User’s Manual 9-7
Troubleshooting
Keyboard
Keyboard problems can be caused by your setup configuration. For more
information refer to Chapter 5, The Keyboard.
LCD panelHard disk drive
Problem Procedure
Output to screen is
garbled.
Make sure the software you are using is not
remapping the keyboard. Remapping involves
reassigning the meaning of each key. See your
software's documentation.
If you are still unable to use the keyboard,
consult your dealer.
Problem Procedure
Lines appear broken. Check if you are in DOS mode. In DOS, lines
may appear broken, because of the LCD
screen's higher resolution. The Windows display
should appear normal.
No display Press hotkeys Fn + F5 to change the display
priority, to make sure it is not set for an external
monitor.
Make sure instant security was not activated. Try
entering your password, if you have one
registered. Or, turn the power off and back on to
clear instant security.
Problems above remain
unresolved or other
problems occur.
Refer to your software's documentation to
determine if the software is causing the difficulty.
Contact your dealer if the problems continue.
Problem Procedure
Computer does not boot
from hard drive.
Insert a system diskette and reboot.
There may be a problem with your operating
system files. Refer to your OS documentation.
Slow performance Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation or
online HELP for information on running
SCANDISK and the defragmenter.
Contact your dealer if the problems continue.