Troubleshooting
4.Select [OK] to close the “Removable Media Manager” window.
5.Now use the floppy [Eject] button to eject the floppy diskette.
Remote Services
The Xerox FreeFlow Print Server family provides a host of remote services via Print Server Remote Services Software. There are several key components to this service suite along with future capabilities:
•Problem Reporting allows administrators to send problem data to Xerox Service teams for analysis. This service can also be extended to provide analysis of problems over time to help the customer optimize system use.
•Service Requests allow Xerox service personnel to proactively push automated actions that the Xerox devices would perform to optimize the customer’s system.
•Support Access will enable customers to collaborate in problem solving and share desktops with Xerox Service and Support teams. This would occur in real time by enabling an observe/control view of the system.
•Billing (future capability) will enable Xerox to manage system meter reads in a consistent and timely manner.
NOTE: Refer to the Remote Services Installation Guide for more information.
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