1. TROUBLESHOOTING (Cont.)

Reception Trouble

Check the following points if you are having trouble receiving originals.

If you cannot rectify the trouble by checking these points, or trouble not listed below occurs, contact your service representative.

 

Trouble

 

Check Point

 

 

 

 

 

 

 

 

Originals cannot be received

Did you wait for the bell to ring before you picked up the handset?

even if the

 

 

key is

Did you replace the handset before you pressed the

 

key?

 

 

pressed.

 

 

 

 

When you answer a call using the handset to receive a FAX, do not

 

 

 

 

 

replace the handset until you press the

 

key and you hear the

 

 

 

 

 

 

 

 

 

 

 

phone line switch to the machine.

 

 

 

 

 

 

 

Is the modular cord disconnected?

 

 

 

 

 

 

 

Is the power plug unplugged from the power outlet?

 

 

 

 

 

 

Is there a problem at the remote fax?

 

 

 

 

 

 

 

 

Check this with the party trying to send the original.

 

 

 

 

 

 

 

 

Paper is not output.

Is the copier out of paper?

 

 

 

 

 

 

 

Has a “Misfeed in copier” occurred?

 

 

 

 

 

 

 

 

 

The “Cassette Empty”

Is paper loaded correctly?

 

 

 

message does not disappear

 

 

 

 

 

 

even if the copier is filled with

 

 

 

 

 

 

paper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The received original is

Is the original being sent a dirty copy?

 

 

 

printed dark and is illegible or

 

Check this with the party trying to send the original.

 

 

black stripes are printed on

Is the trouble due to a problem or operator error at the remote FAX?

the original.

 

(ex. dirty scan glass or dirty scan lamp)

 

 

 

 

 

 

 

 

Check this with the party trying to send the original.

 

 

 

 

 

 

Does the same problem occur even if you make a copy on your

 

 

 

 

 

copier? If so, clean the recording unit of your copier.

 

 

 

 

 

 

 

 

Paper is output but not printed.

Is there enough toner?

 

 

 

 

 

 

 

Is the original placed correctly on the remote FAX?

 

 

 

 

 

 

 

Check this with the party trying to send the original.

 

 

 

 

 

 

 

 

Paper often jams.

Is the paper cassette size setting correct?

 

 

 

 

 

 

 

Is the paper cassette properly inserted?

 

 

 

 

 

 

 

Is the specified paper type being use?

 

 

 

 

 

 

 

 

 

 

 

 

 

5

5-7

Page 190
Image 190
Toshiba GD-1060 manual Troubleshooting, Reception Trouble