Xerox 701P25032 manual Printing system logs, Alljobslog, Systemlog

Troubleshooting

3.Check the error page for the words “OFFENDING COMMAND”. The words after this instruct what to do to fix the file.

If there is a problem with a job saved to CD, the administrator uses the following:

#cdr -1 lists all the CD writers found in the system.

#cdrw -M reports media status. CDRW reports if the media is blank or note its table of contents, the last session’s start address, and the next writable address if the disk is open.

Printing system logs

System logs gather information to recover various system problems.

Logs are used to gather second level information on the operation of the system. These should only be used when directed by this guide or by the Customer Support Center. All logs are found in the /opt/XRXnps/log directory. The most recent entry is at the bottom of the file.

all_jobs_log

The all_jobs_log contains information about the status of various tasks associated with processing a job, such as decomposing, marking, and printing.

The format of the file is as follows:

Logging Module /t# Absolute Time /t# Job ID /t# Message

system_log

The system_log contains information about general high level system events such as the initialization of software or the starting of a process.

The format of the file is as follows:

Logging Module /t# Absolute Time /t# Message

System Guide 7- 13