Troubleshooting
Problem | Procedure |
The fingerprint cannot | Try the recognition process again using another |
be read due to injuries | enrolled finger. |
to the finger. | If fingerprints from all the enrolled fingers cannot |
| be read, please logon by using the keyboard to |
| input the password for the time being. |
| If problems persist, contact your dealer. |
|
|
Fingerprint Power on | Please use TOSHIBA Password Utility to register |
Security or Single Sign | the User Password if it was not registered. |
On feature cannot be |
|
enabled. |
|
Fingerprint Power on Security does not work.
1.Make sure you have enroll finger in windows account.
2.Set the User Password by using TOSHIBA Password Utility and restart the system.
3.Make sure place a checkmark in Replace the
USB
Refer also to your USB device’s documentation.
| Problem | Procedure |
| USB device does not | Check for a firm cable connection between the |
| work | USB ports on the computer and the USB device. |
|
| Make sure the USB device drivers are properly |
|
| installed. Refer to your Windows documentation |
|
| for information on checking the drivers. |
|
| If problems persist, contact your dealer. |
|
|
|
TV output signal |
|
Problem | Procedure |
Display on TV is poor | Make sure the TV type is correct for your area: |
| NTSC (US) or PAL (Europe). |
No display | Try adjusting the contrast and brightness controls |
| on the external monitor. |
| Press hotkeys Fn + F5 to change the display. |
| Refer to Chapter 5, The Keyboard. |
| If problems persist, contact your dealer. |
|
|
User’s Manual |