Reception and copying problems | Sharp UX-B800SE guide

Problems and Solutions

Dialing is not possible.	•	Make sure the power cord is properly plugged into a
		power outlet.
	•	Make sure that the telephone line is properly
		connected to both the TEL. LINE jack and the wall
		jack (see page 11).
	•	Make sure that the machine is set to the correct
		dialing mode for your telephone line. See the
		procedure on page 45 and “DIAL MODE” on page 46.

The power is on, but no	•	Make sure that the receiving machine has paper.
transmission takes place.	•	If the receiving machine is in manual mode with no
	•	If the receiving machine is in manual mode with no
		attendant, reception will not be possible.
	•	Check the display for error messages.
	•	Pick up the handset and check for a dial tone. Dial the
		receiving machine manually and make sure that it is
		responding (you should hear a fax tone).

Nothing is printed at the	•	Make sure that the document for transmission is
receiving end.		placed face down in the feeder.

A distorted image is	•	Noise on the telephone line may cause distortion. Try
received at the other end.		sending the document again.
	•	Make a copy of the document on your machine. If the
		copy is also distorted, your machine may need
		service.

10. Trouble- shooting

Reception and copying problems

Problem	Solution

The machine doesn't	• Make sure that the reception mode is set to AUTO. If
receive documents	you subscribe to a distinctive ring service, make sure
automatically.	that the Distinctive Ring function is set to the correct
	ring pattern. If you do not subscribe to a distinctive
	ring service, make sure that Distinctive Ring is set to
	OFF SETTING. (See Distinctive Ring on page 39.)

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Sharp UX-B800SE operation manual Reception and copying problems, Receiving machine manually and make sure that it is

Contents

UX-B800SE About the Telephone Consumer Protection ACT Table of Contents Introduction Specifications Operating temperature Scanning ResolutionPower requirements Power consumption Important safety information COPY/HELP key Look at the Operation PanelNumber keys Use to dial numbers Letter keys Setup InstallationUnpacking Checklist Unpacking Checklist Legal size 100 sheets Loading PaperLoading Paper Maximum number of sheets Print cartridge yield Sharp UX-C80B replacement cartridge Connecting the Power CordConnecting the Power Cord Installing the Print Cartridge Make sure all Tape is removed Do not touch Installing the Print CartridgePress NEW if the cartridge you installed is new Remove only the tape from the new cartridge Press , then until Connecting the Phone LineConnecting the Phone Line Name and Fax Number Press to select A.M. or to select P.M Setting the Date and TimeSetting the Date and Time Press to exit Volume Adjustment Setting the Reception ModeSetting the Reception Mode Requirements Connecting the MachineConnecting the Machine Fax to E-mail Press , then to show If NOW Connecting / CheckIP address Checking your IP address and the connection If the machine is unable to Communicate Accessing the machine’s Web Mail SettingsMail Settings Initial setting Tiff Mail settingsSetting Description Or C key, or press Storing E-mail AddressesStoring E-mail Addresses Storing an e-mail address Display 1=EDIT, 2=CLEAR Fax to E-mail TransmissionFax to E-mail Transmission Editing and clearing stored e- mail addresses Press or until the name When finished, press File Format Press for TiffPress , press To search for a stored address, press Sending a message only Error messagesCan show images in the selected format Initializing the network settings Network SettingsNetwork Settings Loading the Document Sending FaxesTransmittable Documents Transmittable Documents Contrast settings Resolution and ContrastResolution and Contrast Resolution settings With Normal Dialing, you pick up Sending a Fax Normal Dialing Storing fax and phone numbers Display FAX # ModeSending a Fax Auto Dialing Sending a Fax Auto Dialing Another number, or press to exit Editing and clearing auto-dial numbersNumber, or press to exit Press or until Number appears and press Search Dialing Press or Using an auto-dial number to send a fax Automatic redialing, press Sending a fax by Direct Keypad DialingRedial Automatic redialing Sending a Fax From Memory Batch Page NumberingBatch Page Numbering Receiving Faxes Using Auto ModeUsing Auto Mode Using Manual Mode Putting a call on hold TEL/FAX ModeTEL/FAX Mode Reception to Memory If Memory Full appears Making CopiesSorting copies Enlarge/reduce Press or Broadcasting Special FunctionsBroadcasting Storing destinations in Group Keys Broadcasting using a Group KeyIf the memory becomes full Until Then Caller ID Requires ServiceTo delete a destination, press when it appears When you have finished entering Destinations, press Number Display messagesCaller ID list Deleting calls from the list Blocking voice calls Distinctive Ring Requires Service Duplex Scanning Blocking Unwanted FaxesBlocking Unwanted Faxes Receiving Faxes to E-mail Receiving Faxes to E-mail Press Press to select on To turn off Receive Fax to E-mail Activating and deactivating Receive Fax to E-mailPrinting forwarded faxes Printing a report Activating Secure Receive Setting a secure codeSecure Receive Secure Receive Clearing the secure code Deactivating Secure Receive Initial setting no Standard Option Settings and Print SettingsOption Settings Option Settings Initial setting OFF Setting Initial setting Error onlyInitial setting Tone Initial setting 15 seconds Initial setting no Initial setting YES Press YES to have the machine verify the presence of a Print SettingsPrint Settings Initial setting English Not satisfactory after aligning the print cartridge. See Initial setting LetterInitial setting OFF Press to print the list Printing Lists Headings in the Transaction Report Transaction ReportTransaction Report Cleaning the scanning glass and rollers MaintenanceCleaning the Machine Cleaning the Machine Improving Print Quality Cleaning the housingCleaning the print cartridge nozzles Improving Print Quality Wiping the print nozzles and contacts Wipe the part indicated below with a Cleaning the cartridge holderAbout the lithium battery Dirty print cartridge holder may cause Line error TroubleshootingProblems and Solutions Problems and Solutions Responding you should hear a fax tone Reception and copying problemsReceiving machine manually and make sure that it is Transmission or copying General problemsPrinting paper comes Ability Messages and Signals Messages and Signals Ink remains Persists, see Line error onPrint cartridge is installed correctly, and then close Paper jam may have occurred. Follow the procedure Server Error Audible signals Clearing jammed printing paper Clearing Paper JamsClearing Paper Jams Clearing a jammed document Part distribution centers Ordering PartsOrdering Parts FCC Regulatory Information A R P Material Safety Data Sheet 2/3 Material Safety Data Sheet 3/3 Quick Reference Guide Cómo enviar un fax por marcación normal Guía de referencia rápida Index Index Index Web page in machine Limited Warranty Sharp Plaza, Mahwah, New Jersey Sharp Corporation