128Troubleshooting Miscellaneous Printer Problems

Miscellaneous Printer Problems

Table 22 identifies miscellaneous problems with the printer, the possible causes, and the recommended solutions.

Table 22 • Miscellaneous Printer Problems

Problem

Possible Cause

Recommended Solution

 

 

 

 

The LCD displays a

The language parameter was

1.

Press SETUP/EXIT to enter configuration

language that I

changed through the control

 

mode.

cannot read

panel or a firmware command.

2.

Press MINUS (-).

 

 

 

The printer displays the LANGUAGE

 

 

 

parameter in the current language. Even if

 

 

 

you cannot recognize the characters

 

 

 

displayed, you can still scroll to another

 

 

 

language.

 

 

3.

Press SELECT to select the parameter.

 

 

4.

Press PLUS (+) or MINUS (-) to scroll

 

 

 

through the choices until you find a language

 

 

 

that you can read.

 

 

5.

Press SETUP/EXIT.

 

 

 

The LCD displays SAVE CHANGES in the

 

 

 

original language.

 

 

6.

Press SETUP/EXIT again to exit

 

 

 

configuration mode and save the changes

 

 

 

(if the language does not change, you may

 

 

 

need to scroll to a different save option by

 

 

 

pressing PLUS (+) or MINUS (-) in the

 

 

 

previous step).

 

 

7.

Repeat this process, if necessary, until you

 

 

 

reach the desired language.

 

 

 

The LCD is missing

The LCD may need replacing.

Call a service technician.

characters or parts of

 

 

 

characters

 

 

 

 

 

 

 

79695L-002 Rev. A

Z Series®/RZ™ Series User Guide

6/6/08