Troubleshooting | Toshiba GD-1060 guide

TROUBLESHOOTING

1. TROUBLESHOOTING	5-3
When the Graphic Symbols Flash	5-3
Error Message	5-4
Transmission Trouble	5-6
Reception Trouble	5-7
Error Codes Printed on Reports	5-8

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5-1

Image 184

Toshiba GD-1060 manual Troubleshooting

Contents

Page For U.S.A. only Electronic Imaging Division Musick, Irvine, CA For Canada only For New Zealand only Office Product Group McNABB Street17th Floor Queen Street Auckland New Zealand Phone 64 9 307 Preface Destination telephone directory Dual access High-resolution U-FINE modeWeekly timer mode Super G3 High-speed Communications Table of Contents Memory RX Setting Multi-Key Quick Broadcast Group Broadcast Transmission Table of Contents RDC Remote Diagnosis Configuration Service Automatic Supplies Order Setting Specifications Precautions When a Power Failure OccursPage Description of the 1 Digital Copier Description of the Digital Copier Description of the Optional Equipment STUDIO16 Description of the Optional Equipment STUDIO20/25 Used to adjust the brightness of the message display panel Main ComponentsBrightness control ADF Automatic document feeder Main Components Connecting the Cables Description of the Control Panel Cancel key Image Mode keyArrow keys Printer key Function Keys Description of the Control PanelOne Touch keys Prints a Job Reservation List See Print a transmission report for one job Description of the Digital Copier Basic Operation 2BASIC Operation Send Modes Send Modes Polling transmission SeeSecurity TX Multi-address transmission See Receiving Modes About Originals Original SizeOriginal Scanning Range Original Message Ready indicates that you can make copies at any time About Originals Against the original scale Precautions When Feeding Originals Preparing for Transmission HOW to SET Scanning Conditions How to Set the ResolutionTo cancel setting midway, press the key Press Key Key until the desired mode lamp How to Set Image Quality ModeIlluminates HOW to SET Scanning Conditions How to Set Image DensityAutomatic Image Density Mode Setting Procedure Is no need to set it Manual Image Density Mode Setting Procedure Press Key to complete the settingPress the key Select Manual by pressing the key and press Key Select the original size Using the or key, select the original size Press the keyAfter scanning Set the items to change Select Build job ItemScanning the Next Sheet Specifying the Remote FAX Keypad Dialing Pause Key Tone Key Here. e-STUDIO16 only See Specifying the Remote FAXDestinations must already have been entered Alphabet Dialing You can see the registered groups in the list See One Touch Dialing Press Key Press the desired One Touch Dialing by REDIAL/PAUSE Key Press the keyDestinations must already have been entered See Jobs waiting to be redialed are displayed Sending Originals Memory TX Memory TX Press Key Place the original Direct TX by Default Setting Sending Originals Direct TXPress the key Place the original Group cannot be designated as a remote FAX number Temporary Direct TX Set the Scanning conditions. See pages 2-10 toPress Key Select the desired Direct TX Option To select 1.YES, press For scanning on the glass, setting the original size is Sending Originals Direct TXOn-hook Transmission Press Key in the Control Panel For scanning on the glass, setting for the original size is Off-hook Transmission External Telephone DialingRemote FAX, press Key Press Key. Select 1.TRANSMIT Required here. e-STUDIO16 only See Checking Transmission Results Checking Transmission Results on the Message Display Select the Print Number Checking Transmission Results by Printing ReportsTo print the 50 communications 1 page, press Checking Transmission Results TX modeChecking Reserved Transmissions by Printing Reports Canceling Transmissions Canceling transmissions during scanningSelect the desired job to be canceled by using Or key PressFAX. the key to return to the initial screen for Canceling Transmissions RECEPTION-TYPES of Auto Reception Mode When to SetMode Auto Receive is selected RECEPTION-TYPES of Auto Reception Mode Press the key to return to the initial screen for FAX Memory RX Eliminate the problemOutputting Originals Stored in the Memory Using the Telephone So, if you make a mistake when dialing the remote FAXOn-hook Dialing Each press of a digital key dials a number Sending a Tone Tone services can be used even on pulse dial linesIs displayed before you press Key and replace Handset 38BASIC Operation Advanced Features 2HANDY Features Delayed Communication Time Designation Priority Transmission Priority TX Specify the remote FAX number For details on how to place originals on the original glass Make sure that Memory TX has been set in the FAX SetupSending TWO-SIDED Originals To select 6. Duplex SENDING, press To select 2. ON, press LOW Speed Transmission Resend the originalSelect the desired bit rate Specifying the remote FAX and press Enter the remote FAX number Multi-Key Quick BroadcastPress Select the Delete or Modify Facsimile Number MULTI-ADDRESS Transmission BroadcastingSelect Complete and press key Group Broadcast Transmission Mailbox ITU-T Compatible Setting Up an Open Mailbox Select the password optionEnter the password Mailbox ITU-T Compatible Select the Mailbox Setup Make sure that the correct password is enteredDeleting an Open Mailbox Otherwise, the Message Display shows Invalid number Reserving a Document to a Mailbox Local Hub To reserve the document to a Bulletin Board, press Enter the password and press the key Screen for entering the passwordPrinting a Document from a Mailbox Local Hub Facsimile starts printing the document Sending a Document to a Mailbox Remote Hub Dial the FAX number of the remote hub unit Retrieving Polling a Document from a Mailbox Remote Hub Deleting Documents in a Mailbox Local Hub What is a Relay Transmission? What is a Relay-Relay Transmission?Relay Transmission Relay Transmission, Relay-Relay Transmission Overview How to Setup a Relay Transmission Relay TransmissionConditions for a Relay/Relay-Relay Transmission Network Facsimile unit Setting Up a Relay Box Press Key Displaying the Mailbox Menu and select BOX Enter the End Station If the end station is assigned to a One Touch key, pressPress Enter the Abbreviated Dial Number and press If an end station is assigned to a Group Number, press Deleting a Relay Box Relay Transmission to a Remote Hub Press Go to Step Polling Communications Polling Reservation Using Key, select the security option Key, if necessary Using the digital keys and pressAfter setting the security option, press Key Polling Communications Individual Polling RX Specify the remote FAX. See pages 2-16 to Programmed to the document to be polled, press Turnaround Polling Press then Select the Security Option Continuous Polling Press Then To select 5. INTERVAL, pressTo select 2. START, press To select 4. DURATION, press To select 6. SECURITY, press To select 3. END, pressTo select 7.ENTER TEL NUMBERS, press Clear the Settings of the Continuous Polling All the settings are cleared to defaults When all the required entries are performed, press Key Dialing, and Keypad Dialing by usingMission when you press Key before pressing Chain Dialing 32HANDY Features Entering Setting Items Entering & Setting Items Keys used for Character Entry Entering CharactersProvides the user interface for entering numeric characters Entering Characters Special Character Table Entering Characters Press key while pressing the key Keys To enterPress To quit character entry Example Enter Chicago Correct Entered Characters Press the key to delete hicago Then While pressing KeyPress the key to delete the D Press While pressing Entering the Remote FAX Number Entering to TEL ListAbbreviated Dial Numbers One Touch Numbers Has two or more faxes optional setting and press Entering the Remote FAX NumberEntering Abbreviated Dialer Registration Press Key Key To select 5.COMM. OPTIONS, press To select 2. Delayed COMM, press To select 3. TX REPORT, pressTo select 4. Line MONITOR, press To select 5. Quality TX, press Digits and press the key To select 6. SUBADDRESS, press Groups Number Registration Press Key Displaying the Group Numbers Menu Press the key to return to the initial screen for FAX Correcting Groups Modify the Remote Station Press Key Modify the Remote Station Enter the ABB. Number and press Press ONE Touch keyComplete modifying Remote Station Complete modifying Groups 16ENTERING & Setting Items Deleting Groups To select 1. YES pressPress the key to return the initial screen for FAX Entering Various Functions Terminal ID EntryEnter your telephone number and press By pressing Dial Type Entry Enter any Delete Access Digit numberDisplay the Dial Type Menu Press then Select your dial type Select the Access Type Entering Various FunctionsExchange Type Entry EU Model only Enter the digits for obtain public line For details on how to place the originals on the glass See Select 1.OFF or 2.ON to change the settingLine Monitor Temporary Line Monitor Change Display the ECM Menu Press then Select the ECM option Receive Interval SettingTo turn ECM to OFF, press To turn ECM to ON, press Temporary ECM Change Press the key Place the original Default Setting for Document Mode Display the Redial Mode MenuPress Then Select the Document Mode Select the Image Density Redial Mode Setting Default Setting for Memory Transmission To select Memory TX OFF, press To select Memory TX ON, press Security TX Transmission Setting Temporary Security TX Change Cover Sheet Registration Attaching or Printing Cover Sheet Enter the Remote FAX Name and press the key Cover Sheet Format Displaying the Recovery TX Menu Press Then Setting Recovery TransmissionSelect the Recovery Transmission option Sending Recovery Transmission Using the or key, select the job to be resentUsing the key, you will confirm the detailed information Using the key, you can delete the job stored for resending TTI Transmit Terminal ID Print Setting Select the Memory Full option Send After Scan Default SettingTo delete the pages that have been scanned, press Enabling or Disabling Send After Scan Temporarily Account Codes Account Code Entry Enterkey. the 4-digit Account Code and press Separator Page Setting Secure RX Security Code Setting To enter the Start TIME, press Secure RX Activation Period SettingEnter the Start Time and press the key To enter the END TIME, press Set Secure RX option for each dayEnter the END Time and press the key For example, to select 03.MONDAY, press To start manual activation, press Secure RX Manual ActivationPress the key on the Function key panel Secure RX Print Reception Discard Setting Reception Reduction SettingTo set Discard to OFF, press To set Discard to ON, press Privileged Reception RTI Remote Terminal ID Print Setting Displaying the RTI Menu Press Then Select the RTI optionTo not print the RTI, press To print the RTI, press LT size or up Long Original Setting Select the Long Original option Load the original on the document feeder Setting the Page CountPress Key to display the COMM. Options Enter the number of remote FAX using the Dial Pin MaskKeypad Press Key on the Function key panel Enter the Pin Code and press the key Password For details on how to place the originals on the glassDialing with Sub-address Sub-Address Transmission Select one of the following operations from the menu List & Report Options Setting Outputting Lists & ReportsReservation to Local Mailbox Remote Mailbox Select the manual output option Select the automatic journal optionIf Manual is selected If Auto is selected Outputting Lists & Reports Select the option for A5/ST-R size print Select the option for first page image To not print an image of the facsimile document on To always print a Report whenever a document is Relay Originator Report Always 2.ON Error 3.OFF Select on or OFF for the Reception List To send an image of the facsimile document, pressSelect the Job type for Reception List printing To select the Local Mailbox, press List and Report Printing Procedure Department Code ListTel List Press the key Select a Desired List Function List Mailbox/Relay Box ListFax Option List Press the key To select 7.MENU LIST, press List and Report Print Format Transmission/Reception JournalAuto Print available if programmed see Manual Print always available see 62ENTERING & Setting Items Error code Result OK Successful NG Failure 16 x 300 dpi Transmission Report Auto Print if programmed see Memory Transmission Report Multi-Address Transmission Report Page Multi-Polling Report Page Relay Transmission Originator Report Relay Station Report Relay Transmission Relay Station Report Page Relay Transmission Relay End Terminal Report Your own station Other indications Department Control List Reservation List 78ENTERING & Setting Items Alphabetical Sort List FAX NUMBER/E-MAIL Address Abbreviated Dial Number List ON/OFFPage Group Number List One Touch Number List 84ENTERING & Setting Items FAX Option List 86ENTERING & Setting Items Power Failure List Memory Reception File NBR Type From Date Time 88ENTERING & Setting Items Troubleshooting 2TROUBLESHOOTING Troubleshooting When the Graphic Symbols Flash Troubleshooting Error Message Replace process unit Transmission Trouble Reception Trouble Document again Error Codes Printed on ReportsAgain Remote Service 2REMOTE Service RDC Remote Diagnosis Configuration Service RDC Remote Diagnosis Configuration Automatic Supplies Order Setting Automatic Supplies Order Specifications 2SPECIFICATIONS Specifications 9600/7200/4800/2400 bps Encoding System 4SPECIFICATIONS Index Canceling transmissions During scanning IndexAbbreviated Dial Number List Abbreviated Dialing Entering Characters Entering One Touch Dialer Registration Features of the e-STUDIO16/20/25 For details on how to specify remote FAXesHow to Set Image Density How to Set Image Quality Mode Manual Image Density Mode TTI Transmit Terminal ID Print Setting Turnaround Polling IndexPrinting a Document from Mailbox Local Hub Sending a Document to a Mailbox Remote Hub Sending a Tone When a Power Failure Occurs When the Graphic Symbols Flash Index GD-1060 E1-17041C