8Troubleshooting

Random PostScript errors

If you are using AppleTalk Network Software below version 58.x, you may experience a problem with random PostScript errors when printing. If this is the case, you should upgrade the AppleTalk Network Software on your Macintosh computer.

The printing problem is due to a timing conflict between the older AppleTalk software and the printer. The PostScript errors can be any type of error or offending command, and may occur in any of the following situations:

May occur more often over LocalTalk than EtherTalk.

Sending the same file more than once may cause different errors or offending commands each time, or the file may print without

an error.

Files from some applications may print, while files from other applications may not.

Documents saved to PostScript files and sent to the printer with a downloading utility may generate errors.

To upgrade your software

1.Insert the diskette labeled “AppleTalk Installer for the Macintosh” into your computer’s disk drive. This diskette was shipped with your printer.

2.Double-click on the Installer icon.

3.Click OK in the introduction screen.

4.Click Install in the Easy Install window to install the recommended software. (Or, click Customize to select individual items.)

5.After successful installation, click Restart to restart your computer.

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Phaser 240 Drivers and Utilities

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Tektronix 240 user manual Random PostScript errors, To upgrade your software