Web Info Using the Utility | Polycom VVX 300 guide

Polycom® VVX® 300 and 310 Business Media Phones User Guide

Configuring Your Phone Using the Web Configuration Utility

This section explains how to update phone settings from your phone, using the phone’s menu commands. If you wish, you can also update these settings remotely with the Polycom Web Configuration Utility.

The phone’s Web Configuration Utility enables you to view and configure phone behavior from a computer using any compatible Web browser. The utility provides a browser-friendly view of your phone’s current settings. Using the utility, you can perform many of the same updates from your computer that you can perform using your phone’s menu system.

You can access the utility using any compatible Web browser installed on a computer that resides on the same network as your phone. Before you begin, you’ll need to know the IP address of your phone, and the user password to log in to the utility.

Web Info: Using the Utility

For detailed information on accessing, navigating, and using the utility, see the Polycom Web Configuration Utility User Guide.

To access the Web Configuration Utility for your phone:

1Launch a Web browser from a computer on the same network as your phone.

2In the Address Bar of your Web Browser, enter the IP address of your phone. For example, if your phone’s IP address is 123.22.3.4, enter this information in the address bar.

3Press the Enter key.

4From the Web Configuration Utility login screen, select User, and enter the user password. The default user password is 123.

5Click Submit.

The Web Configuration Utility Home screen is displayed.

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Polycom VVX 300 manual Configuring Your Phone Using the Web Configuration Utility, Web Info Using the Utility

Contents

Polycom VVX 300 and 310 Business Media Phones Polycom VVX 300 and 310 Business Media Phones User Guide TrademarksDisclaimer Limitation of Liability Contents Using Advanced Features Receiving Pages When You’re Not in an Active Call Getting Help End-User License Agreement for Polycom Software Page How to Use this Guide Who Should Read this Guide? Conventions Used in this Guide Terms and Writing Conventions About This Guide Information Elements Related Documents Typographic Conventions Setup and maintenance documents Getting Started Phone Keys and Hardware Phone Views To change viewsWeb Info Attaching Phone Hardware Troubleshooting Why Can’t I Access a Certain View? Home View Lines View Understanding Phone Icons and Status Indicators Calls ViewLight grey-Held call Navigating Your Phone Interface If you want to… Do this… Entering Data and Updating Fields Using the Dialpad Keys on the Phone Console Web Info How to Register Your Phone Registering the Phone Configuring Your Phone Using the Web Configuration Utility To access the Web Configuration Utility for your phoneWeb Info Using the Utility Using Basic Features How Your Phone Handles Calls Troubleshooting Why Doesn’t the Speakerphone Work? Answering Calls Answering Another Call Answering on a Shared Line To enable your phone to automatically answer calls Managing Multiple CallsAnswering Calls Automatically Placing Calls Calling from the Dialer Power Tip Choosing URLs or Numbers Mode from the Dialer To display the Dialer, do one of the followingTo call from the Dialer Placing Calls from Favorites, Recent Calls, and Directories Redialing NumbersTo call from the Recent Calls list To call from your Favorites list Using Headsets Ending CallsTo redial a number Enabling Headset Memory Mode To enable Headset Memory ModeWeb Info More Information About Headsets Responding to Incoming Calls During Calls Ignoring Incoming CallsRejecting Incoming Calls Forwarding Incoming Calls to Another Person Holding Calls Transferring CallsTo hold a call To resume a held call Setting Up and Handling Conference Calls Setting Up Conference CallsTo set up a conference call To perform a blind transfer Power Tip How to Quickly Set Up a Conference Holding and Resuming Conference CallsTo place a conference call on hold To resume a held conference call Ending Conference Calls Splitting Conference Calls into Two Held CallsManaging Conference Call Participants Power Tip Forwarding Calls on a Call-by-Call Basis Changing the Way Calls are AnsweredForwarding All Calls to Another Person To disable call forwarding To forward all calls to another person Using Do Not Disturb Rejecting Calls from a ContactDiverting Calls from a Contact to Another Person To divert incoming calls from a contact to another person Troubleshooting Why Doesn’t the DND Icon Display? Using Do Not Disturb with Multiple Lines To enable or disable Do Not Disturb for a particular lineListening to Voicemail To toggle Do Not Disturb on and off Viewing Recent Calls To listen to voicemail messagesTo view your Recent Calls list To manage a call record To customize the list Working with Your Contact Directory To remove all calls from the listTo view your Contact Directory To view contact information To search for a contactTo dial a contact To add a contact Polycom VVX 300 and 310 Business Media Phones User Guide To update a contact’s information Working with a Corporate DirectoryTo delete a contact To view the Corporate Directory Power Tip Saving Corporate Directory Search Results To search the Corporate DirectoryTo dial a Corporate Directory contact To add a contact to your local Contact Directory Controlling What is Heard Updating the Incoming Call RingtoneUpdating a Contact’s Ringtone To select a ringtone for a contact Changing the Speaker Volume Changing the Ringer VolumeChoosing Where You Hear Sound Effects Managing Favorites To see your Favorites Working with Shared Lines To make a contact a FavoriteTo quickly call a Favorite To reorder your Favorites Shared Line Icon and Status Status Indicator Page Using Advanced Features Using Buddy Lists Updating Your Status Setting Up and Managing a Buddy List To update your presence setting To update your Buddy list Power Tip Dialing BuddiesPower Tip How to Access Your Blocked and Watcher Lists Blocking Contacts from Viewing Your Status Timesaver How to Quickly Unblock a Contact Monitoring Buddies Integrating with Microsoft Lync Server Using the Browser Navigating the Main Browser Broadcasting Messages Using Push-to-Talk and Group Paging Entering Information in the Main Browser Push-to-Talk Mode Sending and Receiving PTT BroadcastsTo send a PTT broadcast Timesaver Automatically Sending a PTT Broadcast Receiving PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Adjusting the Volume of PTT Broadcasts Changing Where Broadcasts are PlayedUpdating the Default Channel Updating Channel Subscriptions Group Paging Mode Sending and Receiving PagesTo send a Timesaver Automatically Sending a Adjusting the Volume of Pages Receiving Pages Changing Where Pages are Played Updating the Default Paging GroupUpdating Paging Group Subscriptions Allowing Pages to Play During Active Calls Using the Calendar To allow or disallow pages to play during an active call Troubleshooting Why Doesn’t the Calendar Display Anymore? Opening and Closing the Calendar Troubleshooting Why Doesn’t the Calendar Display? Navigating Month ViewNavigating Day View Navigating Meeting View Working with Meeting Reminders Troubleshooting Why Don’t My Meeting Reminders Display? Joining Meetings from the CalendarTo join a meeting from a meeting reminder Using a Mouse and Keyboard with Your Phone Using Your Computer’s Mouse and Keyboard with Your PhoneStarting and Stopping Polycom Desktop Connector To join a meeting from Meeting view To quit Polycom Desktop Connector Press this on your To do this on your phone… Keyboard… Open Directories Logging into Phones Logging In and Out of a Phone Placing Calls from Phones that are in the Logged-Out State To log in to a phoneTo log out of a phone Changing Your Password To change your user passwordLocking the Phone About Your User Password Locking and Unlocking Your PhoneTo lock your phone Calling and Answering from a Locked Phone To unlock your phoneTo call an authorized number from a locked phone Timesaver a Quick Way to Lock Your Phone Accessing Features with Your Login Credentials To re-submit or enter your login credentialsTo answer a call on a locked phone Troubleshooting What Happens if I Can’t Access Features? Page To adjust the contrast on the phone display Changing the Language on Your PhoneChanging the Display Contrast To change the language To update the time and date display To enable or disable the time and date displayChanging the Time and Date Display To change the Backlight Timeout Changing the BacklightTo change the backlight intensity Using One of Your Own Pictures as the Background Picture Changing the Phone’s Background PictureChanging the Background Picture To change the background picture Setting Up a Screen Saver Displaying Screen SaversClick + adjacent to Add a new background image To set up a screen saver To disable the Screen Saver settingInterrupting and Disabling Screen Savers To view a detailed list of phone issues Investigating Phone WarningsRestarting the Phone Updating Phone Configuration Testing Phone HardwareTo update your phone’s configuration Audio Diagnostics Administrative Tasks Page Getting Help Polycom CommunityPage Service Agreements Polycom Limited Warranty and Limitation LiabilityGoverning Law Limitations of Liability Warranty Exclusive Exclusions Safety, Compliance, and Disposal Information Industry Canada IC CE and Vcci Mark CE Mark R & TTE Directive EU only Copyright, Safety, and Regulatory Notices Echo Cancellation Russian ComplianceNew Zealand Telepermit PTC General Warning Operating Ambient Temperatures AustraliaHearing Aid Compatibility HAC Waste Electrical and Electronic Equipment Weee Polycom VVX 300 and 310 Business Media Phones User Guide End-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA