Problems and Solutions
Dialing is not possible. | • | Make sure the power cord is properly plugged into a |
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| power outlet. |
| • | Make sure that the telephone line is properly |
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| connected to both the TEL. LINE jack and the wall |
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| jack (see page 11). |
| • | Make sure that the machine is set to the correct |
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| dialing mode for your telephone line. See the |
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| procedure on page 45 and “DIAL MODE” on page 46. |
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The power is on, but no | • | Make sure that the receiving machine has paper. |
transmission takes place. | • | If the receiving machine is in manual mode with no |
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| attendant, reception will not be possible. |
| • | Check the display for error messages. |
| • | Pick up the handset and check for a dial tone. Dial the |
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| receiving machine manually and make sure that it is |
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| responding (you should hear a fax tone). |
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Nothing is printed at the | • | Make sure that the document for transmission is |
receiving end. |
| placed face down in the feeder. |
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A distorted image is | • | Noise on the telephone line may cause distortion. Try |
received at the other end. |
| sending the document again. |
| • | Make a copy of the document on your machine. If the |
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| copy is also distorted, your machine may need |
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| service. |
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10. Trouble- shooting
Reception and copying problems
Problem | Solution |
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The machine doesn't | • Make sure that the reception mode is set to AUTO. If |
receive documents | you subscribe to a distinctive ring service, make sure |
automatically. | that the Distinctive Ring function is set to the correct |
| ring pattern. If you do not subscribe to a distinctive |
| ring service, make sure that Distinctive Ring is set to |
| OFF SETTING. (See Distinctive Ring on page 39.) |
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