Using the Dialpad Keys on the Phone Console | Polycom VVX 300

Polycom® VVX® 300 and 310 Business Media Phones User Guide

Options Available

When You Select

Mode

abc

123

Options Available When You Select Encoding

abc

123

ASCII (for regular text)

Latin (to enter accented characters)

Katakana (for Japanese characters)

Unicode (to store characters as double bytes)

Cyrillic (for Russian characters)

Using the Dialpad Keys on the Phone Console

You can use the dialpad keys on your phone console to update field information. If a field requires data input, select Encoding or Mode to specify how you want to enter data.

Use the tips in the following table to enter information using the dialpad.

If you want to…	Do this…

Enter numbers, or characters in	Select Encoding or Mode, and select one of the alphabetic
uppercase, lowercase, or titlecase	(ABC, abc, or Abc) options.
mode

Enter only numbers	Select Encoding or Mode, and select the numeric (123)
	option.

Enter text in a special language	Select Encoding, and select one of the language options.

Enter a character	Press a dialpad key repeatedly to view the character options
	and stop to select. When the character you want to enter
	displays in the field, wait one second, and enter the next
	character.

Enter a number	Press a dialpad key repeatedly (depending what mode
	you’re in) to enter the number that displays on that key.

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Polycom VVX 300 manual Using the Dialpad Keys on the Phone Console

Contents

Polycom VVX 300 and 310 Business Media Phones Disclaimer Polycom VVX 300 and 310 Business Media Phones User GuideTrademarks Limitation of Liability Contents Using Advanced Features Receiving Pages When You’re Not in an Active Call Getting Help End-User License Agreement for Polycom Software Page How to Use this Guide Who Should Read this Guide? Conventions Used in this Guide Terms and Writing Conventions About This Guide Information Elements Related Documents Typographic Conventions Setup and maintenance documents Getting Started Phone Keys and Hardware To change views Phone ViewsWeb Info Attaching Phone Hardware Troubleshooting Why Can’t I Access a Certain View? Home View Lines View Calls View Understanding Phone Icons and Status IndicatorsLight grey-Held call Navigating Your Phone Interface If you want to… Do this… Entering Data and Updating Fields Using the Dialpad Keys on the Phone Console Web Info How to Register Your Phone Registering the Phone To access the Web Configuration Utility for your phone Configuring Your Phone Using the Web Configuration UtilityWeb Info Using the Utility Using Basic Features How Your Phone Handles Calls Troubleshooting Why Doesn’t the Speakerphone Work? Answering Calls Answering Another Call Answering on a Shared Line Managing Multiple Calls To enable your phone to automatically answer callsAnswering Calls Automatically Placing Calls Calling from the Dialer To display the Dialer, do one of the following Power Tip Choosing URLs or Numbers Mode from the DialerTo call from the Dialer To call from the Recent Calls list Placing Calls from Favorites, Recent Calls, and DirectoriesRedialing Numbers To call from your Favorites list Ending Calls Using HeadsetsTo redial a number Web Info More Information About Headsets Enabling Headset Memory ModeTo enable Headset Memory Mode Responding to Incoming Calls Rejecting Incoming Calls During CallsIgnoring Incoming Calls Forwarding Incoming Calls to Another Person To hold a call Holding CallsTransferring Calls To resume a held call To set up a conference call Setting Up and Handling Conference CallsSetting Up Conference Calls To perform a blind transfer To place a conference call on hold Power Tip How to Quickly Set Up a ConferenceHolding and Resuming Conference Calls To resume a held conference call Splitting Conference Calls into Two Held Calls Ending Conference CallsManaging Conference Call Participants Changing the Way Calls are Answered Power Tip Forwarding Calls on a Call-by-Call BasisForwarding All Calls to Another Person To disable call forwarding To forward all calls to another person Diverting Calls from a Contact to Another Person Using Do Not DisturbRejecting Calls from a Contact To divert incoming calls from a contact to another person Troubleshooting Why Doesn’t the DND Icon Display? Listening to Voicemail Using Do Not Disturb with Multiple LinesTo enable or disable Do Not Disturb for a particular line To toggle Do Not Disturb on and off To listen to voicemail messages Viewing Recent CallsTo view your Recent Calls list To manage a call record To customize the list To remove all calls from the list Working with Your Contact DirectoryTo view your Contact Directory To dial a contact To view contact informationTo search for a contact To add a contact Polycom VVX 300 and 310 Business Media Phones User Guide To delete a contact To update a contact’s informationWorking with a Corporate Directory To view the Corporate Directory To dial a Corporate Directory contact Power Tip Saving Corporate Directory Search ResultsTo search the Corporate Directory To add a contact to your local Contact Directory Updating a Contact’s Ringtone Controlling What is HeardUpdating the Incoming Call Ringtone To select a ringtone for a contact Choosing Where You Hear Sound Effects Changing the Speaker VolumeChanging the Ringer Volume Managing Favorites To see your Favorites To quickly call a Favorite Working with Shared LinesTo make a contact a Favorite To reorder your Favorites Shared Line Icon and Status Status Indicator Page Using Advanced Features Using Buddy Lists Updating Your Status Setting Up and Managing a Buddy List To update your presence setting Power Tip How to Access Your Blocked and Watcher Lists To update your Buddy listPower Tip Dialing Buddies Blocking Contacts from Viewing Your Status Timesaver How to Quickly Unblock a Contact Monitoring Buddies Integrating with Microsoft Lync Server Using the Browser Navigating the Main Browser Broadcasting Messages Using Push-to-Talk and Group Paging Entering Information in the Main Browser To send a PTT broadcast Push-to-Talk ModeSending and Receiving PTT Broadcasts Timesaver Automatically Sending a PTT Broadcast Receiving PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Updating the Default Channel Adjusting the Volume of PTT BroadcastsChanging Where Broadcasts are Played Updating Channel Subscriptions To send a Group Paging ModeSending and Receiving Pages Timesaver Automatically Sending a Adjusting the Volume of Pages Receiving Pages Updating Paging Group Subscriptions Changing Where Pages are PlayedUpdating the Default Paging Group Allowing Pages to Play During Active Calls Using the Calendar To allow or disallow pages to play during an active call Troubleshooting Why Doesn’t the Calendar Display Anymore? Opening and Closing the Calendar Navigating Month View Troubleshooting Why Doesn’t the Calendar Display?Navigating Day View Navigating Meeting View Working with Meeting Reminders Joining Meetings from the Calendar Troubleshooting Why Don’t My Meeting Reminders Display?To join a meeting from a meeting reminder Starting and Stopping Polycom Desktop Connector Using a Mouse and Keyboard with Your PhoneUsing Your Computer’s Mouse and Keyboard with Your Phone To join a meeting from Meeting view To quit Polycom Desktop Connector Press this on your To do this on your phone… Keyboard… Open Directories Logging into Phones Logging In and Out of a Phone To log in to a phone Placing Calls from Phones that are in the Logged-Out StateTo log out of a phone To change your user password Changing Your PasswordLocking the Phone Locking and Unlocking Your Phone About Your User PasswordTo lock your phone To call an authorized number from a locked phone Calling and Answering from a Locked PhoneTo unlock your phone Timesaver a Quick Way to Lock Your Phone To re-submit or enter your login credentials Accessing Features with Your Login CredentialsTo answer a call on a locked phone Troubleshooting What Happens if I Can’t Access Features? Page Changing the Display Contrast To adjust the contrast on the phone displayChanging the Language on Your Phone To change the language To enable or disable the time and date display To update the time and date displayChanging the Time and Date Display Changing the Backlight To change the Backlight TimeoutTo change the backlight intensity Changing the Background Picture Using One of Your Own Pictures as the Background PictureChanging the Phone’s Background Picture To change the background picture Displaying Screen Savers Setting Up a Screen SaverClick + adjacent to Add a new background image To disable the Screen Saver setting To set up a screen saverInterrupting and Disabling Screen Savers Investigating Phone Warnings To view a detailed list of phone issuesRestarting the Phone To update your phone’s configuration Updating Phone ConfigurationTesting Phone Hardware Audio Diagnostics Administrative Tasks Page Getting Help Polycom CommunityPage Governing Law Service AgreementsPolycom Limited Warranty and Limitation Liability Limitations of Liability Warranty Exclusive Exclusions Safety, Compliance, and Disposal Information Industry Canada IC CE and Vcci Mark CE Mark R & TTE Directive EU only Copyright, Safety, and Regulatory Notices New Zealand Telepermit Echo CancellationRussian Compliance PTC General Warning Hearing Aid Compatibility HAC Operating Ambient TemperaturesAustralia Waste Electrical and Electronic Equipment Weee Polycom VVX 300 and 310 Business Media Phones User Guide End-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA