Polycom VVX 300 manual Managing Multiple Calls, Answering Calls Automatically

Polycom® VVX® 300 and 310 Business Media Phones User Guide

Answering Calls Automatically

You may find it convenient if your phone to auto-answer calls, so you don’t have to press a key to answer a call. If you enable this feature, your phone will automatically answer incoming calls using the speakerphone. Your system administrator sets how many times your phone will ring before the call is auto-answered.

If Auto Answer is enabled and a call arrives while you’re already in a call, the incoming call will be automatically answered if you end or hold the current call.

Note: Auto-Answered Calls and Microphone Mute

Your phone mutes the microphone for all auto-answered calls, so that the party calling you

can’t hear you. To unmute the microphone so the other party can hear you, press . To enable or disable microphone mute for auto-answered calls, see step 2, below.

To enable your phone to automatically answer calls:

1Select Settings from Home view, and select Basic > Preferences > Auto Answer.

2From the Auto Answer screen, do the following:

○To enable your phone to automatically answer SIP calls, select Auto Answer SIP Calls, and select Yes. The default setting is No.

○To mute the microphone for all auto-answered calls so the incoming caller can’t hear you, select Microphone Mute, and select Yes. The default setting is Yes.

3Press Save.

Managing Multiple Calls

You can easily manage multiple calls from Lines and Calls view.

Calls view displays all the calls for each phone line, as shown next. All the calls for a phone line display under the associated phone line. Scroll up or down to see all your lines and calls. To switch to Lines view, press More and then Lines or press .

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