Preview, Different states of line key lamps | Siemens OptiPoint 410

Making multiline calls

Step by Step

Line

Line

Line

Line

Line

Preview

Line

Preview

or

or

or

or

The different states of line key lamps

The lamp is not lit – the line is free and can be used.

The lamp is lit – line is busy.

The lamp is flashing – a call is on the line: answer the call.

The lamp is flashing faster – a call is on hold.

The lamp is flashing fastest – a call ist forwarded.

Preview

You are speaking on one line. A call is incomming on an- other line key. You can use the call preview function to find out who is calling on this line. The information is shown in the display. You can also find out which caller is waiting on a line key that you have previously put on hold or exclusive hold. In addition, you can see informa- tion about the caller on the active line you are currently using.

The preview key must be configured by the service per- sonnel.

Precondition: You have accepted a call on a line key. The lamp on another line key is flashing fast.

Activating the preview function

Press the key. The lamp lights up.

Press the desired line key.

Information is displayed about the caller or the waiting or parked user.

Deactivating the preview function

Press the key. The lamp goes out.

The menu line returns to the original state.

76

Image 76

Siemens OptiPoint 410 operating instructions Preview, Different states of line key lamps, Activating the preview function

Contents

HiPath OptiPoint 410 economy optiPoint 410 standard Important Notes About these Operating InstructionsLabels Making Calls Basic Functions Basic Usage Instructions Making Calls Convenience Functions Using Other Functions Making project calls Making multiline calls Making calls in an executive/secretary team Advice for users Checking the telephone Basic Usage Instructions OptiPoint 410 economy/standard control panel How to use this user guide Display How to activate functions Via the Service MenuUsing a function key Directly Which functions can be used? Basic and enhanced functionsAdditional multiline and group functions Additional executive/secretary functions not used in US How to make best use of your telephone Optional main menu Making Calls Basic Functions Answering callsAnswering a call with the handset Answering a call via the speaker key speakerphone Switching to speakerphone Switching to the handsetOpen listening Making Calls Ending the call Saved number redialDialing with the handset on-hook Called party answers. The call is on your speaker Making a second call consultation Last number redialAlternating between two calls toggling Extending the call with prior announcement Transferring a callExtending the call without prior announcement Using call forwarding Call Forwarding Programming/changing a forwarding destination Station fixed forwardingActivating/deactivating station fixed forwarding Activating and deactivating with call forwarding key Deactivating station fixed forwarding in the idle menuDeleting the destination for station fixed forwarding Station variable forwarding Selection of a station variable forwarding type Programming/changing the forwarding destination Deleting a forwarding destination Deactivating station variable forwarding Activating station variable forwardingChecking forwarding Using the callback function Storing a callback requestAnswering a callback request Deactivating station variable forwarding in the idle menu Rejecting a callback request Canceling an entry that is displayedEnding Saving Repertory Dialing Numbers on a Key Store/process on destination dial number Storing a number for redialing Quit function without changeStoring a caller’s number or a number that has been dialed Storing any number Dialing with repertory keys Telephone settings Adjusting the ringer volumeAdjusting the ringer pitch Setting the volume of the alerting tone Adjusting the angle of the display Adjusting the display contrast Selecting the language for user prompts displays Selecting a language Group call and pickup Making Calls Convenience FunctionsPicking up a specific call Incoming call on loudspeaker speaker call 2-way Taking a call in a hunt groupHaving the number of the called station displayed Using a call list missed calls Dialing/Making CallsActivating/deactivating stop voice calling Viewing the call log Speed-dial Dialing a number from the call logDeleting an entry from the call log Dialing with individual speed dialing numbers Using the mailbox Dialing with system speed dialing numbersRetrieval from mailbox Answering a callback request Direct call to a colleague via loudspeaker voice calling Using the mailbox function optionalTerminating mailbox retrieval Using the call waiting function During a CallActivating/deactivating call waiting Answering the waiting call Using the switchover button Waiting callToggling Consultation Re-indication Group park and retrieval of callParking the call Retrieving the call Station controlled conference Setting up a conference Setting up a conference from a consultation callSetting up a conference from a waiting call Starting a conference from a single call Calling and adding another user Expanding the conferenceExpanding the conference from a consultation call Accepting a waiting call and adding it to the confer- ence Transferring the conference Disconnecting the last member added During the conferenceViewing member information Putting the conference on hold Entering commands with tone dialing Dtmf suffix dialing System-wide parking Parking a call automatically and taking it at a later dateParking Taking a parked call Parking via the keypad Parking a call manually and then taking it at a later dateParking via a repertory key Taking a parked call Via the keypadVia the repertory key Via system parking only for telephones with no display Automatic parking Parking is not possibleManual parking Camping on a colleague’s call If You Cannot Reach a DestinationOverriding a colleague’s call intrude Using HiPath 4000 as an intercommunication system System-wide voice calling Voice calling to a variable destination Voice calling in a group Voice calling to a fixed destination Voice calling to a fixed destination using repertory key Two-way voice calling to a variable destination Announcement to all members of a line group Using call forwarding System call forwarding Call forwarding via code numbers Call-forwarding via call-forwarding key Programming and activating call-forwardingActivating fixed call-forwarding Deactivate call-forwarding Switching fixed call forwarding on again Switching off fixed call forwardingClearing fixed call forwarding Delayed call-forwarding Forwarding calls for a different terminal Completed? Save? Checking/deactivating call forwarding for another telephone To check Checking/deactivating call forwarding for fax, PC or busy Changing call forwarding for another terminal Saving individual speed dialing numbers Saving Functions AppointmentsSaving a function on a key Appointments Function Creating timed reminders Cancelling a saved reminder Timed reminders Setting up a project call Making project calls Call duration display cost display Private Sphere/Security Activating/deactivating do not disturb Suppressing your number on called party’s display Malicious call holding Preventing unauthorized dialing Locking your telephoneEnabling the telephone again Using a different telephone in the same way as your own Using Other FunctionsIdentifying yourself with PIN and dialing Deactivating identification at the other telephone Entering the PIN for your own HiPath 4000 systemDialing after successful identification Call forwarding follow me after successful identification Making multiline calls Using line keysPrimary line Preview Different states of line key lampsActivating the preview function Deactivating the preview function Taking calls in the order offered Taking calls on line keysTaking calls with priority Via the program/service key With the Ringer Cutoff key configuredActivating/deactivating ringer Dialing with automatic line seizure Dialing with line keysDialing with selectable line seizure Identifying the line used With the Show Used Line key configuredAlternating between different lines With automatic privacy configured With the privacy key configuredEnding a call on a line key Allow bridging Preventing bridging Terminating a connection on a line key Holding a call on a line key exclusively and retrieving it Holding a call on a line key and retrieving itPlacing on hold Forwarding calls for lines Picking up a held callWith the call forwarding key Feature settings? Call forwarding? Activate? Cancelling the station fixed call forwarding destination Deactivating call forwarding for a line Lamp statuses of direct station selection DSS keys Making a call to the executive/secretaryLamp is not lit the secretary is not making a call Lamp is lit the secretary is making a call Taking a call for the executive during a call in progress Taking a call for the executive in the secretary’s officeTerminating the call returning to the first call Forwarding calls directly to the executive Extending a call to the executiveTaking a call on the executive’s telephone Parking a call at the first telephone Retrieving a call at the second telephone Activating/deactivating call waiting for executive To activate deputy Using the call signal functionTo deactivate deputy Calling a station directly Taking a call for a direct station selection DSS userLamp is not lit the user is not making a call Lamp is lit the user is making a call Precondition a hunt group has been configured in the team Checking the telephone Checking its functionality Checking the assignment of functions to keys Labeling, documentation and accessories Labeling Key Fields not used in US Documentation Attaching a Station Number Label not valid for US Troubleshooting Advice for usersCare of the telephone Possible cause Dealing with error messages on the displayPossible response Who to contact if a problem occurs Index Call 103 Page Important functions at a glance Making a call Switching telephone off/on again to make a call Checking call list Maximum Service Menu functions available Handsfree conversing Ref. No. A31003-H8400-B412-1-7619