Service Information

For handy reference, copy the information below from the data rating plate. Keep your invoice for Warranty validation.

Model Number

Serial Number

Date of Purchase

Dealer’s Name

Dealer’s Phone Number

Service Center's Name

Service Center’s Phone Number

Also, enter this information on the Product Registration Form included with this product, then mail it to the indicated address.

STATEMENT OF LIMITED PRODUCT WARRANTY

What this Warranty Covers & Who it Applies to

The limited warranty provided by BSH Home Appliances Thermador in this Statement of Limited Product Warranty applies only to the Thermador appliance sold to you, the first using purchaser, provided that the Product was purchased:

For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.

New at retail (not a display, "as is", or previously returned model), and not for resale, or commercial use.

Within the United States or Canada, and has at all times remained within the country of original purchase.

The warranties stated herein apply only to the first purchaser of the Product and are not transferable.

Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Thermador to notify you in the unlikely event of a safety notice or product recall.

How Long the Warranty Lasts

Thermador warrants that the Product is free from defects in materials and workmanship for a period of twelve (12)

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months from the date of purchase. The foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.

Repair/Replace as Your Exclusive Remedy

During this warranty period, Thermador or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Thermador will replace your Product (upgraded models may be available to you, in Thermador's sole discretion, for an additional charge). All removed parts and components shall become the property of Thermador at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Thermador's sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Thermador-authorized service provider during normal business hours. For safety and property damage concerns, Thermador highly recommends that you do not attempt to repair the Product yourself, or use an un-authorized service provider; Thermador will have no responsibility or liability for repairs or work performed by a non-authorized service. If you choose to have someone other than an authorized service provider work on your Product, THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID. Authorized service providers are those persons or companies that have been specially trained on Thermador products, and who possess, in Thermador's opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Thermador). Notwithstanding the foregoing, Thermador will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Thermador would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call.

Out of Warranty Product

Thermador is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro- rates, or Product replacement, once this warranty has expired.

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Thermador PRL36, PRG30 What this Warranty Covers & Who it Applies to, How Long the Warranty Lasts, Out of Warranty Product

PRL30, PRG30, PRL36 specifications

The Thermador PRG30 and PRG36 represent the pinnacle of luxury cooking with their high-performance gas range features and advanced technology. Designed for serious home chefs, these models exemplify efficiency, style, and culinary excellence.

One of the most notable features of the Thermador PRG series is the powerful Pro Grand dual-fuel cooking system. With a combination of gas burners and an electric convection oven, these ranges allow for precision cooking and even heat distribution. The PRG30 boasts a compact size with 30 inches of width, while the PRG36 expands the cooking surface with 36 inches, accommodating larger pots and pans.

Both models come equipped with high BTU burners, reaching up to 18,000 BTUs on the powerful Star Sapphire burners. These allow for rapid boiling and intense heat, ideal for searing meats or achieving high-temperature sautéing. Furthermore, the PRG series includes an innovative simmer setting that enables precise low-heat cooking, perfect for delicate sauces or melting chocolate.

Thermador has integrated their patented Star Burner design in both models. This unique feature provides a larger flame spread compared to traditional round burners. Consequently, it allows for better heat distribution, significantly enhancing cooktop efficiency. The cooktop is designed with six burners, giving chefs the flexibility to cook multiple dishes simultaneously without sacrificing performance.

The ovens in the PRG30 and PRG36 are equally impressive, featuring a spacious capacity of 4.4 cubic feet. The Convection Bake function circulates air for optimal baking results, ensuring even browning and consistent cooking. The models also include a number of innovative cooking modes, such as the Bake, Broil, and Roast settings, enhancing the overall cooking experience.

Additionally, self-cleaning options simplify maintenance, allowing for effortless cleaning after extensive use. The design of the PRG series is complemented by a sleek stainless-steel exterior that not only adds elegance to the kitchen but is also durable and easy to maintain.

In terms of safety, both models feature a safety system that prevents accidental ignition and precise temperature control, ensuring a safe cooking environment. With a focus on high performance, cutting-edge technology, and meticulous design, the Thermador PRG30 and PRG36 gas ranges offer an unparalleled cooking experience for culinary enthusiasts looking to elevate their kitchen capabilities.