Placing on hold | Siemens OptiPoint 410 specs

Making multiline calls

Step by Step

Hold
	or
> Hold?	:
Line
Exklusive hold
	or
> Private hold?	:
Line

Holding a call on a line key and retrieving it

Precondition: You have taken a call on a line key

Æpage 77 or you are making a consultation call.

Placing on hold:

Press the key.

Select and confirm.

The line key of the call on hold flashes. The call can be resumed at any telephone programmed with this line key.

Retrieving the call:

Press the flashing line key. Continue the call.

Holding a call on a line key exclusively and retrieving it

Precondition: You have taken a confidential call on a line key or you are making a consultation call.

Placing on hold:

Press the key. The lamp lights up.

Select and confirm.

The line key of the call on hold flashes slowly. The call can be retrieved only at your telephone and is not sig- nalled at any other telephone.

Retrieving the call:

Press the slowly flashing line key. Continue the call.

Page 83

Image 83

Siemens OptiPoint 410 operating instructions Holding a call on a line key and retrieving it, Placing on hold

Contents

HiPath OptiPoint 410 economy optiPoint 410 standard Labels About these Operating InstructionsImportant Notes Basic Usage Instructions Making Calls Basic Functions Making Calls Convenience Functions Making project calls Using Other Functions Making calls in an executive/secretary team Making multiline calls Checking the telephone Advice for users OptiPoint 410 economy/standard control panel Basic Usage Instructions Display How to use this user guide Directly How to activate functionsVia the Service Menu Using a function key Additional executive/secretary functions not used in US Which functions can be used?Basic and enhanced functions Additional multiline and group functions Optional main menu How to make best use of your telephone Answering a call via the speaker key speakerphone Making Calls Basic FunctionsAnswering calls Answering a call with the handset Making Calls Switching to speakerphoneSwitching to the handset Open listening Called party answers. The call is on your speaker Ending the callSaved number redial Dialing with the handset on-hook Alternating between two calls toggling Last number redialMaking a second call consultation Extending the call without prior announcement Transferring a callExtending the call with prior announcement Call Forwarding Using call forwarding Activating/deactivating station fixed forwarding Station fixed forwardingProgramming/changing a forwarding destination Deleting the destination for station fixed forwarding Deactivating station fixed forwarding in the idle menuActivating and deactivating with call forwarding key Selection of a station variable forwarding type Station variable forwarding Deleting a forwarding destination Programming/changing the forwarding destination Checking forwarding Activating station variable forwardingDeactivating station variable forwarding Deactivating station variable forwarding in the idle menu Using the callback functionStoring a callback request Answering a callback request Ending Canceling an entry that is displayedRejecting a callback request Store/process on destination dial number Saving Repertory Dialing Numbers on a Key Storing any number Storing a number for redialingQuit function without change Storing a caller’s number or a number that has been dialed Dialing with repertory keys Setting the volume of the alerting tone Telephone settingsAdjusting the ringer volume Adjusting the ringer pitch Adjusting the display contrast Adjusting the angle of the display Selecting a language Selecting the language for user prompts displays Picking up a specific call Making Calls Convenience FunctionsGroup call and pickup Having the number of the called station displayed Taking a call in a hunt groupIncoming call on loudspeaker speaker call 2-way Viewing the call log Using a call list missed callsDialing/Making Calls Activating/deactivating stop voice calling Dialing with individual speed dialing numbers Speed-dialDialing a number from the call log Deleting an entry from the call log Answering a callback request Using the mailboxDialing with system speed dialing numbers Retrieval from mailbox Terminating mailbox retrieval Using the mailbox function optionalDirect call to a colleague via loudspeaker voice calling Answering the waiting call Using the call waiting functionDuring a Call Activating/deactivating call waiting Consultation Using the switchover buttonWaiting call Toggling Retrieving the call Re-indicationGroup park and retrieval of call Parking the call Station controlled conference Starting a conference from a single call Setting up a conferenceSetting up a conference from a consultation call Setting up a conference from a waiting call Expanding the conference from a consultation call Expanding the conferenceCalling and adding another user Transferring the conference Accepting a waiting call and adding it to the confer- ence Putting the conference on hold Disconnecting the last member addedDuring the conference Viewing member information Entering commands with tone dialing Dtmf suffix dialing Taking a parked call System-wide parkingParking a call automatically and taking it at a later date Parking Parking via a repertory key Parking a call manually and then taking it at a later dateParking via the keypad Via system parking only for telephones with no display Taking a parked callVia the keypad Via the repertory key Manual parking Parking is not possibleAutomatic parking Overriding a colleague’s call intrude If You Cannot Reach a DestinationCamping on a colleague’s call Using HiPath 4000 as an intercommunication system Voice calling to a variable destination System-wide voice calling Voice calling to a fixed destination Voice calling in a group Two-way voice calling to a variable destination Voice calling to a fixed destination using repertory key Announcement to all members of a line group System call forwarding Using call forwarding Call forwarding via code numbers Deactivate call-forwarding Call-forwarding via call-forwarding keyProgramming and activating call-forwarding Activating fixed call-forwarding Clearing fixed call forwarding Switching off fixed call forwardingSwitching fixed call forwarding on again Forwarding calls for a different terminal Delayed call-forwarding Completed? Save? To check Checking/deactivating call forwarding for another telephone Changing call forwarding for another terminal Checking/deactivating call forwarding for fax, PC or busy Saving a function on a key Saving Functions AppointmentsSaving individual speed dialing numbers Creating timed reminders Appointments Function Timed reminders Cancelling a saved reminder Making project calls Setting up a project call Call duration display cost display Activating/deactivating do not disturb Private Sphere/Security Malicious call holding Suppressing your number on called party’s display Enabling the telephone again Locking your telephonePreventing unauthorized dialing Identifying yourself with PIN and dialing Using Other FunctionsUsing a different telephone in the same way as your own Call forwarding follow me after successful identification Deactivating identification at the other telephoneEntering the PIN for your own HiPath 4000 system Dialing after successful identification Primary line Using line keysMaking multiline calls Deactivating the preview function PreviewDifferent states of line key lamps Activating the preview function Taking calls with priority Taking calls on line keysTaking calls in the order offered Activating/deactivating ringer With the Ringer Cutoff key configuredVia the program/service key Dialing with selectable line seizure Dialing with line keysDialing with automatic line seizure Alternating between different lines With the Show Used Line key configuredIdentifying the line used Allow bridging With automatic privacy configuredWith the privacy key configured Ending a call on a line key Terminating a connection on a line key Preventing bridging Placing on hold Holding a call on a line key and retrieving itHolding a call on a line key exclusively and retrieving it With the call forwarding key Picking up a held callForwarding calls for lines Feature settings? Call forwarding? Activate? Deactivating call forwarding for a line Cancelling the station fixed call forwarding destination Lamp is lit the secretary is making a call Lamp statuses of direct station selection DSS keysMaking a call to the executive/secretary Lamp is not lit the secretary is not making a call Terminating the call returning to the first call Taking a call for the executive in the secretary’s officeTaking a call for the executive during a call in progress Taking a call on the executive’s telephone Extending a call to the executiveForwarding calls directly to the executive Retrieving a call at the second telephone Parking a call at the first telephone Activating/deactivating call waiting for executive To deactivate deputy Using the call signal functionTo activate deputy Lamp is lit the user is making a call Calling a station directlyTaking a call for a direct station selection DSS user Lamp is not lit the user is not making a call Precondition a hunt group has been configured in the team Checking its functionality Checking the telephone Checking the assignment of functions to keys Labeling Key Fields not used in US Labeling, documentation and accessories Attaching a Station Number Label not valid for US Documentation Care of the telephone Advice for usersTroubleshooting Possible response Dealing with error messages on the displayPossible cause Who to contact if a problem occurs Call Index 103 Page Making a call Important functions at a glance Checking call list Switching telephone off/on again to make a call Handsfree conversing Maximum Service Menu functions available Ref. No. A31003-H8400-B412-1-7619

Siemens OptiPoint 410 Holding a call on a line key and retrieving it, Placing on hold

Models: OptiPoint 410

Holding a call on a line key and retrieving it

Placing on hold:

Retrieving the call:

Holding a call on a line key exclusively and retrieving it

Retrieving the call: