Getting Help | Polycom VVX 300 instruction

Polycom® VVX® 300 and 310 Business Media Phones User Guide
Locking the Phone	69
About Your User Password	70
Locking and Unlocking Your Phone	70
Calling and Answering from a Locked Phone	71
Accessing Features with Your Login Credentials	72
Chapter 4: Customizing the Phone’s Display	75
Changing the Language on Your Phone	75
Changing the Display Contrast	75
Changing the Time and Date Display	76
Changing the Backlight	77
Changing the Phone’s Background Picture	78
Changing the Background Picture	78
Using One of Your Own Pictures as the Background Picture	78
Displaying Screen Savers	79
Setting Up a Screen Saver	79
Interrupting and Disabling Screen Savers	80
Chapter 5: Administrative Tasks	81
Investigating Phone Warnings	81
Restarting the Phone	81
Updating Phone Configuration	82
Testing Phone Hardware	82
Chapter 6: Getting Help	85
Related Documents	85
The Polycom Community	85
Copyright, Safety, and Regulatory Notices	87
Service Agreements	87
Governing Law	87
Limitations of Liability	87
Polycom Limited Warranty and Limitation Liability	87
Exclusions	88
Warranty Exclusive	88
Safety, Compliance, and Disposal Information	89
Part 15 FCC Rules	89
Class B Digital Device or Peripheral	89
Modifications	89
Installation Instructions	89

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Polycom VVX 300 manual Getting Help

Contents

Polycom VVX 300 and 310 Business Media Phones Disclaimer Polycom VVX 300 and 310 Business Media Phones User GuideTrademarks Limitation of Liability Contents Using Advanced Features Receiving Pages When You’re Not in an Active Call Getting Help End-User License Agreement for Polycom Software Page How to Use this Guide Who Should Read this Guide? Conventions Used in this Guide Terms and Writing Conventions About This Guide Information Elements Related Documents Typographic Conventions Setup and maintenance documents Getting Started Phone Keys and Hardware Phone Views To change viewsWeb Info Attaching Phone Hardware Troubleshooting Why Can’t I Access a Certain View? Home View Lines View Understanding Phone Icons and Status Indicators Calls ViewLight grey-Held call Navigating Your Phone Interface If you want to… Do this… Entering Data and Updating Fields Using the Dialpad Keys on the Phone Console Web Info How to Register Your Phone Registering the Phone Configuring Your Phone Using the Web Configuration Utility To access the Web Configuration Utility for your phoneWeb Info Using the Utility Using Basic Features How Your Phone Handles Calls Troubleshooting Why Doesn’t the Speakerphone Work? Answering Calls Answering Another Call Answering on a Shared Line To enable your phone to automatically answer calls Managing Multiple CallsAnswering Calls Automatically Placing Calls Calling from the Dialer Power Tip Choosing URLs or Numbers Mode from the Dialer To display the Dialer, do one of the followingTo call from the Dialer To call from the Recent Calls list Placing Calls from Favorites, Recent Calls, and DirectoriesRedialing Numbers To call from your Favorites list Using Headsets Ending CallsTo redial a number Web Info More Information About Headsets Enabling Headset Memory ModeTo enable Headset Memory Mode Responding to Incoming Calls Rejecting Incoming Calls During CallsIgnoring Incoming Calls Forwarding Incoming Calls to Another Person To hold a call Holding CallsTransferring Calls To resume a held call To set up a conference call Setting Up and Handling Conference CallsSetting Up Conference Calls To perform a blind transfer To place a conference call on hold Power Tip How to Quickly Set Up a ConferenceHolding and Resuming Conference Calls To resume a held conference call Ending Conference Calls Splitting Conference Calls into Two Held CallsManaging Conference Call Participants Power Tip Forwarding Calls on a Call-by-Call Basis Changing the Way Calls are AnsweredForwarding All Calls to Another Person To disable call forwarding To forward all calls to another person Diverting Calls from a Contact to Another Person Using Do Not DisturbRejecting Calls from a Contact To divert incoming calls from a contact to another person Troubleshooting Why Doesn’t the DND Icon Display? Listening to Voicemail Using Do Not Disturb with Multiple LinesTo enable or disable Do Not Disturb for a particular line To toggle Do Not Disturb on and off Viewing Recent Calls To listen to voicemail messagesTo view your Recent Calls list To manage a call record To customize the list Working with Your Contact Directory To remove all calls from the listTo view your Contact Directory To dial a contact To view contact informationTo search for a contact To add a contact Polycom VVX 300 and 310 Business Media Phones User Guide To delete a contact To update a contact’s informationWorking with a Corporate Directory To view the Corporate Directory To dial a Corporate Directory contact Power Tip Saving Corporate Directory Search ResultsTo search the Corporate Directory To add a contact to your local Contact Directory Updating a Contact’s Ringtone Controlling What is HeardUpdating the Incoming Call Ringtone To select a ringtone for a contact Choosing Where You Hear Sound Effects Changing the Speaker VolumeChanging the Ringer Volume Managing Favorites To see your Favorites To quickly call a Favorite Working with Shared LinesTo make a contact a Favorite To reorder your Favorites Shared Line Icon and Status Status Indicator Page Using Advanced Features Using Buddy Lists Updating Your Status Setting Up and Managing a Buddy List To update your presence setting Power Tip How to Access Your Blocked and Watcher Lists To update your Buddy listPower Tip Dialing Buddies Blocking Contacts from Viewing Your Status Timesaver How to Quickly Unblock a Contact Monitoring Buddies Integrating with Microsoft Lync Server Using the Browser Navigating the Main Browser Broadcasting Messages Using Push-to-Talk and Group Paging Entering Information in the Main Browser To send a PTT broadcast Push-to-Talk ModeSending and Receiving PTT Broadcasts Timesaver Automatically Sending a PTT Broadcast Receiving PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Updating the Default Channel Adjusting the Volume of PTT BroadcastsChanging Where Broadcasts are Played Updating Channel Subscriptions To send a Group Paging ModeSending and Receiving Pages Timesaver Automatically Sending a Adjusting the Volume of Pages Receiving Pages Updating Paging Group Subscriptions Changing Where Pages are PlayedUpdating the Default Paging Group Allowing Pages to Play During Active Calls Using the Calendar To allow or disallow pages to play during an active call Troubleshooting Why Doesn’t the Calendar Display Anymore? Opening and Closing the Calendar Troubleshooting Why Doesn’t the Calendar Display? Navigating Month ViewNavigating Day View Navigating Meeting View Working with Meeting Reminders Troubleshooting Why Don’t My Meeting Reminders Display? Joining Meetings from the CalendarTo join a meeting from a meeting reminder Starting and Stopping Polycom Desktop Connector Using a Mouse and Keyboard with Your PhoneUsing Your Computer’s Mouse and Keyboard with Your Phone To join a meeting from Meeting view To quit Polycom Desktop Connector Press this on your To do this on your phone… Keyboard… Open Directories Logging into Phones Logging In and Out of a Phone Placing Calls from Phones that are in the Logged-Out State To log in to a phoneTo log out of a phone Changing Your Password To change your user passwordLocking the Phone About Your User Password Locking and Unlocking Your PhoneTo lock your phone To call an authorized number from a locked phone Calling and Answering from a Locked PhoneTo unlock your phone Timesaver a Quick Way to Lock Your Phone Accessing Features with Your Login Credentials To re-submit or enter your login credentialsTo answer a call on a locked phone Troubleshooting What Happens if I Can’t Access Features? Page Changing the Display Contrast To adjust the contrast on the phone displayChanging the Language on Your Phone To change the language To update the time and date display To enable or disable the time and date displayChanging the Time and Date Display To change the Backlight Timeout Changing the BacklightTo change the backlight intensity Changing the Background Picture Using One of Your Own Pictures as the Background PictureChanging the Phone’s Background Picture To change the background picture Setting Up a Screen Saver Displaying Screen SaversClick + adjacent to Add a new background image To set up a screen saver To disable the Screen Saver settingInterrupting and Disabling Screen Savers To view a detailed list of phone issues Investigating Phone WarningsRestarting the Phone To update your phone’s configuration Updating Phone ConfigurationTesting Phone Hardware Audio Diagnostics Administrative Tasks Page Getting Help Polycom CommunityPage Governing Law Service AgreementsPolycom Limited Warranty and Limitation Liability Limitations of Liability Warranty Exclusive Exclusions Safety, Compliance, and Disposal Information Industry Canada IC CE and Vcci Mark CE Mark R & TTE Directive EU only Copyright, Safety, and Regulatory Notices New Zealand Telepermit Echo CancellationRussian Compliance PTC General Warning Hearing Aid Compatibility HAC Operating Ambient TemperaturesAustralia Waste Electrical and Electronic Equipment Weee Polycom VVX 300 and 310 Business Media Phones User Guide End-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA