Second Attendant1, Or +, From an external telephone | Siemens 1190

Functions used for Receiving Calls

Step by step

or + *

From an external telephone

Connect to your HiPath 1100.

Enter the MSN designated to your EVM by the system’s Support Technician (check with the Support Technician).

If Call Forwarding to Entry Voice Mail is activated:

Enter your external number (MSN) and press the Star

(*) key during the message playback.

Enter your personal mailbox password (default = 1234).

Enter your mailbox number (the same as your internal extension number).

Wait for the Voice Mail to answer the call.

Proceed with what you want to do by following the in- structions given by the Voice Mail Server.

If your HiPath 1100 is configured for "... Using Au- tomatic Seizure of an Active External Line" (con- sult your system’s Support Technician) press the Flash key before selecting your mailbox.

With Pulse Dialing phones you must use Suffix Dialing (MF) Æ page 49.

Second Attendant1

When a Second Attendant is configured, it receives calls forwarded by the First Attendant (an extension or group) to the Second Attendant (an extension or group). This occurs when the First Attendant is not available or does not answer the call within a specified period of time.

[1]A Second Attendant may also consist of a Fax/DID

Refer to the Programming Manual: Programming an Extension - Second Attendant for MSN, and Programming an External Line - Timeout for a Second Attendant to Answer a Call on an External Analog Line.

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Siemens 1190 user manual Second Attendant1, Or +, From an external telephone

Contents

HiPath Introduction Introduction Important Notes TrademarksCare of the equipment Introduction Telephone Reference Information Call Features used during Functions used for Receiving Calls Miscellaneous Functions Index Feature Codes Telephone Reference Information Front panel optiPoint 500/basic/standard/economyTelephone Reference Information OptiPoint key module with additional keys programmable keys Front Panel optiPoint 500 advance optiPoint key module PC USB Back panel optiPoint Uor How to use this manual Using the Service Menu Accessing a FeatureDisplay Message/Prompts Directly Using a programmable key Assistance with TroubleshootingSystem Support Technician Using the HiPath 1100 Features Using the HiPath 1100 FeaturesConsiderations Numbering Plan OptiPoint Economy Basic Standard Advance OptiPoint 500 Properties and Connection Options Tone Meaning System signaling tones Functions used for making calls Using the HandsetMaking Calls Considerations Using the Speakerphone With the HeadsetWith the Handset on the Hook Using a Group of External Lines1 Using Automatic Seizure An Active External LineWhen a group is busy Internal call Switching to Speakerphone Switching to HandsetSwitching to a Headset Ending a Call SpeakerActivation Deactivation Speed Dialing Seizure of a Specific LineSystem Speed Dialing1 Individual Speed Dialing Programming Individual Speed Dialing Using Speed Dialing Optional 1x ABC2 2x ABC2 3x ABC2 4x ABC2 1x DEF3 OptionalEntering Letters SAVE? PREVIOUS? View Station NO.? View NAME? DELETE? EXIT? Phonebook Search Delete CHAR? Looking Up a Caller List Caller Lists1 End consultation Calling a Number from a Caller List1Delete the record from the caller list When a line becomes available External Line ReservationWait 7 seconds For Internet Access Recall1Enter reservation/remove reservation of a line Answering a Recall Recall due to No Answer/Busy Override1 Recall Verification/DeactivationDelete selected record Silent Monitoring1 Urgent Call/Recall when Busy2 Warmline2 Hotline1 Calling an Attendant Console AC1 Direct Communication CallAnswer the call LCR2 Speakerphone Auto-Answering Mode1 ACS1 Speaker DISA2 Timer for Outgoing External Calls1 Step by step Slot Using a Temporary MSN to make a call Features used during Call Features used during CallConsultation1 To return to the first call External-to-External over an external analog line2 Transfer1 Return to Held CALL? Conference1 Toggle Parking1 Recovering a parked call Flash on External Analog Line Suffix Dialing1 Cost Code1 Recovering a Call on Hold Using the Speakerphone Using the HandsetFunctions used for Receiving Calls Answering Calls With a Headset Answering a Call on Hold To switch between calls Æ PickupGroup1 Individual Call Forwarding1 InternalExternal2 When there is no answer1 For Fax/DID1 Conditional1 Deactivating Call Forwarding When there is no answerInternal/External Conditional Do Not Disturb1 Internal Server Voice Mail1 MWI for System Telephones2 Message Waiting Indicator MWI1External Server Programming a Key as a MWI for the Internal Server Programming a Key as a MWI for the External Server1 Activating the Reception of an Internal MWI1 Accessing your Mailbox Leaving a message Voice Mail Forwarding Entry Voice Mail EVM Personal Mailbox Activation Configuring a Personal Mailbox From a different internal extension Checking your Personal Voice Mailbox Second Attendant1 Or +From an external telephone Call Groups CG Groups1Hunt Groups HG2 Calling a Call Group CG Hunt Group HG and Call Group CG Login and Logout1 Group Login/LogoutEvent that the extension belongs to more than one Group Join GROUP? UCD Group Login/Logout2 UCD Subscriber Groups1Calling a UCD Group 1 or UCD Agent in Service/Out of Service Agent In Service/Out of ServiceAvailable/Unavailable Agent Overflow extension1 Collect Call Barring Miscellaneous Functions Changing the Password for the Elec- tronic LockElectronic Lock1 Miscellaneous Functions Music on Hold Busy Signal when extension is busy Language/Country Settings Country Code Relay1 Relay Status Check If a Fax/DID facility was configured Acknowledging/deactivating a Gener- al Alarm Alarm clockDeactivating a General Alarm For Type 4 timed reminder only Scheduling Time Reminders Scheduled Time Reminder Call Deleting/Checking a Scheduled Time Re- minder Data Protection2 COS Class of Service Changeover1 Deactivating a Feature Call Waiting Signaling Tone Room Monitor Room Monitor1To activate From an Extension Night Service1 Step by step Activating System Programming Door Opener1 Remote Configuration1 Using a MF TelephoneIf there is a did installed Fax Received Using the HiPath 1100 Manager application1 Required Redial Associated Group1 Call Charge Consultation1 For the current callFor all calls that were made and have a remaining balance Programming the Keys1 Procedure for programming the keys Feature/Function Features for Programmable Keys Step by step Programming the Procedure Key Printing Key Labels End key100 Feature Function Deleting Key Assignment101 102 Headset1 For answering a call For making a callFor ending a call 103 104 Storing a phone number in a program- mable keySystem Telephone with a display System Telephone without a display 105 Date and Time Settings Call Forwarding on a Digital Line Special functions for Isdn linesSpecial functions for Isdn lines 106 107 Deactivation of Call Forwarding Anonymous Caller ID Call Trace1 Restriction for sending MSN108 109 Using Features provided by Carrier over an Isdn Network Troubleshooting Practical GuideCare of the Telephone Responding to system error messages Possible cause System Error MessagesPossible action Possible cause 112 Display Messages Index Index113 114 Functions used during calls 115 Changing the password for 116 Terminals, Adapters and Accessories Symbols Feature CodesFeature Codes Symbols Explanation Features System Telephone Features119 120 Hotline Functions used during Calls Call Forwarding on an analog line Functions Used When Receiving Calls Deactivating Features Call Feature Codes Consultation from anotherExtension Consultation from an exter Nal extension Alarm Clock Alarm Clock124 UCD Subscriber Group Functions Satellite Pabx125 126 Carrier on Isdn Lines