Using the switchover button, Waiting call | Siemens OptiPoint 410

Making Calls – Convenience Functions

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Switchover

Switchover

Switchover

Switchover

Using the switchover button

The switchover button that must be configured by your system administrator can be used for the following functions:

•consultation (return to the call being held or the con- ference being held)

•toggling

•accepting a waiting call

•accepting a group call

Waiting call

You hear a call-waiting tone. Information about the call appears in the display.

Press the flashing key to accept the waiting call. The lamp is on.

Toggling

You are connected to two users. One user is waiting. The switchover lamp is on.

Press the key to switch over to the other user. The first user waits.

Consultation

You call a second user. The second user does not an- swer.

Press the key to return to the waiting user or the waiting conference.

Group call

You are connected to a single user. A group call is sig- nalled. Information about the group call appears in the display.

Press the flashing key to accept the group call. The first user is placed on hold. The lamp is on.

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Image 39

Siemens OptiPoint 410 operating instructions Using the switchover button, Waiting call, Toggling, Consultation, Group call

Contents

HiPath OptiPoint 410 economy optiPoint 410 standard About these Operating Instructions Important NotesLabels Basic Usage Instructions Making Calls Basic Functions Making Calls Convenience Functions Making project calls Using Other Functions Making calls in an executive/secretary team Making multiline calls Checking the telephone Advice for users OptiPoint 410 economy/standard control panel Basic Usage Instructions Display How to use this user guide Directly How to activate functionsVia the Service Menu Using a function key Additional executive/secretary functions not used in US Which functions can be used?Basic and enhanced functions Additional multiline and group functions Optional main menu How to make best use of your telephone Answering a call via the speaker key speakerphone Making Calls Basic FunctionsAnswering calls Answering a call with the handset Making Calls Switching to speakerphoneSwitching to the handset Open listening Called party answers. The call is on your speaker Ending the callSaved number redial Dialing with the handset on-hook Last number redial Making a second call consultationAlternating between two calls toggling Transferring a call Extending the call with prior announcementExtending the call without prior announcement Call Forwarding Using call forwarding Station fixed forwarding Programming/changing a forwarding destinationActivating/deactivating station fixed forwarding Deactivating station fixed forwarding in the idle menu Activating and deactivating with call forwarding keyDeleting the destination for station fixed forwarding Selection of a station variable forwarding type Station variable forwarding Deleting a forwarding destination Programming/changing the forwarding destination Activating station variable forwarding Deactivating station variable forwardingChecking forwarding Deactivating station variable forwarding in the idle menu Using the callback functionStoring a callback request Answering a callback request Canceling an entry that is displayed Rejecting a callback requestEnding Store/process on destination dial number Saving Repertory Dialing Numbers on a Key Storing any number Storing a number for redialingQuit function without change Storing a caller’s number or a number that has been dialed Dialing with repertory keys Setting the volume of the alerting tone Telephone settingsAdjusting the ringer volume Adjusting the ringer pitch Adjusting the display contrast Adjusting the angle of the display Selecting a language Selecting the language for user prompts displays Making Calls Convenience Functions Group call and pickupPicking up a specific call Taking a call in a hunt group Incoming call on loudspeaker speaker call 2-wayHaving the number of the called station displayed Viewing the call log Using a call list missed callsDialing/Making Calls Activating/deactivating stop voice calling Dialing with individual speed dialing numbers Speed-dialDialing a number from the call log Deleting an entry from the call log Answering a callback request Using the mailboxDialing with system speed dialing numbers Retrieval from mailbox Using the mailbox function optional Direct call to a colleague via loudspeaker voice callingTerminating mailbox retrieval Answering the waiting call Using the call waiting functionDuring a Call Activating/deactivating call waiting Consultation Using the switchover buttonWaiting call Toggling Retrieving the call Re-indicationGroup park and retrieval of call Parking the call Station controlled conference Starting a conference from a single call Setting up a conferenceSetting up a conference from a consultation call Setting up a conference from a waiting call Expanding the conference Calling and adding another userExpanding the conference from a consultation call Transferring the conference Accepting a waiting call and adding it to the confer- ence Putting the conference on hold Disconnecting the last member addedDuring the conference Viewing member information Entering commands with tone dialing Dtmf suffix dialing Taking a parked call System-wide parkingParking a call automatically and taking it at a later date Parking Parking a call manually and then taking it at a later date Parking via the keypadParking via a repertory key Via system parking only for telephones with no display Taking a parked callVia the keypad Via the repertory key Parking is not possible Automatic parkingManual parking If You Cannot Reach a Destination Camping on a colleague’s callOverriding a colleague’s call intrude Using HiPath 4000 as an intercommunication system Voice calling to a variable destination System-wide voice calling Voice calling to a fixed destination Voice calling in a group Two-way voice calling to a variable destination Voice calling to a fixed destination using repertory key Announcement to all members of a line group System call forwarding Using call forwarding Call forwarding via code numbers Deactivate call-forwarding Call-forwarding via call-forwarding keyProgramming and activating call-forwarding Activating fixed call-forwarding Switching off fixed call forwarding Switching fixed call forwarding on againClearing fixed call forwarding Forwarding calls for a different terminal Delayed call-forwarding Completed? Save? To check Checking/deactivating call forwarding for another telephone Changing call forwarding for another terminal Checking/deactivating call forwarding for fax, PC or busy Saving Functions Appointments Saving individual speed dialing numbersSaving a function on a key Creating timed reminders Appointments Function Timed reminders Cancelling a saved reminder Making project calls Setting up a project call Call duration display cost display Activating/deactivating do not disturb Private Sphere/Security Malicious call holding Suppressing your number on called party’s display Locking your telephone Preventing unauthorized dialingEnabling the telephone again Using Other Functions Using a different telephone in the same way as your ownIdentifying yourself with PIN and dialing Call forwarding follow me after successful identification Deactivating identification at the other telephoneEntering the PIN for your own HiPath 4000 system Dialing after successful identification Using line keys Making multiline callsPrimary line Deactivating the preview function PreviewDifferent states of line key lamps Activating the preview function Taking calls on line keys Taking calls in the order offeredTaking calls with priority With the Ringer Cutoff key configured Via the program/service keyActivating/deactivating ringer Dialing with line keys Dialing with automatic line seizureDialing with selectable line seizure With the Show Used Line key configured Identifying the line usedAlternating between different lines Allow bridging With automatic privacy configuredWith the privacy key configured Ending a call on a line key Terminating a connection on a line key Preventing bridging Holding a call on a line key and retrieving it Holding a call on a line key exclusively and retrieving itPlacing on hold Picking up a held call Forwarding calls for linesWith the call forwarding key Feature settings? Call forwarding? Activate? Deactivating call forwarding for a line Cancelling the station fixed call forwarding destination Lamp is lit the secretary is making a call Lamp statuses of direct station selection DSS keysMaking a call to the executive/secretary Lamp is not lit the secretary is not making a call Taking a call for the executive in the secretary’s office Taking a call for the executive during a call in progressTerminating the call returning to the first call Extending a call to the executive Forwarding calls directly to the executiveTaking a call on the executive’s telephone Retrieving a call at the second telephone Parking a call at the first telephone Activating/deactivating call waiting for executive Using the call signal function To activate deputyTo deactivate deputy Lamp is lit the user is making a call Calling a station directlyTaking a call for a direct station selection DSS user Lamp is not lit the user is not making a call Precondition a hunt group has been configured in the team Checking its functionality Checking the telephone Checking the assignment of functions to keys Labeling Key Fields not used in US Labeling, documentation and accessories Attaching a Station Number Label not valid for US Documentation Advice for users TroubleshootingCare of the telephone Dealing with error messages on the display Possible causePossible response Who to contact if a problem occurs Call Index 103 Page Making a call Important functions at a glance Checking call list Switching telephone off/on again to make a call Handsfree conversing Maximum Service Menu functions available Ref. No. A31003-H8400-B412-1-7619