interface to view or download system logs.

Viewing System Logs

To view the system logs:

1On a PC, open a web browser.

2In the browser address line, enter the system’s IP address, for example, http://10.11.12.13, to go to the Polycom QDX 6000 Web interface.

3If prompted, enter admin as the user name, and enter the admin password.

4Click Diagnostics > System Log > View Logs.

You can view current logs or archived logs. You can also filter what information is displayed.

Setting a filter only changes the display in the current web interface section. Setting a filter does not affect which messages are logged. filters are not saved for other web interface sessions.

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