Headset1, 102 | Siemens 1190 specification

Miscellaneous Functions

Step by step

Headset1

It is an accessory that can be installed on terminals to replace the use of the handset and provide the user with more comfort and with hand-free operation.

Models with electronic hook control (such as Siemens Elipse 1.8 EHS and GN Netcom 9120) for answering calls using a headset must use a 16 optiPoint Acoustic Adapter, regardless of the optiPoint model used. opti- Point Advanced features include a built-in headset inter- face. However, an optiPoint Acoustic Adapter is re- quired for connecting the headset. When an optiPoint key is configured for using a headset (optional setting, the system behaves as if a headset is connected. Therefore, it is recommended that when you discon- nect the headset you change the key configuration ac- cordingly.

If you want to use a Siemens Elipse 1.8 EHS or GN Net- com 9120 set without the electronic hook control switch, you must use an optiPoint Acoustic Adapter for optiPoint Entry, Basic and Standard models. For the op- tiPoint Advanced, an optiPoint Acoustic Adapter is op- tional. The headset can be connected to the built-in in- terface on the telephone’s rear panel using a RJ45 connector. The Headset feature key must be pro- grammed to answer calls.

Headset models without an electronic hook key (e.g., Plantronics) can be connected directly to the handset’s interface on a optiPoint (Entry, Basic or Standard) tele- phone, as well as through an optiPoint Acoustic Adapter or the built-in interface (optiPoint Advanced only). How- ever, in order to be detected by the system, a Headset key must be programmed, regardless of the configura- tion used.

When an optiPoint key is configured for using a headset (optional setting, the system behaves as if a headset is connected. Therefore, when you disconnect the headset you must change the key configuration accordingly.

[1]For installing and configuring a headset follow the instructions pro-

vided in its accompanying manual. For a view of the optiPoint rear panel see ”Back panel: optiPoint 500” Æ page 11.

The MUTE option must be enabled/disabled on the same equip- ment.

If you have any questions, please contact your system’s Support Technician.

102

Image 102

Siemens 1190 user manual Headset1, 102

Contents

HiPath Introduction Introduction Important Notes TrademarksCare of the equipment Telephone Reference Information Introduction Features used during Call Functions used for Receiving Calls Miscellaneous Functions Feature Codes Index Telephone Reference Information Front panel optiPoint 500/basic/standard/economyTelephone Reference Information Front Panel optiPoint 500 advance optiPoint key module OptiPoint key module with additional keys programmable keys Back panel optiPoint PC USB How to use this manual Uor Display Message/Prompts Accessing a FeatureUsing the Service Menu Directly Using a programmable key Assistance with TroubleshootingSystem Support Technician Considerations Using the HiPath 1100 FeaturesUsing the HiPath 1100 Features Numbering Plan OptiPoint 500 Properties and Connection Options OptiPoint Economy Basic Standard Advance System signaling tones Tone Meaning Making Calls Using the HandsetFunctions used for making calls Considerations Using the Speakerphone With the HeadsetWith the Handset on the Hook When a group is busy Using Automatic Seizure An Active External LineUsing a Group of External Lines1 Internal call Switching to Speakerphone Switching to HandsetSwitching to a Headset Activation SpeakerEnding a Call Deactivation System Speed Dialing1 Seizure of a Specific LineSpeed Dialing Individual Speed Dialing Using Speed Dialing Programming Individual Speed Dialing Optional 1x ABC2 2x ABC2 3x ABC2 4x ABC2 1x DEF3 OptionalEntering Letters SAVE? PREVIOUS? View Station NO.? View NAME? DELETE? EXIT? Phonebook Search Delete CHAR? Caller Lists1 Looking Up a Caller List End consultation Calling a Number from a Caller List1Delete the record from the caller list When a line becomes available External Line ReservationWait 7 seconds For Internet Access Recall1Enter reservation/remove reservation of a line Recall due to No Answer/Busy Answering a Recall Override1 Recall Verification/DeactivationDelete selected record Urgent Call/Recall when Busy2 Silent Monitoring1 Hotline1 Warmline2 Calling an Attendant Console AC1 Direct Communication CallAnswer the call Speakerphone Auto-Answering Mode1 LCR2 ACS1 Speaker Timer for Outgoing External Calls1 DISA2 Step by step Using a Temporary MSN to make a call Slot Consultation1 Features used during CallFeatures used during Call To return to the first call Transfer1 External-to-External over an external analog line2 Return to Held CALL? Toggle Conference1 Recovering a parked call Parking1 Suffix Dialing1 Flash on External Analog Line Recovering a Call on Hold Cost Code1 Functions used for Receiving Calls Using the HandsetUsing the Speakerphone Answering Calls Answering a Call on Hold With a Headset To switch between calls Æ PickupGroup1 Individual Call Forwarding1 InternalExternal2 When there is no answer1 For Fax/DID1 Conditional1 Internal/External When there is no answerDeactivating Call Forwarding Conditional Do Not Disturb1 Voice Mail1 Internal Server External Server Message Waiting Indicator MWI1MWI for System Telephones2 Programming a Key as a MWI for the Internal Server Programming a Key as a MWI for the External Server1 Accessing your Mailbox Activating the Reception of an Internal MWI1 Voice Mail Forwarding Leaving a message Entry Voice Mail EVM Configuring a Personal Mailbox Personal Mailbox Activation Checking your Personal Voice Mailbox From a different internal extension Second Attendant1 Or +From an external telephone Hunt Groups HG2 Groups1Call Groups CG Calling a Call Group CG Hunt Group HG and Call Group CG Login and Logout1 Group Login/LogoutEvent that the extension belongs to more than one Group Join GROUP? UCD Group Login/Logout2 UCD Subscriber Groups1Calling a UCD Group 1 or UCD Agent in Service/Out of Service Agent In Service/Out of ServiceAvailable/Unavailable Agent Collect Call Barring Overflow extension1 Electronic Lock1 Changing the Password for the Elec- tronic LockMiscellaneous Functions Miscellaneous Functions Music on Hold Language/Country Settings Busy Signal when extension is busy Country Code Relay1 If a Fax/DID facility was configured Relay Status Check Acknowledging/deactivating a Gener- al Alarm Alarm clockDeactivating a General Alarm Scheduling Time Reminders For Type 4 timed reminder only Deleting/Checking a Scheduled Time Re- minder Scheduled Time Reminder Call COS Class of Service Changeover1 Data Protection2 Call Waiting Signaling Tone Deactivating a Feature To activate Room Monitor1Room Monitor From an Extension Night Service1 Step by step Door Opener1 Activating System Programming Remote Configuration1 Using a MF TelephoneIf there is a did installed Using the HiPath 1100 Manager application1 Required Fax Received Associated Group1 Redial Call Charge Consultation1 For the current callFor all calls that were made and have a remaining balance Procedure for programming the keys Programming the Keys1 Features for Programmable Keys Feature/Function Step by step Programming the Procedure Key Printing Key Labels End key100 Feature Function Deleting Key Assignment101 Headset1 102 For ending a call For making a callFor answering a call 103 System Telephone with a display Storing a phone number in a program- mable key104 System Telephone without a display Date and Time Settings 105 Special functions for Isdn lines Special functions for Isdn linesCall Forwarding on a Digital Line 106 Deactivation of Call Forwarding 107 Anonymous Caller ID Call Trace1 Restriction for sending MSN108 Using Features provided by Carrier over an Isdn Network 109 Troubleshooting Practical GuideCare of the Telephone Possible action System Error MessagesResponding to system error messages Possible cause Possible cause Display Messages 112 Index Index113 Functions used during calls 114 Changing the password for 115 116 Terminals, Adapters and Accessories Feature Codes Feature CodesSymbols Symbols Explanation Features System Telephone Features119 Hotline 120 Functions used during Calls Functions Used When Receiving Calls Call Forwarding on an analog line Extension Consultation from an exter Feature Codes Consultation from anotherDeactivating Features Call Nal extension Alarm Clock Alarm Clock124 UCD Subscriber Group Functions Satellite Pabx125 Carrier on Isdn Lines 126