Troubleshooting
Memory expansion
Refer also to Chapter 8, Optional Devices, for information on installing memory modules.
ProblemProcedure
The computer hangs up and issues beep sounds. (A long beep, three short beeps, three short beeps, and then a long beep.)
Make sure the memory module installed in the Memory Module slot is compatible with the computer.
If an incompatible module has been installed, follow the steps below.
1.Turn off the power.
2.Disconnect the AC adapter and all peripheral devices.
3.Remove the battery pack.
4.Remove the memory module.
5.Replace the battery pack and/or connect the AC adapter.
6.Turn on the power.
If problems persist, contact your dealer.
Modem
Problem | Procedure |
Communication | Make sure the computer's internal modem |
software can't initialize | settings are correct. Refer to Phone and Modem |
the modem | Options Properties in the Control Panel. |
You can hear a dial tone | If the call is going through a PBX machine, make |
but can't make a call | sure the communication application's tone dial |
| detection feature is disabled. |
You place a call, but a | Make sure the settings are correct in your |
connection can't be | communications application. |
made |
|
After making a call you | Make sure the tone or pulse selection in your |
can't hear a ring | communications application is set correctly. |
Communication is cut | The computer will automatically cut off |
off unexpectedly | communication when connection with the carrier |
| is not successful for a set time interval. Try |
| lengthening this time interval. |
A CONNECT display is | Check the error control setting in your |
quickly replaced by NO | communications application. |
CARRIER |
|
User’s Manual |
