Toshiba P100 user manual Password, Problem Procedure Cannot enter, Cd-Rom

Troubleshooting

Password

Problem	Procedure
Cannot enter	Refer to Chapter 6, Power and Power-Up Modes.
password

DVD-ROM&CD-R/RW drive

For more information, refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access a	Make sure the drive's drawer is securely.
disc in the drive	Press gently until it clicks into place.
	Open the drawer and make sure the disc is
	properly seated. It should lie flat with the label
	facing up.
	A foreign object in the drawer could block laser
	light from reading the disc. Make sure there is no
	obstruction. Remove any foreign object.
	Check whether the disc is dirty. If it is, wipe it with
	a clean cloth dipped in water or a neutral cleaner.
	Refer to Media Care section in Chapter 4 for
	details on cleaning.
Some discs run	The software or hardware configuration may be
correctly, but others do	causing a problem. Make sure the hardware
not	configuration matches your software's needs.
	Check the disc's documentation.
	Check the type of disc you are using. The drive
	supports:
	DVD-ROM: DVD-ROM, DVD-Video
	CD-ROM:	CD-DA, CD-Text, Photo CD™
		(single/multi-session), CD-ROM
		Mode 1, Mode 2, CD-ROM XA

Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), CD-G (Audio CD only)

Recordable: CD-R, CD-RW

Check the region code on the DVD. It must match that on the DVD-ROM&CD-R/RW drive. Region codes are listed in the Optical Disc drive section in Chapter 2, The Grand Tour.

9-8 User’s Manual