Features used during Call

Step by step

 

>TRANSFER ?

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Optional (

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TRANSFER ?

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or

 

or

Speaker

 

Transfer1

The Transfer feature allows an extension to transfer a call (incoming or outgoing) to another extension or to an external number.

Required: A call is in progress. Select and press to confirm.

Enter the extension or external number.

Let the caller know that there is a second call. Press to confirm.

Replace the handset.

Press this key. The LED turns off.

External-to-External over an external analog line2

When there is an external call in progress, an extension can make a consultation to another external number and transfer the call, as described above.

Once the call is transferred and answered at the desti- nation, a disconnect timer is activated (default is 5 min- utes). A 20-second warning tone is sent to both parties before the call is disconnected. In order to continue the call without disconnecting, the destination number must enter a code (MF, default "00") to restart the time- out., The call disconnect timeout and the Code to reset it are configurable. Please ask your System Support Technician for more information.

[1]If a transfer’s destination extension does not answer, the call is re- turned to the calling extension.

An External-to-External transfer can only be made when at least one of the calls is an outgoing call.

A call cannot be transferred to an Entrance Telephone, neither can an Entrance Telephone transfer a call.

A call can only be transferred to a busy extension if "Transfer when Extension is Busy" feature is enabled (see Programming Manual - Programming an Extension - Transfer when Extension is Busy). In addition, this can only be carried out within the limitations specific for "Urgent Call/Callback when Busy".

[2]A call is terminated under three conditions:

Disconnect timeout after and external-to-external transfer (Code 183)

When a busy signal is detected

Type of Answering Signal (Code 158) detected.

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Siemens 1190 user manual Transfer1, External-to-External over an external analog line2