Zebra Technologies 79695L-002 FAULT, FAULT, RIBBON IN, Table 16 • LCD Error Messages (Continued)

116Troubleshooting LCD Error Messages

Table 16 • LCD Error Messages (Continued)

LCD Display/		Possible Cause		Recommended Solution
Printer Condition
		Ribbon is loaded, but the printer is		Ribbon is not required with direct
	WARNING
		set for direct thermal mode.		thermal media. If you are using direct
	RIBBON IN			thermal media, remove the ribbon. This
The ERROR light flashes.				error message will not affect printing.
				If you are using thermal transfer media,
				which requires ribbon, set the printer
				for Thermal Transfer mode. See Select
				Print Method on page 74.
		The media is not loaded or is		Load media correctly. See Load Media
	ERROR CONDITION
		loaded incorrectly.		on page 41.
	PAPER OUT
Misaligned media sensor.		Check position of the media sensor.
				The printer stops; the
The printer is set for		Install proper media type, or reset
ERROR light flashes.		noncontinuous media, but		printer for current media type and
		continuous media is loaded.		perform calibration.
		The printhead is not fully closed.		Close printhead completely.
	ERROR CONDITION
The head open sensor is not		Call a service technician.
					HEAD OPEN
		working properly.
The printer stops; the
ERROR light flashes.
		The printhead has a faulty		Call a service technician.
	THERMISTOR
		thermistor.
	FAULT
The ERROR light flashes.
			Caution • An improperly connected printhead data or power cable
	WARNING
			can cause these error messages. The printhead may be hot
	HEAD COLD
			enough to cause severe burns. Allow the printhead to cool.
		The printhead data cable is not		Caution • Turn off (O) the printer
	THERMISTOR	properly connected.
				before performing this procedure.
	FAULT
				Failure to do so can damage the
				printhead.
				1.	Turn off (O) the printer.
	ERROR CONDITION
				2.	Disconnect and reconnect the data
	HEAD ELEMENT BAD
					cable to the printhead.
The printer stops; the				3.	Ensure that the cable connector is
					fully inserted into the printhead
ERROR light is on; the
					connector.
printer cycles through these
				4.	Turn on (I) the printer.
three messages.
		The printhead has a faulty		Call a service technician.
		thermistor.

79695L-002 Rev. A Z Series®/RZ™ Series User Guide 6/6/08