Administrator’s Guide for Polycom QDX 6000 Systems

Recent Calls

When the Call Detail Report setting is enabled, Recent Calls shows a list of up to 99 calls made by the system. It includes the following information:

Site name or number

Date and time

Call in or out

The Recent Calls list shows incoming and outgoing calls that connect, as well as outgoing calls that do not connect.

If Do Not Disturb has been enabled, any incoming calls attempted by other sites will not be listed.

The home screen can be configured to include Recent Calls. For more information about including the Recent Calls list on the home screen, see Customizing the Home Screen.

To view the Recent Calls screen:

Go to System > Admin Settings > Network > Recent Calls.

You can see more details about any call by highlighting an entry and

pressing Help on the remote. Information includes the far site’s number and name, and the type, speed (bandwidth), and duration of the call.

If you need even more detail about calls, you can view or download the Call Detail Report (CDR) from the Polycom QDX 6000 Web interface.

Call Detail Report (CDR)

When enabled, the Call Detail Report (CDR) provides the system’s call history. You can view the CDR from the Polycom QDX 6000 web interface.

Every call that connects is added to the CDR, whether it is a call that you make or that you receive. If a call does not connect, the report shows the reason.

The CDR does not include incoming calls that the Polycom QDX 6000 system does not answer, so if calls were missed while Do Not Disturb was enabled, details will not be included in the CDR.

To view and download the CDR via the Polycom QDX 6000 web interface:

1On a PC, open a web browser.

2In the browser address line, enter the system’s IP address, for example, http://10.11.12.13, to go to the Polycom QDX 6000 Web interface.

3If prompted, enter admin as the user name, and enter the admin password.

4Click Utilities > Call Detail Report to view the details of the file.

5Click Save and then specify a location on your computer to save the file.

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Polycom 6000 manual Call Detail Report CDR,  Go to System Admin Settings Network Recent Calls, 10-5

6000 specifications

The Polycom 6000, officially known as the Polycom RealPresence Group 6000, is an advanced video conferencing solution designed to facilitate seamless communication in various business environments. This high-definition system is specifically engineered for medium to large conference rooms, providing a superior collaboration experience for teams and organizations.

One of the standout features of the Polycom 6000 is its outstanding video quality. The system supports 1080p resolution at 60 frames per second, ensuring that every detail is crystal clear. This is crucial for effective communication, as it allows participants to see facial expressions and body language, which are essential for meaningful interaction. Coupled with Polycom's advanced video technology, the system can adapt to varying network conditions, ensuring that the video remains smooth and stable even in less than ideal circumstances.

Another significant characteristic of the Polycom 6000 is its interoperability. It seamlessly integrates with a range of other video conferencing solutions, including those from competitor brands. This flexibility allows businesses to connect with partners and clients who may not use the same technology, enhancing collaboration across different platforms. The system also supports standards-based protocols, making it a versatile choice for organizations looking to future-proof their communications.

Audio quality is equally impressive, as the Polycom 6000 features Polycom’s Acoustic Clarity technology. This technology provides full-duplex audio, ensuring that users can listen and speak simultaneously without interruptions or echoes. The system is equipped with directional microphones that capture sound clearly from every corner of the conference room, making it ideal for group discussions.

The Polycom 6000 also boasts advanced content sharing capabilities. Users can easily present documents, slides, and videos during meetings through the system's intuitive interface. With the support for wireless content sharing, participants can connect their devices without any cumbersome cables, making the overall meeting experience more fluid and engaging.

Security is a top priority for any modern communication tool, and the Polycom 6000 delivers robust security features. It includes encryption protocols to ensure that conversations remain confidential and secure from potential threats.

In conclusion, the Polycom 6000 is a powerful video conferencing solution characterized by exceptional video and audio quality, interoperability, advanced content sharing capabilities, and strong security protocols. It is a worthy investment for any organization seeking to enhance its communication and collaboration efforts.