Viewing Recent Calls | Polycom VVX 300 guide

Polycom® VVX® 300 and 310 Business Media Phones User Guide

To listen to voicemail messages:

1Press , and select Message Center. Or, from Home view, select Messages, and select Message Center.

2If multiple lines are configured on your phone, the Line Select screen displays. Use the up and down arrow keys to select the line that has the message.

3From the Messages screen, press Connect and follow the prompts.

Viewing Recent Calls

Your phone maintains a Recent Calls list—a list of missed, received, and placed. Each list can hold up to 100 entries.

From the Recent Calls list (shown next), you can:

•Sort, order, and filter calls (press Type). By default, the list displays all call types (missed, placed, and received), with the most recent call displaying first, as shown next.

•Remove certain calls from the list.

•Select a call record to view call details and manage the call.

•Use the up and down arrow keys to highlight an entry and press Dial to automatically call the person.

Icons display next to a call to indicate the call type:

•Placed calls display .

•Received calls display .

•Missed calls display .

To view your Recent Calls list:

•From Home view, select Directories from Home view, and select Recent Calls.

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Polycom VVX 300 manual Viewing Recent Calls, To listen to voicemail messages, To view your Recent Calls list

Contents

Polycom VVX 300 and 310 Business Media Phones Polycom VVX 300 and 310 Business Media Phones User Guide TrademarksDisclaimer Limitation of Liability Contents Using Advanced Features Receiving Pages When You’re Not in an Active Call Getting Help End-User License Agreement for Polycom Software Page How to Use this Guide Who Should Read this Guide? Conventions Used in this Guide Terms and Writing Conventions About This Guide Information Elements Related Documents Typographic Conventions Setup and maintenance documents Getting Started Phone Keys and Hardware Web Info Attaching Phone Hardware Phone ViewsTo change views Troubleshooting Why Can’t I Access a Certain View? Home View Lines View Light grey-Held call Understanding Phone Icons and Status IndicatorsCalls View Navigating Your Phone Interface If you want to… Do this… Entering Data and Updating Fields Using the Dialpad Keys on the Phone Console Web Info How to Register Your Phone Registering the Phone Web Info Using the Utility Configuring Your Phone Using the Web Configuration UtilityTo access the Web Configuration Utility for your phone Using Basic Features How Your Phone Handles Calls Troubleshooting Why Doesn’t the Speakerphone Work? Answering Calls Answering Another Call Answering on a Shared Line Answering Calls Automatically To enable your phone to automatically answer callsManaging Multiple Calls Placing Calls Calling from the Dialer To call from the Dialer Power Tip Choosing URLs or Numbers Mode from the DialerTo display the Dialer, do one of the following Placing Calls from Favorites, Recent Calls, and Directories Redialing NumbersTo call from the Recent Calls list To call from your Favorites list To redial a number Using HeadsetsEnding Calls Enabling Headset Memory Mode To enable Headset Memory ModeWeb Info More Information About Headsets Responding to Incoming Calls During Calls Ignoring Incoming CallsRejecting Incoming Calls Forwarding Incoming Calls to Another Person Holding Calls Transferring CallsTo hold a call To resume a held call Setting Up and Handling Conference Calls Setting Up Conference CallsTo set up a conference call To perform a blind transfer Power Tip How to Quickly Set Up a Conference Holding and Resuming Conference CallsTo place a conference call on hold To resume a held conference call Managing Conference Call Participants Ending Conference CallsSplitting Conference Calls into Two Held Calls Forwarding All Calls to Another Person Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered To disable call forwarding To forward all calls to another person Using Do Not Disturb Rejecting Calls from a ContactDiverting Calls from a Contact to Another Person To divert incoming calls from a contact to another person Troubleshooting Why Doesn’t the DND Icon Display? Using Do Not Disturb with Multiple Lines To enable or disable Do Not Disturb for a particular lineListening to Voicemail To toggle Do Not Disturb on and off To view your Recent Calls list Viewing Recent CallsTo listen to voicemail messages To manage a call record To customize the list To view your Contact Directory Working with Your Contact DirectoryTo remove all calls from the list To view contact information To search for a contactTo dial a contact To add a contact Polycom VVX 300 and 310 Business Media Phones User Guide To update a contact’s information Working with a Corporate DirectoryTo delete a contact To view the Corporate Directory Power Tip Saving Corporate Directory Search Results To search the Corporate DirectoryTo dial a Corporate Directory contact To add a contact to your local Contact Directory Controlling What is Heard Updating the Incoming Call RingtoneUpdating a Contact’s Ringtone To select a ringtone for a contact Changing the Speaker Volume Changing the Ringer VolumeChoosing Where You Hear Sound Effects Managing Favorites To see your Favorites Working with Shared Lines To make a contact a FavoriteTo quickly call a Favorite To reorder your Favorites Shared Line Icon and Status Status Indicator Page Using Advanced Features Using Buddy Lists Updating Your Status Setting Up and Managing a Buddy List To update your presence setting To update your Buddy list Power Tip Dialing BuddiesPower Tip How to Access Your Blocked and Watcher Lists Blocking Contacts from Viewing Your Status Timesaver How to Quickly Unblock a Contact Monitoring Buddies Integrating with Microsoft Lync Server Using the Browser Navigating the Main Browser Broadcasting Messages Using Push-to-Talk and Group Paging Entering Information in the Main Browser Push-to-Talk Mode Sending and Receiving PTT BroadcastsTo send a PTT broadcast Timesaver Automatically Sending a PTT Broadcast Receiving PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Adjusting the Volume of PTT Broadcasts Changing Where Broadcasts are PlayedUpdating the Default Channel Updating Channel Subscriptions Group Paging Mode Sending and Receiving PagesTo send a Timesaver Automatically Sending a Adjusting the Volume of Pages Receiving Pages Changing Where Pages are Played Updating the Default Paging GroupUpdating Paging Group Subscriptions Allowing Pages to Play During Active Calls Using the Calendar To allow or disallow pages to play during an active call Troubleshooting Why Doesn’t the Calendar Display Anymore? Opening and Closing the Calendar Navigating Day View Troubleshooting Why Doesn’t the Calendar Display?Navigating Month View Navigating Meeting View Working with Meeting Reminders To join a meeting from a meeting reminder Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar Using a Mouse and Keyboard with Your Phone Using Your Computer’s Mouse and Keyboard with Your PhoneStarting and Stopping Polycom Desktop Connector To join a meeting from Meeting view To quit Polycom Desktop Connector Press this on your To do this on your phone… Keyboard… Open Directories Logging into Phones Logging In and Out of a Phone To log out of a phone Placing Calls from Phones that are in the Logged-Out StateTo log in to a phone Locking the Phone Changing Your PasswordTo change your user password To lock your phone About Your User PasswordLocking and Unlocking Your Phone Calling and Answering from a Locked Phone To unlock your phoneTo call an authorized number from a locked phone Timesaver a Quick Way to Lock Your Phone To answer a call on a locked phone Accessing Features with Your Login CredentialsTo re-submit or enter your login credentials Troubleshooting What Happens if I Can’t Access Features? Page To adjust the contrast on the phone display Changing the Language on Your PhoneChanging the Display Contrast To change the language Changing the Time and Date Display To update the time and date displayTo enable or disable the time and date display To change the backlight intensity To change the Backlight TimeoutChanging the Backlight Using One of Your Own Pictures as the Background Picture Changing the Phone’s Background PictureChanging the Background Picture To change the background picture Click + adjacent to Add a new background image Setting Up a Screen SaverDisplaying Screen Savers Interrupting and Disabling Screen Savers To set up a screen saverTo disable the Screen Saver setting Restarting the Phone To view a detailed list of phone issuesInvestigating Phone Warnings Updating Phone Configuration Testing Phone HardwareTo update your phone’s configuration Audio Diagnostics Administrative Tasks Page Getting Help Polycom CommunityPage Service Agreements Polycom Limited Warranty and Limitation LiabilityGoverning Law Limitations of Liability Warranty Exclusive Exclusions Safety, Compliance, and Disposal Information Industry Canada IC CE and Vcci Mark CE Mark R & TTE Directive EU only Copyright, Safety, and Regulatory Notices Echo Cancellation Russian ComplianceNew Zealand Telepermit PTC General Warning Operating Ambient Temperatures AustraliaHearing Aid Compatibility HAC Waste Electrical and Electronic Equipment Weee Polycom VVX 300 and 310 Business Media Phones User Guide End-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA