Step by step
Functions used for Receiving Calls
62
External Server
A Voice Mail Server outsourced to a local carrier works
for specified extensions grouped as a "External MWI
Group" during the configuration of the system. When
there is a message in the mailbox, the extensions that
belong to this group receive a MWI (Message Waiting
Indicator) from the external Voice Mail Server.
Message Waiting Indicator (MWI)1
The Message Waiting Indicator (MWI) is used in the Hi-
Path 1100 to help manage voice mail. With this feature
when a mailbox (internal or external) receives a new
message, a signal or tone indicates that there is a mes-
sage waiting.
This indication is provided in the following manner:
By means of a key programmed as a MWI, in the
case of System Telephones.
By means of an icon shown on the display, in the
case of System Telephones or standard telephones
with Caller ID (CLIP-FSK);
The signal indication is activated when the first mes-
sage is received in the mailbox. The indication is deacti-
vated automatically by the Voice Mail Server.
MWI for System Telephones2
When there is a message in the user’s mailbox, the key
configured will blink as an indication.
Programming a Key as a MWI for the Internal Server
A programmable telephone key is assigned as an indi-
cator for a new message in the mailbox by using an in-
ternal Voice Mail Server.
Press this key.
>:Select and press to confirm.
[1] When using an internal Voice Mail Server, extensions must be pro-
grammed in the Subscriber Group to which Voice Mail was as-
signed (see Programming an Extension - UCD Subscriber Group in
the Programming Manual).
When using an external Voice Mail Server (contracted with a local
carrier), the extensions assigned to voice mail must be pro-
grammed and the service must be enabled in the external MWI
Group (see Programming an Extension - External MWI Group in the
Programming Manual).
[2] For System Telephones without a display the signaling must be
programmed using the HiPath 1100 Manager application.
Service Menu
*91= PROG. FEATURE KEY?
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