8 TROUBLESHOOTING
Reception Trouble
Check the following points if you are having trouble receiving documents.If you cannot rectify the problem with the points below, or the problem not listed below, call service for assistance.
Trouble | Check Point |
|
|
Originals cannot be received | y Did you replace the handset before you pressed the [START] but- |
even if “RECEIVE” is displayed | ton? When you answer a call on the handset to receive a Fax, do |
and the [START] button is | not replace the handset until you press the [START] button. |
pressed. | y Is the modular cord disconnected? |
| y Is there a problem at the remote Fax? Check this with the party try- |
| ing to send the original. |
|
|
Paper is not output. | y Is the equipment out of paper? |
|
|
The received original is printed | y Make a local copy and confirm proper printing. |
dark and is illegible or black | y Is the original being sent a dirty copy? Check this with the party try- |
stripes are printed on the origi- | ing to send the original. |
nal. | y Is the trouble due to a problem or operation error at the remote |
| Fax? Check this with the party trying to send the original. |
|
|
Paper is output but not printed. | y Is there enough toner? |
| y Is the original placed correctly on the remote Fax? Check this with |
| the party trying to send the original. |
|
|
Paper often jams. | y Is the paper drawer size setting correct? |
| y Is the paper drawer properly inserted? |
| Is the specified paper type being use? |
|
|
180 Reception Trouble
