Transmission Trouble | Toshiba GD-1060 guide

5

Transmission Trouble

Check the following points if you are having trouble sending originals. If you cannot rectify the trouble by checking these points, or trouble not listed below occurs, contact your service representative.

Trouble					Check Point

“DIALING” or				• Did you press the	key before beginning the Direct TX operation?
“COMMUNICATING” is not				• Did you replace the handset before you pressed the							key?
displayed even if the			key	When you are making a call using a handset to send a FAX, do not


is pressed in Direct				replace the handset until after you press the					key and you hear
is pressed in Direct				replace the handset until after you press the					key and you hear
Transmission Mode.				the phone line switch to the machine.
				• Is the modular cord disconnected?
				• Is the dial type set correctly?
				• Can you receive telephone calls?
				• Is there any problem at the remote fax? Check this with the party
				trying receive the original.

Originals are fed diagonally				• Are the slides adjusted to the width of the original that you are
(skewed).				sending?
				• Does the original meet the conditions established for use with this
				device? (See page 2-4 of the Operator’s manual for Copying
				function.)

Two originals are fed together.				• Have you placed more than 50 sheets of Letter (A4-size) paper on
				the ADF or 100 sheets of Letter (A4-size) paper on the RADF? (50
				or 100 is the maximum number of originals that can be placed at
				one time.)
				• Does the original meet the conditions established for use with this
				device? (See page 2-4 “Originals” of the operator’s manual for
				Copying function.)
				• Have you pushed in the originals too hard?

The original is not being printed				• Is the original placed facing the correct way?
on the paper of the remote FAX
even though it is being sent.

Originals are not sent even if				• Is the remote FAX compatible with your copier?
operations are carried out				• This copier supports G3 communications but not G4 communica-
normally.				tions.

Cannot send overseas				Specify Low Speed TX and resend. (		See page 3-6.)

5-6TROUBLESHOOTING

Image 189

Toshiba GD-1060 manual Transmission Trouble

Contents

Page Electronic Imaging Division Musick, Irvine, CA For U.S.A. only For Canada only Office Product Group McNABB Street For New Zealand only17th Floor Queen Street Auckland New Zealand Phone 64 9 307 Preface High-resolution U-FINE mode Destination telephone directory Dual accessWeekly timer mode Super G3 High-speed Communications Table of Contents Multi-Key Quick Broadcast Group Broadcast Transmission Memory RX Setting Table of Contents Automatic Supplies Order Setting RDC Remote Diagnosis Configuration Service Specifications When a Power Failure Occurs PrecautionsPage Description of the 1 Digital Copier Description of the Digital Copier STUDIO16 Description of the Optional Equipment STUDIO20/25 Description of the Optional Equipment Main Components Used to adjust the brightness of the message display panelBrightness control ADF Automatic document feeder Main Components Connecting the Cables Description of the Control Panel Image Mode key Cancel keyArrow keys Printer key Description of the Control Panel Function KeysOne Touch keys Print a transmission report for one job Prints a Job Reservation List See Description of the Digital Copier Basic Operation 2BASIC Operation Send Modes Polling transmission See Send ModesSecurity TX Multi-address transmission See Receiving Modes Original Size About OriginalsOriginal Scanning Range Original Message Ready indicates that you can make copies at any time Against the original scale About Originals Preparing for Transmission Precautions When Feeding Originals How to Set the Resolution HOW to SET Scanning ConditionsTo cancel setting midway, press the key Press Key How to Set Image Quality Mode Key until the desired mode lampIlluminates How to Set Image Density HOW to SET Scanning ConditionsAutomatic Image Density Mode Setting Procedure Is no need to set it Press Key to complete the setting Manual Image Density Mode Setting ProcedurePress the key Select Manual by pressing the key and press Key Using the or key, select the original size Press the key Select the original sizeAfter scanning Select Build job Item Set the items to changeScanning the Next Sheet Keypad Dialing Specifying the Remote FAX Tone Key Pause Key Specifying the Remote FAX Here. e-STUDIO16 only SeeDestinations must already have been entered Alphabet Dialing You can see the registered groups in the list See Dialing by REDIAL/PAUSE Key Press the key One Touch Dialing Press Key Press the desired One TouchDestinations must already have been entered See Jobs waiting to be redialed are displayed Sending Originals Memory TX Press Key Place the original Memory TX Sending Originals Direct TX Direct TX by Default SettingPress the key Place the original Group cannot be designated as a remote FAX number Set the Scanning conditions. See pages 2-10 to Temporary Direct TXPress Key Select the desired Direct TX Option To select 1.YES, press Sending Originals Direct TX For scanning on the glass, setting the original size isOn-hook Transmission Press Key in the Control Panel Off-hook Transmission External Telephone Dialing For scanning on the glass, setting for the original size isRemote FAX, press Key Press Key. Select 1.TRANSMIT Required here. e-STUDIO16 only See Checking Transmission Results on the Message Display Checking Transmission Results Checking Transmission Results by Printing Reports Select the Print NumberTo print the 50 communications 1 page, press TX mode Checking Transmission ResultsChecking Reserved Transmissions by Printing Reports Canceling transmissions during scanning Canceling TransmissionsSelect the desired job to be canceled by using Or key PressFAX. the key to return to the initial screen for Canceling Transmissions When to Set RECEPTION-TYPES of Auto Reception ModeMode Auto Receive is selected Press the key to return to the initial screen for FAX RECEPTION-TYPES of Auto Reception Mode Eliminate the problem Memory RXOutputting Originals Stored in the Memory So, if you make a mistake when dialing the remote FAX Using the TelephoneOn-hook Dialing Each press of a digital key dials a number Tone services can be used even on pulse dial lines Sending a ToneIs displayed before you press Key and replace Handset 38BASIC Operation Advanced Features 2HANDY Features Delayed Communication Time Designation Specify the remote FAX number Priority Transmission Priority TX Make sure that Memory TX has been set in the FAX Setup For details on how to place originals on the original glassSending TWO-SIDED Originals To select 6. Duplex SENDING, press To select 2. ON, press Resend the original LOW Speed TransmissionSelect the desired bit rate Specifying the remote FAX and press Multi-Key Quick Broadcast Enter the remote FAX numberPress MULTI-ADDRESS Transmission Broadcasting Select the Delete or Modify Facsimile NumberSelect Complete and press key Group Broadcast Transmission Mailbox ITU-T Compatible Select the password option Setting Up an Open MailboxEnter the password Mailbox ITU-T Compatible Make sure that the correct password is entered Select the Mailbox SetupDeleting an Open Mailbox Otherwise, the Message Display shows Invalid number To reserve the document to a Bulletin Board, press Reserving a Document to a Mailbox Local Hub Screen for entering the password Enter the password and press the keyPrinting a Document from a Mailbox Local Hub Facsimile starts printing the document Dial the FAX number of the remote hub unit Sending a Document to a Mailbox Remote Hub Retrieving Polling a Document from a Mailbox Remote Hub Deleting Documents in a Mailbox Local Hub What is a Relay-Relay Transmission? What is a Relay Transmission?Relay Transmission Relay Transmission, Relay-Relay Transmission Overview Relay Transmission How to Setup a Relay TransmissionConditions for a Relay/Relay-Relay Transmission Network Facsimile unit Press Key Displaying the Mailbox Menu and select BOX Setting Up a Relay Box If the end station is assigned to a One Touch key, press Enter the End StationPress Enter the Abbreviated Dial Number and press If an end station is assigned to a Group Number, press Deleting a Relay Box Press Go to Step Relay Transmission to a Remote Hub Polling Reservation Polling Communications Using the digital keys and press Using Key, select the security option Key, if necessaryAfter setting the security option, press Key Polling Communications Specify the remote FAX. See pages 2-16 to Individual Polling RX Programmed to the document to be polled, press Press then Select the Security Option Turnaround Polling Press Then To select 5. INTERVAL, press Continuous PollingTo select 2. START, press To select 4. DURATION, press To select 3. END, press To select 6. SECURITY, pressTo select 7.ENTER TEL NUMBERS, press All the settings are cleared to defaults Clear the Settings of the Continuous Polling Dialing, and Keypad Dialing by using When all the required entries are performed, press KeyMission when you press Key before pressing Chain Dialing 32HANDY Features Entering Setting Items Entering & Setting Items Entering Characters Keys used for Character EntryProvides the user interface for entering numeric characters Special Character Table Entering Characters Press key while pressing the key Keys To enter Entering CharactersPress To quit character entry Example Enter Chicago Press the key to delete hicago Then While pressing Key Correct Entered CharactersPress the key to delete the D Press While pressing Entering to TEL List Entering the Remote FAX NumberAbbreviated Dial Numbers One Touch Numbers Entering the Remote FAX Number Has two or more faxes optional setting and pressEntering Abbreviated Dialer Registration Press Key Key To select 5.COMM. OPTIONS, press To select 3. TX REPORT, press To select 2. Delayed COMM, pressTo select 4. Line MONITOR, press To select 5. Quality TX, press Digits and press the key To select 6. SUBADDRESS, press Displaying the Group Numbers Menu Groups Number Registration Press Key Press the key to return to the initial screen for FAX Modify the Remote Station Correcting Groups Modify the Remote Station Press Key Press ONE Touch key Enter the ABB. Number and pressComplete modifying Remote Station Complete modifying Groups 16ENTERING & Setting Items To select 1. YES press Deleting GroupsPress the key to return the initial screen for FAX Terminal ID Entry Entering Various FunctionsEnter your telephone number and press By pressing Enter any Delete Access Digit number Dial Type EntryDisplay the Dial Type Menu Press then Select your dial type Entering Various Functions Select the Access TypeExchange Type Entry EU Model only Enter the digits for obtain public line Select 1.OFF or 2.ON to change the setting For details on how to place the originals on the glass SeeLine Monitor Temporary Line Monitor Change Receive Interval Setting Display the ECM Menu Press then Select the ECM optionTo turn ECM to OFF, press To turn ECM to ON, press Temporary ECM Change Press the key Place the original Display the Redial Mode Menu Default Setting for Document ModePress Then Select the Document Mode Select the Image Density Redial Mode Setting To select Memory TX OFF, press To select Memory TX ON, press Default Setting for Memory Transmission Temporary Security TX Change Security TX Transmission Setting Cover Sheet Registration Enter the Remote FAX Name and press the key Attaching or Printing Cover Sheet Cover Sheet Format Setting Recovery Transmission Displaying the Recovery TX Menu Press ThenSelect the Recovery Transmission option Using the or key, select the job to be resent Sending Recovery TransmissionUsing the key, you will confirm the detailed information Using the key, you can delete the job stored for resending TTI Transmit Terminal ID Print Setting Send After Scan Default Setting Select the Memory Full optionTo delete the pages that have been scanned, press Enabling or Disabling Send After Scan Temporarily Account Codes Enterkey. the 4-digit Account Code and press Account Code Entry Separator Page Setting Secure RX Security Code Setting Secure RX Activation Period Setting To enter the Start TIME, pressEnter the Start Time and press the key Set Secure RX option for each day To enter the END TIME, pressEnter the END Time and press the key For example, to select 03.MONDAY, press Secure RX Manual Activation To start manual activation, pressPress the key on the Function key panel Secure RX Print Reception Reduction Setting Reception Discard SettingTo set Discard to OFF, press To set Discard to ON, press Privileged Reception Displaying the RTI Menu Press Then Select the RTI option RTI Remote Terminal ID Print SettingTo not print the RTI, press To print the RTI, press LT size or up Select the Long Original option Long Original Setting Setting the Page Count Load the original on the document feederPress Key to display the COMM. Options Pin Mask Enter the number of remote FAX using the DialKeypad Press Key on the Function key panel Enter the Pin Code and press the key For details on how to place the originals on the glass PasswordDialing with Sub-address Sub-Address Transmission Select one of the following operations from the menu Outputting Lists & Reports List & Report Options SettingReservation to Local Mailbox Remote Mailbox Select the automatic journal option Select the manual output optionIf Manual is selected If Auto is selected Select the option for A5/ST-R size print Outputting Lists & Reports To not print an image of the facsimile document on Select the option for first page image To always print a Report whenever a document is Relay Originator Report Always 2.ON Error 3.OFF To send an image of the facsimile document, press Select on or OFF for the Reception ListSelect the Job type for Reception List printing To select the Local Mailbox, press Department Code List List and Report Printing ProcedureTel List Press the key Select a Desired List Mailbox/Relay Box List Function ListFax Option List Press the key To select 7.MENU LIST, press Transmission/Reception Journal List and Report Print FormatAuto Print available if programmed see Manual Print always available see 62ENTERING & Setting Items 16 x 300 dpi Error code Result OK Successful NG Failure Auto Print if programmed see Transmission Report Memory Transmission Report Multi-Address Transmission Report Page Multi-Polling Report Page Relay Transmission Originator Report Relay Station Report Relay Transmission Relay Station Report Page Relay Transmission Relay End Terminal Report Other indications Your own station Department Control List Reservation List 78ENTERING & Setting Items FAX NUMBER/E-MAIL Address Alphabetical Sort List ON/OFF Abbreviated Dial Number ListPage Group Number List One Touch Number List 84ENTERING & Setting Items FAX Option List 86ENTERING & Setting Items Memory Reception File NBR Type From Date Time Power Failure List 88ENTERING & Setting Items Troubleshooting 2TROUBLESHOOTING When the Graphic Symbols Flash Troubleshooting Error Message Troubleshooting Replace process unit Transmission Trouble Reception Trouble Error Codes Printed on Reports Document againAgain Remote Service 2REMOTE Service RDC Remote Diagnosis Configuration RDC Remote Diagnosis Configuration Service Automatic Supplies Order Automatic Supplies Order Setting Specifications 2SPECIFICATIONS 9600/7200/4800/2400 bps Encoding System Specifications 4SPECIFICATIONS Index Index Canceling transmissions During scanningAbbreviated Dial Number List Abbreviated Dialing Entering Characters Entering One Touch Dialer Registration For details on how to specify remote FAXes Features of the e-STUDIO16/20/25How to Set Image Density How to Set Image Quality Mode Manual Image Density Mode Index TTI Transmit Terminal ID Print Setting Turnaround PollingPrinting a Document from Mailbox Local Hub Sending a Document to a Mailbox Remote Hub Sending a Tone When a Power Failure Occurs When the Graphic Symbols Flash Index GD-1060 E1-17041C