Polycom® VVX® 300 and 310 Business Media Phones User Guide
•You must enter a password to answer incoming calls.
•All keys and screen items are disabled, except those that allow you to unlock the phone, make an authorized call, or view the browser if enabled.
•The messages The phone is locked and Authorized calls only display on the status bar in Lines view. The messages that displayed before the phone was locked don’t display.
You can unlock the phone by entering your user password. If your phone restarts for any reason while it’s locked, it will be locked when the phone restarts unless your phone is configured to start up unlocked.
About Your User Password
You are assigned a user password so you can answer calls from your locked phone and unlock the phone. By default, your user password is 123. You can change your user password at any time.
To change your user password:
1Select Settings from Home view, and select Advanced.
2From the Password screen, enter your user password, and press Enter.
3From the Advanced screen, press Change User Password.
4From the Change User Password screen, enter your password information, and press Enter.
Locking and Unlocking Your Phone
You can choose how you want your phone to handle incoming calls when it is locked. If you set up your phone to allow incoming calls when it is locked (the default setting), incoming calls will ring on your phone, and you can answer calls by entering your user password. If you set up your phone to ignore incoming calls, Do Not Disturb will be applied to all lines on your phone, and your phone won’t ring.
To lock your phone:
1Select Settings from Home view, and select Basic > Lock Phone.
2From the Lock Phone screen, select how you want incoming calls handled when your phone is locked.
○Allow ringing when
70
