Chapter 2: Using Basic Features

Lines view shows you each line on your phone, and how many calls each line has, as shown next. In the example below, line 2326 has one active call, and line 2327 has one held call.

If you press a line key that doesn’t have an active call, the most recent call on that line will become active. The current call will be held.

To manage a call, use the up and down keys to highlight it. Then, press one of the soft keys to hold, resume, end, or transfer the highlighted call, or set up a conference with the highlighted call.

Placing Calls

You can place a call using the handset, speakerphone, or headset. You can dial the number first, and then choose the method—by picking up the handset, pressing , or pressing —or choose the method first, and then dial the number.

You can place calls in these ways:

Manually, from the Dialer

Automatically, by tapping a favorite in Home or Lines view

Automatically, from your Favorites list, Recent Calls list, or Contact Directory.

Note: Calling from a Locked Phone

If your phone is locked, see Calling and Answering from a Locked Phone for information on placing calls when your phone is locked.

Calling from the Dialer

The Dialer displays a list of previously-placed calls. Select one of the entries to automatically enter it. Or, start entering a number. As you enter numbers, the Dialer displays a list of similar numbers, as shown next. Use the up and down arrow keys to select a match and automatically enter it.

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Polycom VVX 300 manual Placing Calls, Calling from the Dialer