Entering Data and Updating Fields | Polycom VVX 300 instruction

		Chapter 1: Getting Started


	If you want to…	Do this…

	Highlight calls in Calls view	Use the up and down arrow keys to select a call. The soft keys,
		like Hold or Resume, apply to the highlighted call.

	Select a menu item or option	Use the up and down arrow keys to highlight the menu item or
		option, and press Select.
		If the menu is numbered, press the dialpad key to enter the
		corresponding menu. For example, press 4 to enter the Backlight
		Timeout menu as shown above.
		Use * to page up and # to page down in the menus.

	Close an option box without	Press the left arrow key.
	selecting anything

Select a soft key, menu item, or option

Use the up and down arrow keys to highlight the menu item or option. Press the appropriate soft key.

If an item in a list has a number next to it, you can press the corresponding number on the dialpad to select the item.

Select a soft key that’s not in view

If a More soft key displays in the far-right of the soft key area (as shown next), there are additional soft keys available, but you can’t see them. Press More to view the additional soft keys.

Entering Data and Updating Fields

You can enter information and edit fields using the dialpad keys on the phone console.

Before you use the dialpad keys to enter information in fields, you can select Encoding or Mode to specify how you want to enter information:

•Mode—enables you to enter just numbers, or text in title case, lowercase, or uppercase characters.

•Encoding—enables you to enter alphanumeric and special characters—including all the options available when you select Mode—as well as characters in special languages.

The following tables list the Mode and Encoding options.

Options Available

When You Select

Mode

Abc

ABC

Options Available When You Select Encoding

Abc

ABC

7

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Polycom VVX 300 manual Entering Data and Updating Fields

Contents

Polycom VVX 300 and 310 Business Media Phones Trademarks Polycom VVX 300 and 310 Business Media Phones User GuideDisclaimer Limitation of Liability Contents Using Advanced Features Receiving Pages When You’re Not in an Active Call Getting Help End-User License Agreement for Polycom Software Page Who Should Read this Guide? How to Use this Guide Terms and Writing Conventions Conventions Used in this Guide About This Guide Information Elements Typographic Conventions Related Documents Setup and maintenance documents Phone Keys and Hardware Getting Started Phone Views To change viewsWeb Info Attaching Phone Hardware Home View Troubleshooting Why Can’t I Access a Certain View? Lines View Understanding Phone Icons and Status Indicators Calls ViewLight grey-Held call If you want to… Do this… Navigating Your Phone Interface Entering Data and Updating Fields Using the Dialpad Keys on the Phone Console Registering the Phone Web Info How to Register Your Phone Configuring Your Phone Using the Web Configuration Utility To access the Web Configuration Utility for your phoneWeb Info Using the Utility How Your Phone Handles Calls Using Basic Features Answering Calls Troubleshooting Why Doesn’t the Speakerphone Work? Answering on a Shared Line Answering Another Call To enable your phone to automatically answer calls Managing Multiple CallsAnswering Calls Automatically Calling from the Dialer Placing Calls Power Tip Choosing URLs or Numbers Mode from the Dialer To display the Dialer, do one of the followingTo call from the Dialer Redialing Numbers Placing Calls from Favorites, Recent Calls, and DirectoriesTo call from the Recent Calls list To call from your Favorites list Using Headsets Ending CallsTo redial a number To enable Headset Memory Mode Enabling Headset Memory ModeWeb Info More Information About Headsets Responding to Incoming Calls Ignoring Incoming Calls During CallsRejecting Incoming Calls Forwarding Incoming Calls to Another Person Transferring Calls Holding CallsTo hold a call To resume a held call Setting Up Conference Calls Setting Up and Handling Conference CallsTo set up a conference call To perform a blind transfer Holding and Resuming Conference Calls Power Tip How to Quickly Set Up a ConferenceTo place a conference call on hold To resume a held conference call Ending Conference Calls Splitting Conference Calls into Two Held CallsManaging Conference Call Participants Power Tip Forwarding Calls on a Call-by-Call Basis Changing the Way Calls are AnsweredForwarding All Calls to Another Person To forward all calls to another person To disable call forwarding Rejecting Calls from a Contact Using Do Not DisturbDiverting Calls from a Contact to Another Person To divert incoming calls from a contact to another person Troubleshooting Why Doesn’t the DND Icon Display? To enable or disable Do Not Disturb for a particular line Using Do Not Disturb with Multiple LinesListening to Voicemail To toggle Do Not Disturb on and off Viewing Recent Calls To listen to voicemail messagesTo view your Recent Calls list To customize the list To manage a call record Working with Your Contact Directory To remove all calls from the listTo view your Contact Directory To search for a contact To view contact informationTo dial a contact To add a contact Polycom VVX 300 and 310 Business Media Phones User Guide Working with a Corporate Directory To update a contact’s informationTo delete a contact To view the Corporate Directory To search the Corporate Directory Power Tip Saving Corporate Directory Search ResultsTo dial a Corporate Directory contact To add a contact to your local Contact Directory Updating the Incoming Call Ringtone Controlling What is HeardUpdating a Contact’s Ringtone To select a ringtone for a contact Changing the Ringer Volume Changing the Speaker VolumeChoosing Where You Hear Sound Effects Managing Favorites To see your Favorites To make a contact a Favorite Working with Shared LinesTo quickly call a Favorite To reorder your Favorites Shared Line Icon and Status Status Indicator Page Using Buddy Lists Using Advanced Features Updating Your Status To update your presence setting Setting Up and Managing a Buddy List Power Tip Dialing Buddies To update your Buddy listPower Tip How to Access Your Blocked and Watcher Lists Blocking Contacts from Viewing Your Status Monitoring Buddies Timesaver How to Quickly Unblock a Contact Integrating with Microsoft Lync Server Navigating the Main Browser Using the Browser Entering Information in the Main Browser Broadcasting Messages Using Push-to-Talk and Group Paging Sending and Receiving PTT Broadcasts Push-to-Talk ModeTo send a PTT broadcast Timesaver Automatically Sending a PTT Broadcast Receiving PTT Broadcasts Ending PTT Broadcasts Replying to PTT Broadcasts Changing Where Broadcasts are Played Adjusting the Volume of PTT BroadcastsUpdating the Default Channel Updating Channel Subscriptions Sending and Receiving Pages Group Paging ModeTo send a Timesaver Automatically Sending a Receiving Pages Adjusting the Volume of Pages Updating the Default Paging Group Changing Where Pages are PlayedUpdating Paging Group Subscriptions Allowing Pages to Play During Active Calls To allow or disallow pages to play during an active call Using the Calendar Opening and Closing the Calendar Troubleshooting Why Doesn’t the Calendar Display Anymore? Troubleshooting Why Doesn’t the Calendar Display? Navigating Month ViewNavigating Day View Working with Meeting Reminders Navigating Meeting View Troubleshooting Why Don’t My Meeting Reminders Display? Joining Meetings from the CalendarTo join a meeting from a meeting reminder Using Your Computer’s Mouse and Keyboard with Your Phone Using a Mouse and Keyboard with Your PhoneStarting and Stopping Polycom Desktop Connector To join a meeting from Meeting view To quit Polycom Desktop Connector Press this on your To do this on your phone… Keyboard… Open Directories Logging In and Out of a Phone Logging into Phones Placing Calls from Phones that are in the Logged-Out State To log in to a phoneTo log out of a phone Changing Your Password To change your user passwordLocking the Phone About Your User Password Locking and Unlocking Your PhoneTo lock your phone To unlock your phone Calling and Answering from a Locked PhoneTo call an authorized number from a locked phone Timesaver a Quick Way to Lock Your Phone Accessing Features with Your Login Credentials To re-submit or enter your login credentialsTo answer a call on a locked phone Troubleshooting What Happens if I Can’t Access Features? Page Changing the Language on Your Phone To adjust the contrast on the phone displayChanging the Display Contrast To change the language To update the time and date display To enable or disable the time and date displayChanging the Time and Date Display To change the Backlight Timeout Changing the BacklightTo change the backlight intensity Changing the Phone’s Background Picture Using One of Your Own Pictures as the Background PictureChanging the Background Picture To change the background picture Setting Up a Screen Saver Displaying Screen SaversClick + adjacent to Add a new background image To set up a screen saver To disable the Screen Saver settingInterrupting and Disabling Screen Savers To view a detailed list of phone issues Investigating Phone WarningsRestarting the Phone Testing Phone Hardware Updating Phone ConfigurationTo update your phone’s configuration Audio Diagnostics Administrative Tasks Page Polycom Community Getting HelpPage Polycom Limited Warranty and Limitation Liability Service AgreementsGoverning Law Limitations of Liability Exclusions Warranty Exclusive Safety, Compliance, and Disposal Information CE and Vcci Mark CE Mark R & TTE Directive EU only Industry Canada IC Copyright, Safety, and Regulatory Notices Russian Compliance Echo CancellationNew Zealand Telepermit PTC General Warning Australia Operating Ambient TemperaturesHearing Aid Compatibility HAC Waste Electrical and Electronic Equipment Weee Polycom VVX 300 and 310 Business Media Phones User Guide End-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA