118Troubleshooting LCD Error Messages

Table 16 • LCD Error Messages (Continued)

LCD Display/

Possible Cause

Recommended Solution

Printer Condition

 

 

 

 

 

The printer is defragmenting

Caution • Do NOT turn off the printer

 

DEFRAGMENTING

 

 

 

memory.

 

 

power during defragmenting. Doing so

 

 

 

 

 

 

 

 

can damage the printer.

 

The printer stops.

 

Allow the printer to finish

 

 

 

 

defragmenting. If you get this error

 

 

 

 

message frequently, check your label

 

 

 

 

formats. Formats that write to and erase

 

 

 

 

memory frequently may cause the

 

 

 

 

printer to defragment often. Using

 

 

 

 

properly coded label formats usually

 

 

 

 

minimizes the need for defragmenting.

 

 

 

 

If this error message does not go away,

 

 

 

 

contact Technical Support. The printer

 

 

 

 

requires service.

 

 

 

 

 

 

 

Caution • The cutter blade is sharp. Do not touch or rub the blade

 

ERROR CONDITION

 

 

 

with your fingers.

 

 

CUTTER JAM

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The printer stops; the

The cutter blade is in the media

Turn off the printer power and unplug

 

path.

the printer. Inspect the cutter module

 

ERROR light flashes.

 

for debris and clean as needed

 

 

 

 

following the cleaning instructions in

 

 

 

 

Clean the Cutter Module on page 108.

 

 

 

 

 

 

 

 

There is not enough memory to

Free up some of the printer’s memory

 

OUT OF MEMORY

 

 

 

perform the function specified on

by adjusting the label format or printer

 

(function)

 

the second line of the error

parameters. One way to free up

 

 

 

message.

memory is to adjust the print width to

 

 

 

 

the actual width of the label instead of

 

 

 

 

leaving the print width set to the

 

 

 

 

default. See Set Print Width

 

 

 

 

on page 74.

 

 

 

 

 

 

 

 

 

Ensure that the data is not directed to a

 

 

 

 

device that is not installed or is

 

 

 

 

unavailable.

 

 

 

 

 

 

 

 

 

Refer to the Maintenance Manual for

 

 

 

 

more information about the specified

 

 

 

 

function.

 

 

 

 

 

79695L-002 Rev. A

Z Series®/RZ™ Series User Guide

6/6/08