Troubleshooting

■XM Satellite Radio

If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel display. In this case, read the cause and follow the corresponding remedies.

Status message

Cause

Remedy

See

page

 

 

 

CHECK XM TUNER

The XM Mini-Tuner is not installed in

Confirm the XM Mini-Tuner is fully seated in the

52

 

the XM Mini-Tuner Home Dock or the is

dock and check the XM Mini-Tuner Home Dock

 

 

not connected to this unit.

cable is connected to this unit.

 

 

 

 

 

CHECK ANTENNA

The XM antenna is not connected to the

Check that the XM antenna is securely connected to

52

 

XM Mini-Tuner Home Dock or the XM

the XM Mini-Tuner Home Dock and check the

 

 

antenna cable has become damaged.

antenna cable for damage. Replace the XM antenna

 

 

 

if the cable is damaged.

 

 

 

 

 

LOADING

The XM Mini-Tuner is acquiring audio or

This message should disappear in a few seconds in

56

 

program information from the XM

good signal conditions. If you see this message often,

 

 

satellite signal. This message can also

reposition the XM antenna to get better signal

 

 

occur in weak XM signal conditions.

reception. Use the “ANTENNA INFO” information

 

 

Note that this unit may not respond to

in the front panel or “XM Information” screen in the

 

 

some operations while this message is

OSD to check the antenna reception level.

 

 

displayed.

 

 

 

 

 

 

NO SIGNAL

The XM Mini-Tuner is not receiving the

Check for antenna obstructions and reposition the

56

 

XM satellite signal. Something may be

XM antenna to get better signal reception. Use the

 

 

blocking the XM antenna’s view of the

“ANTENNA INFO” information in the front panel or

 

 

satellites or the antenna is not properly

“XM Information” screen in the OSD to check the

 

 

aimed.

antenna reception level. See instructions supplied

 

 

 

with the XM Mini-Tuner and Dock for antenna

 

 

 

installation information.

 

 

 

 

 

CH OFF AIR

The XM channel you selected is not

Check back at a later time; in the meantime, select

—

 

currently broadcasting.

another channel.

 

 

 

 

 

CH UNAUTH

You may be attempting to tune to an XM

Consult the latest channel guide at

52

 

channel that is blocked or that you cannot

http://www.xmradio.com/ (US residents) and

 

 

receive with your XM subscription

http://www.xmradio.ca/ (Canadian residents) for the

 

 

package.

current list of channels. For information on receiving

 

 

 

this channel, visit http://www.xmradio.com/ (US

 

 

 

residents) and http://www.xmradio.ca/ (Canadian

 

 

 

residents) or contact XM Satellite Radio at

 

 

 

1-800-967-2346 (US residents) and 1-877-438-9677

 

 

 

(Canadian residents).

 

 

 

 

 

CH UNAVAIL

The selected channel is not available. The

 

channel may have been reassigned to a

 

different channel number. This message

 

may occur initially with a new XM Mini-

 

Tuner or an XM Mini-Tuner that has not

 

received XM’s signal for an extended

 

period.

Consult the latest channel guide at

—

http://www.xmradio.com/ (US residents) and

 

http://www.xmradio.ca/ (Canadian residents) for the

 

current list of channels. For cases of a new XM Mini-

 

Tuner or an XM Mini-Tuner that has not received

 

XM’s signal for an extended period, allow the XM

 

Mini-Tuner to receive the XM satellite signal for at

 

least 5 minutes and then try to select the channel

 

again.

 

- - - -

No artist name or song title is available

No action required.

—

 

for this selection.

 

 

 

 

 

 

English

109 En