Safety Information

We use note, caution and warning symbols throughout this book to draw your attention to important operational and safety information.

A “NOTE” marks a short message to alert you to an important detail.

A “CAUTION” safety alert appears with information that is important for protecting your equipment and performance. Be especially careful to read and follow all cautions that apply to your application.

A “WARNING” safety alert appears with information that is important for protecting you, others and equipment from damage. Pay very close attention to all warnings that apply to your application.

The safety alert symbol, ç (an exclamation point in a triangle) precedes a general CAUTION or WARNING statement.

The electrical hazard symbol, Ó (a lightning bolt in a triangle) precedes an electric shock hazard CAUTION or WARNING safety statement.

çCAUTION or WARNING

ÓElectrical Shock Hazard CAUTION or WARNING

Warranty

The EZ-ZONE®PM is manufactured by ISO

9001-registered processes and is backed by a three- year warranty to the first purchaser for use, providing that the units have not been misapplied. Since Watlow has no control over their use, and sometimes misuse, we cannot guarantee against failure. Watlow’s obligations hereunder, at Watlow’s option, are limited to replacement, repair or refund of purchase price, and parts which upon examination prove to be defective within the warranty period specified. This warranty does not apply to damage resulting from transportation, alteration, misuse or abuse. The purchaser must use Watlow parts to maintain all listed ratings.

Technical Assistance

If you encounter a problem with your Watlow control- ler, review your configuration information to verify that your selections are consistent with your applica- tion: inputs, outputs, alarms, limits, etc. If the problem persists, you can get technical assistance from your local Watlow representative (see back cover), by e-mailing your questions to wintechsupport@watlow. com or by dialing +1 (507) 494-5656 between 7 a.m. and 5 p.m., Central Standard Time (CST). Ask for for an Applications Engineer. Please have the following information available when calling:

•Complete model number

•All configuration information

•User’s Manual

•Factory Page

Return Material Authorization (RMA)

1.Call Watlow Customer Service, (507) 454-5300, for a Return Material Authorization (RMA) num- ber before returning any item for repair. If you do not know why the product failed, contact an Application Engineer or Product Manager. All RMA’s require:

•Ship-to address

•Bill-to address

•Contact name

•Phone number

•Method of return shipment

•Your P.O. number

•Detailed description of the problem

•Any special instructions

•Name and phone number of person returning the product.

2.Prior approval and an RMA number from the Customer Service Department is required when returning any product for credit, repair or evalu- ation. Make sure the RMA number is on the out- side of the carton and on all paperwork returned. Ship on a Freight Prepaid basis.

3.After we receive your return, we will examine it and try to verify the reason for returning it.

4.In cases of manufacturing defect, we will enter a repair order, replacement order or issue credit for material returned. In cases of customer mis-use, we will provide repair costs and request a pur- chase order to proceed with the repair work.

5.To return products that are not defective, goods must be be in new condition, in the original boxes and they must be returned within 120 days of receipt. A 20 percent restocking charge is applied for all returned stock controls and accessories.

6.If the unit is unrepairable, you will receive a let- ter of explanation. and be given the option to have the unit returned to you at your expense or to have us scrap the unit.

7.Watlow reserves the right to charge for no trouble found (NTF) returns.

The EZ-ZONE®PM User’s Manual is copyrighted by Watlow Winona, Inc., © July 2007 with all rights reserved.

EZ-ZONE®PM is covered by U.S. Patent No. 6,005,577 and Patents Pending