Who to contact if a problem occurs

Advice for users

Step by step

Not authorized

or Not allowed

Not available

Protected

Possible cause:

a)Attempt to use a barred function.

b)PIN entered incorrectly.

Possible response:

a)Contact the service personnel for authorization to ac- tivate this function.

b)Enter the PIN correctly.

Possible cause:

Number not entered completely, star or pound key not pressed.

Possible response:

Enter the number or code correctly (or as instructed).

Possible cause:

Data transmission in progress.

Possible response:

Wait and then try again later.

Contact the service personnel for problems lasting long- er than, for example, 5 minutes.

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Siemens OptiPoint 410 operating instructions Who to contact if a problem occurs

Contents

HiPath OptiPoint 410 economy optiPoint 410 standard Labels About these Operating InstructionsImportant Notes Basic Usage Instructions Making Calls Basic Functions Making Calls Convenience Functions Making project calls Using Other Functions Making calls in an executive/secretary team Making multiline calls Checking the telephone Advice for users OptiPoint 410 economy/standard control panel Basic Usage Instructions Display How to use this user guide Via the Service Menu How to activate functionsUsing a function key Directly Basic and enhanced functions Which functions can be used?Additional multiline and group functions Additional executive/secretary functions not used in US Optional main menu How to make best use of your telephone Answering calls Making Calls Basic FunctionsAnswering a call with the handset Answering a call via the speaker key speakerphone Switching to the handset Switching to speakerphoneOpen listening Making Calls Saved number redial Ending the callDialing with the handset on-hook Called party answers. The call is on your speaker Alternating between two calls toggling Last number redialMaking a second call consultation Extending the call without prior announcement Transferring a callExtending the call with prior announcement Call Forwarding Using call forwarding Activating/deactivating station fixed forwarding Station fixed forwardingProgramming/changing a forwarding destination Deleting the destination for station fixed forwarding Deactivating station fixed forwarding in the idle menuActivating and deactivating with call forwarding key Selection of a station variable forwarding type Station variable forwarding Deleting a forwarding destination Programming/changing the forwarding destination Checking forwarding Activating station variable forwardingDeactivating station variable forwarding Storing a callback request Using the callback functionAnswering a callback request Deactivating station variable forwarding in the idle menu Ending Canceling an entry that is displayedRejecting a callback request Store/process on destination dial number Saving Repertory Dialing Numbers on a Key Quit function without change Storing a number for redialingStoring a caller’s number or a number that has been dialed Storing any number Dialing with repertory keys Adjusting the ringer volume Telephone settingsAdjusting the ringer pitch Setting the volume of the alerting tone Adjusting the display contrast Adjusting the angle of the display Selecting a language Selecting the language for user prompts displays Picking up a specific call Making Calls Convenience FunctionsGroup call and pickup Having the number of the called station displayed Taking a call in a hunt groupIncoming call on loudspeaker speaker call 2-way Dialing/Making Calls Using a call list missed callsActivating/deactivating stop voice calling Viewing the call log Dialing a number from the call log Speed-dialDeleting an entry from the call log Dialing with individual speed dialing numbers Dialing with system speed dialing numbers Using the mailboxRetrieval from mailbox Answering a callback request Terminating mailbox retrieval Using the mailbox function optionalDirect call to a colleague via loudspeaker voice calling During a Call Using the call waiting functionActivating/deactivating call waiting Answering the waiting call Waiting call Using the switchover buttonToggling Consultation Group park and retrieval of call Re-indicationParking the call Retrieving the call Station controlled conference Setting up a conference from a consultation call Setting up a conferenceSetting up a conference from a waiting call Starting a conference from a single call Expanding the conference from a consultation call Expanding the conferenceCalling and adding another user Transferring the conference Accepting a waiting call and adding it to the confer- ence During the conference Disconnecting the last member addedViewing member information Putting the conference on hold Entering commands with tone dialing Dtmf suffix dialing Parking a call automatically and taking it at a later date System-wide parkingParking Taking a parked call Parking via a repertory key Parking a call manually and then taking it at a later dateParking via the keypad Via the keypad Taking a parked callVia the repertory key Via system parking only for telephones with no display Manual parking Parking is not possibleAutomatic parking Overriding a colleague’s call intrude If You Cannot Reach a DestinationCamping on a colleague’s call Using HiPath 4000 as an intercommunication system Voice calling to a variable destination System-wide voice calling Voice calling to a fixed destination Voice calling in a group Two-way voice calling to a variable destination Voice calling to a fixed destination using repertory key Announcement to all members of a line group System call forwarding Using call forwarding Call forwarding via code numbers Programming and activating call-forwarding Call-forwarding via call-forwarding keyActivating fixed call-forwarding Deactivate call-forwarding Clearing fixed call forwarding Switching off fixed call forwardingSwitching fixed call forwarding on again Forwarding calls for a different terminal Delayed call-forwarding Completed? Save? To check Checking/deactivating call forwarding for another telephone Changing call forwarding for another terminal Checking/deactivating call forwarding for fax, PC or busy Saving a function on a key Saving Functions AppointmentsSaving individual speed dialing numbers Creating timed reminders Appointments Function Timed reminders Cancelling a saved reminder Making project calls Setting up a project call Call duration display cost display Activating/deactivating do not disturb Private Sphere/Security Malicious call holding Suppressing your number on called party’s display Enabling the telephone again Locking your telephonePreventing unauthorized dialing Identifying yourself with PIN and dialing Using Other FunctionsUsing a different telephone in the same way as your own Entering the PIN for your own HiPath 4000 system Deactivating identification at the other telephoneDialing after successful identification Call forwarding follow me after successful identification Primary line Using line keysMaking multiline calls Different states of line key lamps PreviewActivating the preview function Deactivating the preview function Taking calls with priority Taking calls on line keysTaking calls in the order offered Activating/deactivating ringer With the Ringer Cutoff key configuredVia the program/service key Dialing with selectable line seizure Dialing with line keysDialing with automatic line seizure Alternating between different lines With the Show Used Line key configuredIdentifying the line used With the privacy key configured With automatic privacy configuredEnding a call on a line key Allow bridging Terminating a connection on a line key Preventing bridging Placing on hold Holding a call on a line key and retrieving itHolding a call on a line key exclusively and retrieving it With the call forwarding key Picking up a held callForwarding calls for lines Feature settings? Call forwarding? Activate? Deactivating call forwarding for a line Cancelling the station fixed call forwarding destination Making a call to the executive/secretary Lamp statuses of direct station selection DSS keysLamp is not lit the secretary is not making a call Lamp is lit the secretary is making a call Terminating the call returning to the first call Taking a call for the executive in the secretary’s officeTaking a call for the executive during a call in progress Taking a call on the executive’s telephone Extending a call to the executiveForwarding calls directly to the executive Retrieving a call at the second telephone Parking a call at the first telephone Activating/deactivating call waiting for executive To deactivate deputy Using the call signal functionTo activate deputy Taking a call for a direct station selection DSS user Calling a station directlyLamp is not lit the user is not making a call Lamp is lit the user is making a call Precondition a hunt group has been configured in the team Checking its functionality Checking the telephone Checking the assignment of functions to keys Labeling Key Fields not used in US Labeling, documentation and accessories Attaching a Station Number Label not valid for US Documentation Care of the telephone Advice for usersTroubleshooting Possible response Dealing with error messages on the displayPossible cause Who to contact if a problem occurs Call Index 103 Page Making a call Important functions at a glance Checking call list Switching telephone off/on again to make a call Handsfree conversing Maximum Service Menu functions available Ref. No. A31003-H8400-B412-1-7619