Problems and Solutions
The printing paper comes | • | Make sure that the document is loaded properly in the |
out blank when you try to |
| feeder of the transmitting machine. Make a copy or |
receive a document. |
| print a report to confirm the printing ability of your |
|
| machine. |
|
|
|
Print quality is poor. | • | The print cartridge may need alignment or cleaning. |
|
| See page 53. |
|
|
|
The received document is | • | Ask the other party to send higher contrast |
faint. |
| documents. |
| • | The print cartridge may need replacement. Make a |
|
| copy or print a report to check your machine’s printing |
|
| ability. |
|
|
|
Received images are | • | Noise on the telephone line may cause distortion. |
distorted. |
| Have the other party try sending the document again. |
| • | Make a copy or print a report on your machine. If the |
|
| copy or report is also distorted, your machine may |
|
| need service. |
|
|
|
The quality of copies is | • | Any dirt or material on the scanning glass will cause |
poor and/or dark vertical |
| spots to appear on copies and transmitted faxes. |
lines appear. |
| Clean the scanning glass as explained on page 52. |
|
|
|
General problems
Problem |
| Solution |
|
|
|
Nothing appears in the | • | Make sure the power cord is properly plugged into a |
display. |
| power outlet. |
| • | Connect another electrical appliance to the outlet to |
|
| see if it has power. |
|
|
|
The machine does not | • | If a beep sound is not made when you press the keys, |
respond when you press |
| unplug the power cord and then plug it in again |
any of its keys. |
| several seconds later. |
|
|
|
Automatic document | • | Check the size and weight of the document (see |
feeding does not work for |
| Transmittable Documents on page 24). |
transmission or copying. |
|
|
|
|
|
58
