ACS1 | Siemens 1190 guide

Functions used for making calls

Step by step

(Alert)

You can configure the HiPath 1100 to send a warning tone in the event that no external line is available for LCR (see Programming Manual - Main Configurations - Warning Tone when LCR is not available). This will alert the user to the fact that the call is being completed by a standard Carrier and that rates may be higher than usual.

To warn the user that a different carrier is completing the call, the system telephone display will display "EX- PENSIVE CONNECTION" and a warning tone will be heard.

ACS1

With ACS (Alternative Carrier Selection) the system can be set to use a specific carrier regardless of user’s se- lection. This feature allows you to choose the carrier that offers the best rates at the specified calling time or to select a default carrier for all calls, assuming conver- sion rules are properly defined.

The first digits of the number dialed by the user are an- alyzed by the system. If the system determines that they belong to Conversion rules, it replaces them with the rule’s preset numbers. The route/destination to be used can also be preset. There is no field available to specify a carrier. The carrier code must be included in the conversion rule.

Different conversion rules can be applied to the same number, depending on the time of day and day of the week. It is possible to define a maximum of 100 conver- sion rules.

Example: Number dialed: 262 XXXX Conversion Rules:

Index	Dialed	Alter-	Alter-	Overflow
	Number	nate	nate	Destina-
		Number	Destina-	tion
			tion
01	267	342	0	801

[1]ACS does not affect Emergency Numbers when the user dials di- rectly.

A dialing rule may change if it is configured for using the Overflow option.

Conversion rules must be configured using the HiPath 1100 Man- ager.

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Siemens 1190 user manual ACS1

Contents

HiPath Introduction Introduction Important Notes TrademarksCare of the equipment Introduction Telephone Reference Information Call Features used during Functions used for Receiving Calls Miscellaneous Functions Index Feature Codes Telephone Reference Information Front panel optiPoint 500/basic/standard/economyTelephone Reference Information OptiPoint key module with additional keys programmable keys Front Panel optiPoint 500 advance optiPoint key module PC USB Back panel optiPoint Uor How to use this manual Directly Accessing a FeatureUsing the Service Menu Display Message/Prompts Using a programmable key Assistance with TroubleshootingSystem Support Technician Numbering Plan Using the HiPath 1100 FeaturesUsing the HiPath 1100 Features Considerations OptiPoint Economy Basic Standard Advance OptiPoint 500 Properties and Connection Options Tone Meaning System signaling tones Considerations Using the HandsetFunctions used for making calls Making Calls Using the Speakerphone With the HeadsetWith the Handset on the Hook Internal call Using Automatic Seizure An Active External LineUsing a Group of External Lines1 When a group is busy Switching to Speakerphone Switching to HandsetSwitching to a Headset Deactivation SpeakerEnding a Call Activation Individual Speed Dialing Seizure of a Specific LineSpeed Dialing System Speed Dialing1 Programming Individual Speed Dialing Using Speed Dialing Optional 1x ABC2 2x ABC2 3x ABC2 4x ABC2 1x DEF3 OptionalEntering Letters SAVE? PREVIOUS? View Station NO.? View NAME? DELETE? EXIT? Phonebook Search Delete CHAR? Looking Up a Caller List Caller Lists1 End consultation Calling a Number from a Caller List1Delete the record from the caller list When a line becomes available External Line ReservationWait 7 seconds For Internet Access Recall1Enter reservation/remove reservation of a line Answering a Recall Recall due to No Answer/Busy Override1 Recall Verification/DeactivationDelete selected record Silent Monitoring1 Urgent Call/Recall when Busy2 Warmline2 Hotline1 Calling an Attendant Console AC1 Direct Communication CallAnswer the call LCR2 Speakerphone Auto-Answering Mode1 ACS1 Speaker DISA2 Timer for Outgoing External Calls1 Step by step Slot Using a Temporary MSN to make a call To return to the first call Features used during CallFeatures used during Call Consultation1 External-to-External over an external analog line2 Transfer1 Return to Held CALL? Conference1 Toggle Parking1 Recovering a parked call Flash on External Analog Line Suffix Dialing1 Cost Code1 Recovering a Call on Hold Answering Calls Using the HandsetUsing the Speakerphone Functions used for Receiving Calls With a Headset Answering a Call on Hold To switch between calls Æ PickupGroup1 Individual Call Forwarding1 InternalExternal2 When there is no answer1 For Fax/DID1 Conditional1 Conditional When there is no answerDeactivating Call Forwarding Internal/External Do Not Disturb1 Internal Server Voice Mail1 Programming a Key as a MWI for the Internal Server Message Waiting Indicator MWI1MWI for System Telephones2 External Server Programming a Key as a MWI for the External Server1 Activating the Reception of an Internal MWI1 Accessing your Mailbox Leaving a message Voice Mail Forwarding Entry Voice Mail EVM Personal Mailbox Activation Configuring a Personal Mailbox From a different internal extension Checking your Personal Voice Mailbox Second Attendant1 Or +From an external telephone Calling a Call Group CG Groups1Call Groups CG Hunt Groups HG2 Hunt Group HG and Call Group CG Login and Logout1 Group Login/LogoutEvent that the extension belongs to more than one Group Join GROUP? UCD Group Login/Logout2 UCD Subscriber Groups1Calling a UCD Group 1 or UCD Agent in Service/Out of Service Agent In Service/Out of ServiceAvailable/Unavailable Agent Overflow extension1 Collect Call Barring Miscellaneous Functions Changing the Password for the Elec- tronic LockMiscellaneous Functions Electronic Lock1 Music on Hold Busy Signal when extension is busy Language/Country Settings Country Code Relay1 Relay Status Check If a Fax/DID facility was configured Acknowledging/deactivating a Gener- al Alarm Alarm clockDeactivating a General Alarm For Type 4 timed reminder only Scheduling Time Reminders Scheduled Time Reminder Call Deleting/Checking a Scheduled Time Re- minder Data Protection2 COS Class of Service Changeover1 Deactivating a Feature Call Waiting Signaling Tone From an Extension Room Monitor1Room Monitor To activate Night Service1 Step by step Activating System Programming Door Opener1 Remote Configuration1 Using a MF TelephoneIf there is a did installed Fax Received Using the HiPath 1100 Manager application1 Required Redial Associated Group1 Call Charge Consultation1 For the current callFor all calls that were made and have a remaining balance Programming the Keys1 Procedure for programming the keys Feature/Function Features for Programmable Keys Step by step Programming the Procedure Key Printing Key Labels End key100 Feature Function Deleting Key Assignment101 102 Headset1 103 For making a callFor answering a call For ending a call System Telephone without a display Storing a phone number in a program- mable key104 System Telephone with a display 105 Date and Time Settings 106 Special functions for Isdn linesCall Forwarding on a Digital Line Special functions for Isdn lines 107 Deactivation of Call Forwarding Anonymous Caller ID Call Trace1 Restriction for sending MSN108 109 Using Features provided by Carrier over an Isdn Network Troubleshooting Practical GuideCare of the Telephone Possible cause System Error MessagesResponding to system error messages Possible cause Possible action 112 Display Messages Index Index113 114 Functions used during calls 115 Changing the password for 116 Terminals, Adapters and Accessories Symbols Explanation Feature CodesSymbols Feature Codes Features System Telephone Features119 120 Hotline Functions used during Calls Call Forwarding on an analog line Functions Used When Receiving Calls Nal extension Feature Codes Consultation from anotherDeactivating Features Call Extension Consultation from an exter Alarm Clock Alarm Clock124 UCD Subscriber Group Functions Satellite Pabx125 126 Carrier on Isdn Lines