Siemens OptiPoint 410 Call Forwarding

Step by Step

Making Calls – Basic Functions

18

Call Forwarding

Using call forwarding

You can program two types of call forwarding:

• Station fixed forwarding1

, and

• station variable forwarding

With station fixed forwarding you can program a for-

warding destination that will remain valid until you

change or delete it. This forwarding function can be

switched on and off.

With station variable forwarding you can choose be-

tween 6 different types of forwarding:

• Station variable unconditional/all forwarding

– forwarding for internal calls only

– forwarding for external calls only

– forwarding for both internal and external calls

• Forwarding for busy (int/ext)

• Forwarding after no answer (int/ext)

• Forwarding for busy and ring no answer

Call forwarding is activated when a forwarding destina-

tion is programmed. When the station variable forward-

ing function is switched off, the forwarding destination

is automatically deleted

When forwarding is activated you can see the following

display in the idle menu:

See Æpage 58 to find out how to activate/de-activate

call forwarding via codes or an installed forwarding key.

1. Station fixed forwarding is optional

Forwarding type Display message

Station fixed forwarding

Station variable

forwarding

Forwarding to e.g. 222 Eric

Brown (own number)

Forwarding for internal/

external calls only

Forwarding for internal/

external On

Forwarding for busy Forwarding on busy On

Forwarding after time Forwarding on timeout On

Forwarding for busy and

ring no answer

Forwarding on busy or

timeout On

Station fixed forwarding Fixed forwarding On

Contents

Main About these Operating Instructions Important Notes Labels Basic Usage Instructions . . . . . . . . . . . . . . . . . . . . . . 8 Making Calls Basic Functions . . . . . . . . . . . . . . . 13 Making Calls Convenience Functions . . . . . . . . 32 Saving Functions and Appointments . . . . . . . . . . . 65 Making project calls . . . . . . . . . . . . . . . . . . . . . . . . . 68 Private Sphere/Security . . . . . . . . . . . . . . . . . . . . . 70 Using Other Functions . . . . . . . . . . . . . . . . . . . . . . . 73 Making multiline calls . . . . . . . . . . . . . . . . . . . . . . . 75 Page Basic Usage Instructions 8 Basic Usage Instructions * keyset configuration page 75 with line keys. The optiPoint 410 economy/standard control panel How to use this user guide u or vPress the setting keys on the telephone. Display How to activate functions ... directly > ... via the Service Menu > Which functions can be used? Basic and enhanced functions Additional multiline and group functions Additional executive/secretary functions (not used in US) Optional main menu How to make best use of your Making Calls Basic Functions Answering calls Answering a call with the handset Answering a call via the speaker key (speakerphone) u or vIncrease or decrease the volume. Keep pressing the Switching to speakerphone Switching to the handset n Open listening Making Calls Ending the call Saved number redial Last number redial Making a second call (consultation) Alternating between two calls (toggling) Transferring a call Call Forwarding Using call forwarding Station fixed forwarding > Station variable forwarding : Page Page > Using the callback function Storing a callback request > Answering a callback request n Rejecting a callback request Checking/cancelling saved callback requests Saving Repertory Dialing Numbers on a Key Store/process on destination dial number p Storing a number for redialing Dialing with repertory keys Telephone settings Adjusting the ringer volume Adjusting the ringer pitch Setting the volume of the alerting tone Adapting the speakerphone function to the acoustics of your room Adjusting the angle of the display Adjusting the display contrast Selecting the language for user prompts (displays) Making Calls Convenience Functions Answering Calls Group call and pickup n Picking up a specific call Taking a call in a hunt group Incoming call on loudspeaker (speaker call 2-way) Dialing/Making Calls Using a call list (missed calls) Speed-dial g d.m Using the mailbox Direct call to a colleague via loudspeaker (voice calling) n During a Call Using the call waiting function Activating/deactivating call waiting Answering the waiting call Using the switchover button Re-indication n Group park and retrieval of call Station controlled conference p Page Page During the conference > Entering commands with tone dialing (DTMF suffix dialing) System-wide parking Parking a call automatically and taking it at a later date d ... mEnter the parking position number of the parked call and Parking a call manually and then taking it at a later date Taking a parked call Parking is not possible If You Cannot Reach a Destination Camping on a colleagues call > Overriding a colleagues call (intrude) Using HiPath 4000 as an intercommunication system System-wide voice calling p p p Voice calling in a group p Announcement to all members of a line group p Using call forwarding Activating and deactivating forwarding using features settings > System call forwarding Call forwarding via code numbers Call-forwarding via call-forwarding key Page Delayed call-forwarding Forwarding calls for a different terminal Storing a destination for another telephone/activating call forwarding > p Storing a destination for fax, PC or busy/ activating call forwarding Checking/deactivating call forwarding for another telephone Checking/deactivating call forwarding for fax, PC or busy Changing call forwarding for another terminal Saving Functions and Appointments Saving individual speed dialing numbers Saving a function on a key Appointments Function Creating timed reminders k Timed reminders Making project calls Setting up a project call Call duration display (cost display) Private Sphere/Security Activating/deactivating do not disturb ff > Suppressing your number on called partys display Malicious call holding Locking your telephone Using Other Functions Using a different telephone in the same way as your own Logging on to a different telephone Identifying yourself with PIN and dialing je Deactivating identification at the other Making multiline calls Using line keys Preview Taking calls on line keys Taking calls in the order offered Taking calls with priority Activating/deactivating ringer fk Dialing with line keys Identifying the line used lj Alternating between different lines Ending a call on a line key Adding another party to a line (conference) With automatic privacy configured Allow bridging ll Preventing bridging Terminating a connection on a line key Holding a call on a line key and retrieving it Holding a call on a line key exclusively and retrieving it Picking up a held call p Forwarding calls for lines Storing and activating station variable call forwarding for a line Storing and activating a station fixed call forwarding destination for a line Reactivating station fixed call forwarding for a line (without storing a different destination) fi Cancelling the station fixed call forwarding destination Deactivating call forwarding for a line fi Making calls in an executive/sec- retary team (not used in US) Calling executive or secretarys office The lamp statuses of direct station selection (DSS) keys Making a call to the executive/secretary n Taking a call for the executive in the secretarys office Taking a call for the executive during a call in progress Extending a call to the executive t Forwarding calls directly to the executive Taking a call on the executives Taking calls for other executive/ secretary teams Using second telephone for executive Activating/deactivating call waiting for executive Using the call signal function Designating a deputy for the secretary Calling a station directly The lamp statuses of direct station selection (DSS) keys Calling a direct station selection (DSS) user n Taking a call for a direct station selection (DSS) user Temporarity removing station from hunt group/ adding station to hunt group Checking the telephone Checking its functionality m > Checking the assignment of functions to keys h Labeling, documentation and accessories Labeling Key Fields (not used in US) Attaching a Station Number Label (not valid for US) Documentation Advice for users Care of the telephone Troubleshooting Dealing with error messages on the display Who to contact if a problem occurs Index A C D E N O P R S Page Important functions at a glance > Page Maximum Service Menu functions available Maximum Service Menu functions available www.siemens.com/hipath